Epson LX-1170 User Manual
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Epson LX-1170 User Manual

9-pin dot matrix printer
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  • Page 2: Control Panel Buttons And Lights

    *Micro Adjust mode When you hold down the Pause button for three seconds, the printer enters the micro adjust mode. In this mode, you can press the LF/FFD and Load/EjectU buttons to adjust the top-of-form or tear-off position. See Chapter 2, “Using the Printer.”...
  • Page 3 CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of...
  • Page 4 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 5: Declaration Of Conformity

    DECLARATION of CONFORMITY According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: EPSON AMERICA, INC. Located at: MS 3-13 3840 Kilroy Airport Way...

  • Page 7: Table Of Contents

    Chapter 1 Setting Up the Printer Unpacking the Printer........1-2 Choosing a place for the printer.
  • Page 8 Changing the printer driver settings ....3-10 Printer Driver Settings Overview ......3-11...

  • Page 9: Switching Between The Cut-Sheet Feeder

    Cleaning the Printer ........
  • Page 10 Command Lists......... A-21 EPSON ESC/P control codes......A-21 IBM 2380 Plus (for LX-300+)/ IBM 2381 Plus (for LX-1170) emulation control codes.

  • Page 11: Warnings, Cautions, And Notes

    Status Monitor 3 utility lets you check the status of your printer quickly and easily. Note: The illustrations in this manual are from LX-300+. LX-1170 is wider than LX-300+. However, the explanations are the same. Warnings, Cautions, and Notes This guide uses the following conventions: Warnings must be followed to avoid bodily injury.

  • Page 12: Important Safety Instructions

    Read all of these safety instructions before using the printer. In addition, follow all warnings and instructions marked on the printer itself. Do not place the printer on an unstable surface or near a radiator or heat source. Place the printer on a flat surface. The printer will not operate properly if it is tilted or placed at an angle.
  • Page 13 Adjust only those controls that are covered by the operating instructions. Printer parts marked with this symbol may be hot. Turn off the printer and let it cool for a few minutes before you touch any printer part marked with this symbol.

  • Page 14: Print Head Caution Symbol

    For United Kingdom Users Use of options Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Epson (UK) Limited.

  • Page 15: Safety Information

    The brown wire must be connected to the terminal in the plug marked with the letter L. If damage occurs to the plug, replace the cord set or consult a qualified electrician. Replace fuses only with a fuse of the correct size and rating. Getting to Know Your Printer...
  • Page 16 Getting to Know Your Printer...
  • Page 17 Setting Up the Printer Unpacking the Printer........1-2 Choosing a place for the printer.

  • Page 18: Unpacking The Printer

    Unpacking the Printer Besides the items shown in the illustration below, the printer box should include an EPSON printer software CD-ROM and a Notice Sheet. Check that everything has been included in the package. printer power cord Note: Depending on your printer model, the power cord may be permanently attached to the printer.

  • Page 19: Choosing A Place For The Printer

    You must remove all protective materials packed around and inside your printer before you set it up and turn on the power. Follow the directions on the Notice Sheet (packed with the printer) to remove these materials. Save all packing and protective materials in case you need to ship the printer in the future.
  • Page 20 Use a grounded power outlet; do not use an adapter plug. If you plan to use a printer stand, follow these guidelines: Use a stand that supports at least 20 kg (44 lb). Never use a stand that tilts the printer. The printer should always be kept level.

  • Page 21: Assembling The Printer

    Assembling the Printer This section provides you with information on how to get your printer up and running. See “Printer Parts” on the last page of this manual for the names of the individual printer parts. Installing the paper-feed knob The first step in assembling the printer is installing the paper-feed knob.

  • Page 22: Attaching The Paper Supports

    You should install the paper supports before you begin using the printer. Follow these steps to attach the paper supports onto the printer: 1. Pull the paper guide backward. Raise it up, and then push it firmly until it fits in place.
  • Page 23 3. Hold another paper support and push the tips into the notches of the other side on the edge guide. 4. Hold another paper support and push the tips into the notches on the paper tension unit. Setting Up the Printer...

