Recording A Call - Avaya 9621G Using Manual

available only if your administrator has set up the phone system to trace and track malicious
calls and there is an attendant or controlling user to oversee the trace.
Procedure
1. During an active call, access the Features menu.
2. If necessary, scroll down to MCT and touch the corresponding line to start the

Recording a call

About this task
Use the One Touch Recording (OTR) feature to record a malicious call on your voice mail
system. This feature is available only if your administrator has set up the feature on your
telephone.
Procedure
1. During an active call, scroll right from the Phone screen to access the Features
2. If necessary, scroll down to OTR and touch the corresponding line to start recording
3. Hang up to stop recording.
Using Avaya 9621G/9641G IP Deskphones SIP
trace.
An alerting tone and/or flashing LED signifies the trace is active. Hanging up
deactivates MCT.
Important:
Some countries, states, and localities have laws that determine if and under what
circumstances you can use Malicious Call Trace (MCT). Before using the MCT
feature, you must understand and comply with these laws.
menu.
the call.
Important:
Some countries, states, and localities have laws that determine if and under what
circumstances you can record telephone conversations. Before using the OTR
feature, you must understand and comply with these laws.
Recording a call
November 2013 97