Solving Problems; Paper Feeding Problems; Printing Problems - Dell 5330dn User Manual

Please Wait...
OPC is Cleaning
Fuser
Cleaning
Self Diagnostics
Temperature
Self Diagnostics
LSU
Install Toner
Invalid Toner/
Toner is not valid
for this machine
IP Conflict/
IP Address conflict
Paper Mismatch/Tray

Solving Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the
problem persists, contact Dell.

Paper Feeding Problems

Condition
Paper is jammed during printing.
Paper sticks together.
Multiple sheets of paper do not feed.
Paper does not feed into the printer.
The paper keeps jamming.
Transparencies stick together in the paper
exit.
Envelopes skew or fail to feed correctly.

Printing Problems

Condition
The printer does not
print.
Downloaded from ManualsPrinter.com Manuals
Your printer is printing a Cleaning sheet
now.
Your printer is printing a Cleaning sheet
now.
The engine in your printer is checking
some problems detected.
The LSU(Laser Scanning Unit)in your
printer is checking some problems
detected.
A toner cartridge is not installed.
The toner cartridge you have installed is
not for your printer.
The network IP address you have set is
being used by someone else.
The paper size specified in the printer
properties does not match the paper you
are loading.
Suggested solutions
Clear the paper jam. See
Ensure that there is not too much paper in the paper tray.
l
The paper tray can hold up to 500 sheets of paper
depending on the thickness of your paper.
Ensure that you are using the correct type of paper. See
l
"Paper Specifications".
Remove paper from the paper tray and flex or fan the
l
paper.
Humid conditions may cause some paper to stick together.
l
Different types of paper may be stacked in the paper tray.
l
Load paper of only one type, size, and weight.
If multiple sheets have caused a paper jam, clear the paper
l
jam. See "Clearing Jams in the Paper
Remove any obstructions from inside the printer. See
l
"Cleaning the
Paper has not been loaded correctly. Remove paper from
l
the tray and reload it correctly.
There is too much paper in the paper tray. Remove excess
l
paper from the tray.
The paper is too thick. Use only paper that meets the
l
specifications required by the printer. See
Specifications".
Ensure that the correct paper size is selected. See
l
standard, Optional 500 Sheet Tray and HCF Setting Paper
Size".
An incorrect type of paper is being used. Use only paper
l
that meets the specifications required by the printer. See
"Paper Specifications".
There may be debris inside the printer. Open the top
l
cover and remove the debris.
Use only transparencies specifically designed for a laser printer.
Remove each transparency as it exits the printer.
Ensure that the paper guides are securely in place on both sides
of the envelopes.
Possible cause
The printer is not receiving power.
The printer is not selected as the
default printer.
Please wait a few minutes.
Please wait a few minutes.
Please wait a few minutes.
Please wait a few minutes.
Install a toner cartridge.
Install a genuine Dell toner cartridge
designed for your printer.
Check the IP address and reset it, if
necessary. See "Setting Up a Network-
connected Printer".
Load the correct paper in the tray.
"Clearing Jams in the Paper Tray".
Tray".
Interior".
"Paper
"For
Suggested solutions
Check the power cord connections. Check
the power switch and the power source.
Select DELL 5330dn Mono Laser Printer
as your default printer in Windows.