  • Page 24: Plugging In The Printer

    Plugging in the printer Follow these steps to plug in the printer: 1. Make sure the power switch on the printer is turned off. It is off when the N side of the switch is pressed down. 2. Check the label on the back of the printer to make sure the voltage required by the printer matches that of your electrical outlet.

  • Page 25: Installing Or Replacing The Ribbon Cartridge

    2. Open the printer cover to the upright position, then pull it up to remove it. 3. For LX-1170 users, remove the paper tension unit by squeezing the tension unit’s lock tabs gently and pull the tension unit away from the printer.
  • Page 26 4. Make sure that the print head is in position at 10 cm (4 inches) from the left side. If it is not, turn on the printer, and then, turn off the printer. 5. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack from the ribbon so it is easier to install.
  • Page 27 6. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots. 7. Use a pointed object, such as a ball point pen, to guide the ribbon between the print head and ribbon guide.

  • Page 28: Running The Self Test

    8. For LX-1170 users, reinstall the paper tension unit. 9. Reinstall and close the printer cover. When printing becomes faint, you need to replace the ribbon cartridge. To remove the old ribbon cartridge, first make sure the print head is in position at 10 cm (4 inches) from the left side. Then remove the cartridge by lifting the both ends and taking it out of the printer.
  • Page 29 For LX-1170: You should use paper at least 376mm (14.8 inches) wide to run the self test; otherwise, the print head prints directly on the platen.
  • Page 30 5. To stop printing temporarily, press the PAUSE button. 6. To end the self test, make sure the printer is not printing. Press LF/FF to eject the sheet; then turn off the printer.

  • Page 31: Connecting The Printer To Your Computer

    Your printer includes both an IEEE-1284-compatible parallel interface and an EIA-232D serial interface. Before you begin, place the printer upright, as shown below. (This makes it easier to connect the cable.) Connect your computer to the desired interface as described below.
  • Page 32 2. Plug the parallel cable connector securely into the printer’s parallel interface port. Squeeze the wire clips together until they lock in place on both sides of the connector. Note: If there is a ground wire at the end of the cable, attach it to the ground connector located to the right of the parallel interface port.

  • Page 33: Using The Serial Interface

    You need a serial cable that has a DB-25 male connector on the printer side to use the serial interface. Follow these steps to connect the printer to the computer using the serial interface: 1. Turn off both the computer and the printer.
  • Page 34 (If there is a ground wire at the end of the cable, attach it to the ground connector at the back of the computer.) 4. Use the Default Setting mode to change the baud rate or parity bit, if necessary. See “About Your Printer’s Default Settings” on page 2-3. 1-18...

  • Page 35: Installing The Printer Software

    DOS, see “For DOS programs” on page 1-23. Note: Printer software for Windows 3.1 and NT 3.5x is only provided for LX-300+. If you need to use LX-1170 on those operating systems, contact your dealer. Setting Up the Printer...

  • Page 36: Installing The Software In Windows Me, 98, 95, 2000

    Driver disk creation utility button and follow the on-screen instructions. If you are using the floppy disk version of the EPSON software, make a backup copy of the EPSON printer software disk or disks before you begin installation.

  • Page 37: Or Nt 4.0

    4. Select your printer from the list, then follow the instructions on the screen. When you install the printer driver on Windows Me, 98, 95, 2000 or NT 4.0, the EPSON Status Monitor 3 utility will also be installed. For information on launching and using the software, see Chapter 3, “Using the Printer Software.”...
  • Page 38 “D” with the appropriate drive letter.) Then click OK. If you wish to make a floppy disk version of the printer software on your CD-ROM, type EPSETUP instead of SETUP. In the dialog box that appears, click the Driver disk creation utility button and follow the on-screen instructions.

  • Page 39: For Dos Programs

    Choose the EPSON LX-300+/LX-1170 printer at the appropriate step in the setup or installation procedure of your DOS application program. If the list in your application does not include the LX-300+/LX-1170 printer, choose the first available printer from this list.
  • Page 40 1-24 Setting Up the Printer...
  • Page 41 Selecting a built-in font ......2-2 About Your Printer’s Default Settings ..... . 2-3 Changing default settings .

