Parking a call
About this task
Use the Call Park feature to answer a held call at another extension if you are part of a telephone
coverage or hunt group. For example, if you need to go to another location to verify some
information, you can park your current call and answer it at another location within your group.
Procedure
1. During an active call, gain access to the Features screen.
2. Scroll down to Call Park, and press one of the following:
• OK
• Corresponding line button
A checkbox is selected and is displayed on screen.
Related links
Call Parking
on page 48
Unparking a call
About this task
Use the Call Unpark feature to release a call from the extension at which it was parked, when the
extension is part of a coverage or hunt group.
Procedure
1. From the Phone screen, gain access to the Features screen.
2. Press Select or OK or the corresponding line button to choose Call Unpark.
3. Enter the original extension from which the call was parked.
4. Press Enter or OK to unpark the call.
Related links
Call Parking
on page 48
Recording a call
About this task
Use the One Touch Recording (OTR) feature to record a malicious call on your voice mail system.
This feature is available only if your administrator has set up the feature on your telephone.
March 2018
Using Avaya J169/J179 IP Phones SIP
Comments on this document? infodev@avaya.com
Recording a call
49