Ghosting; Light-Induced Fatigue - Dell S3840cdn User Manual

Ghosting

Action
Locate the cause of the problem using Device >
1
Support Pages > Ghosting Print.
Is the type of the problem identified?
2a Replace the drum cartridges.
Does this solve your problem?
2b If you are using non-recommended print media, use the
print media recommended for the printer.
Does this solve your problem?
3 Adjust the transfer bias.
If the problem persists, reset the transfer bias to 0 and
decrease the temperature level of the fusing unit.
Does this solve your problem?

Light-induced fatigue

NOTE:
• This is caused by leaving one or more drum cartridges exposed to light outside the machine for an
extended time period.
Action
Locate the cause of the problem using Device >
1
Support Pages > Repeating Defects.
Does the pattern on the output match with the chart?
2 Replace the drum cartridges.
Does this solve your problem?
268
| Print Quality Problems
Yes
Proceed to the
action
corresponding to the
type of ghosting.
• Positive ghost - 2a
• Negative ghost -
2b
The task is complete. Go to action 3.
The task is complete. Contact Dell.
The task is complete. Contact Dell.
Yes
Go to action 2.
The task is complete. Contact Dell.
No
Contact Dell.
No
Contact Dell.