  • Page 42: Using The Control Panel

    Follow these steps to select a built-in font using the buttons on the printer’s control panel: 1. Make sure that the printer is not printing. If it is, wait until printing is complete. 2. Hold down the Pause button for three seconds to enter the Micro Adjust mode.

  • Page 43: About Your Printer's Default Settings

    * The options available vary depending on the country of purchase. ** These settings take effect only when IBM 2380 Plus (for LX-300+)/ IBM 2381 Plus (for LX-1170) emulation is selected. Options Length in inches: 3, 3.5, 4, 5.5, 6, 7, 8, 8.5, 11, 70/6, 12, 14, 17...
  • Page 44 IBM character table** * The options available vary depending on the country of purchase. ** These settings take effect only when IBM 2380 Plus (for LX-300+)/ IBM 2381 Plus (for LX-1170) emulation is selected. Using the Printer Options On, Off...
  • Page 45 When auto line feed is on, the printer accompanies each carriage return (CR) code received with a line feed code, and the print position moves to the next line. If the printer adds an extra line after every carriage return, select Off.
  • Page 46 Software When you select EPSON ESC/P, the printer operates in the EPSON EPSON ESC/P mode. When you select IBM 2380 Plus (for LX-300+)/IBM 2381 Plus (for LX-1170), the printer emulates an IBM printer.
  • Page 47 Auto I/F (interface) wait time This setting takes effect only when I/F (interface) mode is set to Auto. This setting determines how long the printer waits when it no longer receives data from an interface before it checks whether a print job is being sent through the other interface. You can specify 10 seconds or 30 seconds for the auto interface wait time.
  • Page 48 Auto CR (carriage return) This setting is available only in the IBM 2380 Plus (for LX-300+)/IBM 2381 Plus (for LX-1170) emulation mode. When auto carriage return is on, each line feed (LF) code or ESC J code is accompanied by a carriage return code. This moves the print position to the beginning of the next line.

  • Page 49: Changing Default Settings

    IBM character table This setting is available only in IBM 2380 Plus (for LX-300+)/ IBM 2381 Plus (for LX-1170) emulation mode. When you select table1, hex codes 80H to 90H of the character tables are used for the control codes. When you select table 2,hex codes 80H to 90H are used for characters.

  • Page 50: Printing On Continuous Paper

    5. Press down the Tear Off (Font) button. The printer prints the Default Setting mode instructions (three or four pages) in the language you selected. The printed instructions list the default settings you can change, describe how to change them, and show you how the control panel lights help you make settings.

  • Page 51: Printing With The Push Tractor

    Printer’s Default Settings” on page 2-3. Follow these steps to load continuous paper using the push tractor: 1. Make sure the printer is turned off. Remove the printer cover and the paper guide and place the paper-release lever in the continuous paper position.
  • Page 52 2. Release the sprocket units by pulling the sprocket locks forward. 3. Slide the left sprocket unit using the scale on the printer as a guide. The printer prints to the right of the position marked 0. Push the sprocket lock lever back to lock it in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it.
  • Page 53 Now the paper is in the paper-park position. Caution: Use the paper-feed knob on the right side of the printer only to clear paper jams and only when the printer is turned off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.
  • Page 54 Then slide the paper guide toward the front of the printer until you feel it click. 6. Turn on the printer.

  • Page 55: Removing A Printed Document From The Push Tractor

    Micro Adjust feature. See “Adjusting the tear-off position” on page 2-25. Caution: Never use the paper-feed knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position. 2-15 Using the Printer...

