Xx, 112.Xx, 113.Xx, And 114.Xx-Printhead Error Service Check - Lexmark C746n Service Manual

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5026
Step
Questions / actions
Turn the printer off, and then remove the rear
2
frame cover. See
removal" on page
connector JMIRR1 for proper connection to
the system board, the printhead cable for
pinch points, and the cable or connector for
any other damage.
Is the cable damaged?
Measure the continuity across all of the fuses
3
on the system board.
Are any of the fuses blown?
Perform the printhead verification to check
4
whether the new printhead will solve the
problem. See
"Printhead verification" on
page
3-39.
Perform the Mirror Motor Test. See
Motor Test" on page
Did the Mirror Motor pass the test?
111.xx, 112.xx, 113.xx, and 114.xx—Printhead error service check
Step
Questions / actions
View the Event Log:
1
1. Turn off the printer, press and hold
buttons 3 and 6, then turn on the printer.
2. Select EVENT LOG.
3. Select Display Log.
Has an 111.xx,112.xx, 113.xx, or 114.xx error
occurred three times or more?
Turn the printer off, and then remove the rear
2
frame cover. See
removal" on page
connector JPH1 for proper connection to the
system board, the cable for pinch points, and
the cable or connector for any other damage.
Is the cable damaged?
Measure the continuity across all of the fuses
3
on the system board.
Are any of the fuses blown?
Perform the printhead verification to check
4
whether the new printhead solves the
problem. See
"Printhead verification" on
page
3-39.
Perform the Servo Laser Test. See
Laser Test" on page
Did the printhead motor pass the test?
Service Manual
2-46
"Rear frame cover
4-47. Check the cable in
"Mirror
3-20.
"Rear frame cover
4-47. Check the cable in
"Servo
3-20.
Yes
Replace the printhead. See
"Printhead removal,
installation, and
adjustment" on
page
4-153.
Replace the system board.
See
"System board
removal" on page
4-163.
Replace the printhead. See
"Printhead removal,
installation, and
adjustment" on
page
4-153.
Yes
Replace the printhead. See
"Printhead removal,
installation, and
adjustment" on
page
4-153.
Replace the 5 V interlock
switch. See
"5 V interlock
switch cable removal" on
page
4-61.
Replace the system board.
See
"System board
removal" on page
4-163.
Replace the printhead. See
"Printhead removal,
installation, and
adjustment" on
page
4-153.
No
Go to step 3.
Go to step 4.
Replace the system board.
See
"System board
removal" on page
4-163.
No
Go to step 2.
Go to step 3.
Go to step 4.
Replace the system board.
See
"System board
removal" on page
4-163.
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