Transferring A Call - Polycom VVX 201 User Manual

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Using a Headset (optional):
1. While on a call, press the HEADSET button on the bottom-right of the phone, or press the
End softkey at the bottom of the screen (Figure 5-22).

Transferring a Call

There are two types of transfers – a warm transfer (attended) and a blind transfer (unattended). A
warm transfer occurs when you speak with the party you are transferring the call to before you
transfer the call to them. With a blind transfer you do not speak with the receiving party.
Warm Transferring:
1. While on a call, press the Tsfr softkey at the bottom of the screen. The party you were
speaking to is put on hold, and you will hear a dial tone (Figure 5-23).
Figure 5-22: End Call
Figure 5-23: Transfer Call
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