Epson p10000 User Manual page 191

LCD screen message Condition/solution
Paper Sensor Error The loaded paper is not detected correctly by the printer.
Loaded paper or print
Press the
out has a problem.
If this error appears while performing an automatic head alignment, check
the following:
• Make sure that you have not loaded transparent or colored media, tracing
• Make sure the printer is not exposed to direct, bright light (such as direct
• Check that the Platen Gap setting on the LCD screen is set to the default
• Run a nozzle check and make sure the print head nozzles are not clogged.
If this error appears at any other time, make sure that the printer supports the
loaded media.
F/W Install Error The firmware update did not install.
Firmware update failed. Turn off the printer, wait for a few minutes, and turn on the printer. Then run
the firmware update file again.
Restart the printer.
If the message still appears, contact Epson for support.
Command Error The printer driver sent an invalid or incorrect command to the printer.
Check driver settings.
Press the
the driver you are using supports your product.
Reel Unit Error Turn off the printer, wait a few minutes, and turn on the printer.
Check Auto Take-up If the message still appears, contact Epson for support.
Reel Unit and restart
printer.
Reel Unit Error Reconnect the cable that runs from the optional Auto Take-up Reel to the
printer.
Check Auto Take-up
Reel Unit cable and
restart printer.
pause/cancel button.
paper, plain paper, Epson Enhanced Matte Posterboard, or paper that is
more than 0.04 inches (1 mm) thick.
sunlight) while performing an automatic print head alignment.
setting.
pause/cancel button and select Job Cancel. Make sure that
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