Polycom VVX101 Manual
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Polycom VVX101 Manual

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Polycom VVX101, 201, 3xx, 4xx, 50x, 60x
manual
A. General information
1. Introduction
Welcome!
This manual helps you to optimize the usage of the IP telephone in combination with the PBX. Please
use this manual at initial operation. Some features differ from the features described in the
manufacturer's documentation.
The following pages describe the Polycom VVX models.
VVX101
VVX411
VVX201
VVX501
Expansion module (max. 3)
available for VVX 300-600
VVX311
VVX601
1

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  • Page 1 Polycom VVX101, 201, 3xx, 4xx, 50x, 60x manual A. General information 1. Introduction Welcome! This manual helps you to optimize the usage of the IP telephone in combination with the PBX. Please use this manual at initial operation. Some features differ from the features described in the manufacturer's documentation.
  • Page 2 We hope you enjoy using the telephones! 2. Used symbols Type Icon Description Important information and notices that you Notice have to pay attention to. Useful hints that provide additional Hint information. Action – is marked with a dash Result of an ⇒...
  • Page 3 1. Check whether the power supply voltage is in accordance with the device's voltage. 2. Pay attention to dry hands before using a cable. 3. Do not spill liquids on the device. Guidelines for cleaning 1. Disconnect and unplug the device from the power supply before cleaning. 2.

  • Page 4: Initial Operation

    Internet with your laptop while using the phone, connect the laptop to the circuit plug on the phone. This feature is not available on Polycom VVX 101 models. 2. Adding an extension All telephones you receive are preconfigured and connected to the telephone system.
  • Page 5 Polycom VVX 311 / 411 Pos. Description USB port Message Waiting Indicator Line keys Home key Soft key Navigation keys/ select key Headset key Speakerphone key Speakerphone key Volume key Microphone Hold Message Transfer Dialpad Speaker Reversible tab (for wallmount installation)
  • Page 6 Polycom VVX 501 / 601 Pos. Description USB port Message Waiting Indicator Home/line key Home/line key Headset key Speakerphone key Mute key Volume keys Microphone Dialpad Speaker Reversible tab 1.2. Keys in Detail Description You can use the navigation keys to steer through the menu.

  • Page 7: Outgoing Call

    Transfer* Hold conversation* * not available for Polycom VVX 501 & 601 1.3. Outgoing Call Entering the extension number is sufficient when performing an internal call. If you choose to perform an external call, you have dial the exchange identification code (e.g.

  • Page 8: Incoming Call

    - End the conversation by pressing the soft key End Call. 1.4. Incoming Call To answer an incoming call, you have the following options: - Pick up the receiver or press the speaker key to answer an incoming call. Press the headset in order to answer with your headset.

  • Page 9: Call Transfer

    Toggle - To toggle between two callers, press the soft key Swap. You can further toggle between the conversations using the navigation keys and confirm your choice by pressing the Resume soft key. ⇒ The active conversation is put on hold and the caller hears a waiting music. 1.6.

  • Page 10: Call Forwarding

    Blind Transfer - Do not take the incoming call. - Press the soft key Transfer. - Enter the number. - Press the Transfer soft key. - Hang up to finalise the transfer. - When transferring a call that is on hold, you have the option to perform an unattended transfer by pressing the soft key Transfer, entering the number and press Transfer again.

  • Page 11: Three-Way Calls

    The option functions only if the end device is not registered to the telephone system: When the Internet connection fails or there is no LAN connection. If “call forwarding …if unavailable” is programmed for a direct extension (e.g. extension 123 - John Doe) and a caller calls the direct dial number for the extension directly, call forwarding applies.

  • Page 12: Do Not Disturb (Dnd)

    - As soon as the second party answers the call, press the Conference soft key once again to start the conversation with both participants. You can split ongoing conferences to seperate calls with the soft key Split. Pressing the soft key Manage allows you to mute or remove participants. A conference call with more than three participants is easily established via the administration portal: Please refer to the administration portal manual for more information.
  • Page 13 Erase Callbacks - If the callback is no longer needed, all call backs can be erased by entering the **5 code into the key pad. An acoustic confirmation finalises the erase. 1.11. Voicemail Initial Set-up When accessing the voice mail system for the first time, set up your personal voice mail. - Press the message key on the telephone or dial the extension assigned by the administration portal to access the voice mail menu.

  • Page 14: Advanced Telephone Functions

    1. Schritt: Abmeldung der momentanen Nebenstelle Menü -> Telefoneinstellungen -> Nebenstelle abmelden -> Ja 2. Schritt: Anmeldung der neuen Nebenstell Menü -> Eingabe der Nebenstellen-Nummer -> Senden -> Eingabe der Voicemail PIN als Passwort -> Senden -> OK Die An- und Abmeldung der Nebenstelle kann ggf. einige Zeit in Anspruch nehmen. 2.
  • Page 15 Number of function keys Polycom VVX 100 – 200 Serie Polycom VVX 300 Serie Polycom VVX 300 Serie Polycom VVX 400 and VVX 600 Serie Polycom VVX Tastaturerweiterung 28 Funktionstasten Extension / telephone number You can add any extension or telephone number to the busy lamp field.
  • Page 16 If the LED next to the respective key flashes, you can take the call by pressing the respective key next to the flashing LED. Intercom You can add any extension in the PBX system and then use this function key to directly communicate with this extension through the intercom.
  • Page 17 *791 *791 - Access voice mail for this extension with password *791158 - Access voice mail for extension 158, with the password for 158! *11*791 - Transfer your calls to your voice mail *11*791158 - Transfer your calls to the voice mail of the extension 158 *792 Access voice mail entering extension number, e.g.
  • Page 18 Machtlfinger Str. 7 81379 München NFON AG Tel.: + 49 89 45 3000 www.nfon.com At nfon.com under Service you can find an overview of all documentation, downloads, blogs and portals as well as help pages and further information. nfon.com For any feedback to documentation, please contact redaktion(at)nfon(dot)com The home page of the service site contains various links to manuals, brief portal.nfon.com...
  • Page 19 Support for customers in the Netherlands: portal.nfon.com ~ support.nfon.com ~ Hotline +31 88 938 2444...

This manual is also suitable for:

Vvx4 seriesVvx50 seriesVvx60 seriesVvx3 seriesVvx201Vvx311 ... Show all

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