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General Information
Downloading allows the operator to remotely access,
program, and control the security system over normal
telephone lines. Anything that can be done directly
from the keypad can be done remotely, using
ADEMCO's COMPASS downloading software. To
communicate with the control panel, the following is
required:
1.
IBM PC-compatible 486 33MHz PC or better with
30 MB of available hard disk space and at least
8MB of RAM (12MB is preferred). Windows 3.X,
Windows 95, 98, or Windows NT.
2.
One of the following modems:
•
ADEMCO CIA
•
Hayes Smartmodem 1200 (external: level 1.2
or higher; internal: level 1.1 or higher)
•
Hayes Optima 24 + Fax 96 external
•
Hayes Optima 336
•
BizComp Intellimodem 1200 w/volume
•
BizComp Intellimodem 2400
Other brands are not compatible, even if claimed to
be 100% compatible.
3.
COMPASS DOWNLOADING software available
on CD ROM with a complete User's Manual. It
may also be downloaded from the ADEMCO web
page. The web address is http://www.ademco.com.
Internal modems must have a 4-position DIP
switch. Modems with a 6-position DIP switch
will not work.
Unattended Download
Unattended download allows the control panel to
communicate with the download computer without an
operator at the computer. This feature is useful on new
installations.
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Downloading Primer
(Remote Downloading is not a UL Listed feature)
Access Security
The following four levels of protection guard the
control against compromise while it is being accessed
from a remote location:
1.
Security code handshake: The subscriber's account
number as well as an 8-digit ID number (known only
to the office) must be matched between the control
and computer.
2.
Hang-up and callback: The control panel "hangs up"
and calls the computer back at the pre-programmed
number only if the security codes match.
3.
Data encryption: All data that is exchanged between
the computer and control is encrypted to reduce the
possibility of anyone "tapping" the line and
corrupting data.
4.
Operator access levels: Operators may be assigned
various levels of access to the downloader, each
having its own log-on code. The access levels allow
the operators read/write capabilities of the
customers' account information. For a detailed
explanation of the access levels, see the downloading
software User Manual.
NOTES:
•
Each time the control panel is accessed
successfully, a Callback Requested report is sent
to the central station, if Opening reports are
programmed.
•
When the system is downloading, the keypad
displays "MODEM COMM."
•
After each download or save, an automatic time
stamp is done, to indicate the last download (or
save) and the operator ID number.
•
A complete hard copy of each individual account
can be obtained by connecting a printer to the
computer. Refer to your computer Owner's Manual
or contact your dealer for printer
recommendations.
The installer can mount the control, attach a keypad
and phone line, and continue to wire the rest of the
installation while the system is automatically
downloaded.
S E C T I O N
7
7-1
- Quick Links:
- Section 4: Programming
- Program Modes
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