Setting Up A Conference Call; Adding A Person On Hold To A Conference Call; Putting A Conference Call On Hold - Avaya 9621G Using Manual

Standard Call-Related Features

Setting up a conference call

Procedure
1. Select any idle call appearance and dial the first conference participant.
2. From the Phone screen, touch Conference.
3. Dial the telephone number, or call the person from the contacts list, or call the person
4. When the person answers, touch Join to add the person to the existing call.
5. To add another party to the conference call, touch Add.
6. Repeat Steps 3 and 4 to add another person to the conference call.

Adding a person on hold to a conference call

Procedure
1. From the Phone screen, select your active call.
2. Touch Conf, or Add if you are already in a conference.
3. Select the call on hold that you want to add to the conference.
4. Touch Resume to take the call off hold.
5. Touch Join or Conf to add the person to the conference call.

Putting a conference call on hold

About this task
When you put a conference call on hold, the other parties can still talk to each other.
Procedure
Touch Hold during a conference call.
56 Using Avaya 9621G/9641G IP Deskphones SIP
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November 2013