  • Page 56: Switching Back To Single Sheets

    1 through 3 in this procedure. If your tractor is already installed in this position, make sure the printer is turned off and skip to step 6. 2-16 Using the Printer...
  • Page 57 Caution: Use the paper-feed knob on the right side of the printer only to clear paper jams and only when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position. When using the pull tractor, set the Auto tear off feature in the Default Setting mode to Off;...
  • Page 58 3. Move the tractor forward to the mounting slot at the top of the printer and tilt it into place as shown below. When you push the tractor onto the posts, you should feel the notches snap into place.
  • Page 59 5. Insert the paper into the bottom paper slot or into the rear paper slot as shown below, and pull it up. Position the paper using the scale on the printer as a guide. The printer prints to the right of the position marked 0.
  • Page 60 Fit the first holes of the paper over the sprocket pins and then close the sprocket covers. Slide the right sprocket unit to remove any slack in the paper and then lock it in place. 2-20 Using the Printer...
  • Page 61 Turn the knob until the perforation between pages is just above the print head. Then turn on the printer. 10. Make sure the printer cover is closed, but with the paper guide cover open. When the printer receives data, it begins printing automatically.

  • Page 62: Adjusting The Top-Of-Form Position

    Follow these steps: Caution: Never use the paper-feed knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position. Note: Your top-of-form position setting remains in effect until you change it, even if you turn off the printer.
  • Page 63 Note: The printer has a minimum and a maximum top-of-form position. If you try to adjust it beyond these limits, the printer beeps and stops moving the paper. When the paper reaches the default top-of-form position, the printer also beeps and stops moving the paper briefly.

  • Page 64: Advancing The Paper To The Tear-Off Edge

    This gives you an 8.5 mm (0.33 inch) margin on the next page, meaning the printer starts printing 8.5 mm (0.33 inch) below the perforation. If you mark a point 5.5 mm (0.22 inch) above the perforation, you get a 5.5 mm (0.22 inch) margin on the next...
  • Page 65 Note: If the Tear Off (Font) lights are flashing, the paper is in the tear-off position. If you press the Tear Off (Font) button again, the printer feeds your paper to the next top-of-form position. Advancing the paper to the tear-off position automatically...
  • Page 66 Load/Eject U button to feed the paper forwards, until the paper perforation is aligned with the tear-off edge. Note: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond these limits, the printer beeps and stops moving the paper.

  • Page 67: Printing On Single Sheets

    Printing on Single Sheets You can load single-sheet paper one sheet at a time using the paper guide of the printer. For specifications on the type of single-sheet paper you can use, see “Paper” on page A-8. Before printing on single-sheet multipart forms, envelopes, or other special paper, be sure to the set the paper thickness lever to the appropriate position.

  • Page 68: Loading Single Sheets

    When the printer receives data, it begins to print. Caution: Use the paper-feed knob on the right side of the printer only to clear paper jams and only when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.
  • Page 69 1. Turn the printer off and open the printer cover. The paper-thickness lever is on the left side of the printer. The numbers next to the lever indicate the thickness setting. 2. Use the table below to select the appropriate paper thickness.

  • Page 70: Multipart Forms

    Use only single-sheet multipart forms that are line-glued only at the top. Insert the forms glued edge first into the printer. Use only multipart forms that are free of wrinkles and waves.
  • Page 71 Caution: Never feed labels backwards through the printer; they can easily peel off the backing sheet and jam the printer. If a label does become stuck in the printer, contact your dealer. 2-31 Using the Printer...

  • Page 72: Envelopes

    To load an envelope, follow the steps in “Running the Self Test” on page 1-12. Insert the wide edge of the envelope into the printer first, printable-side down. When you insert the envelope between the paper guides, push it firmly and hold it until it feeds into the printer.

  • Page 73: Installing And Using Options

    Installing and Using Options Cut-sheet feeder The optional single-bin cut-sheet feeder (C80637 for LX-300+/C80639 for LX-1170) handles up to 50 sheets of standard bond paper (82 g/m² or 22 lb) without reloading. Follow these steps to install the cut-sheet feeder: 1.
  • Page 74 4. Hold the cut-sheet feeder in both hands and press on the latch levers. Fit the notches in the cut-sheet feeder over the mounting posts on the printer. Releasing the latch levers locks the cut-sheet feeder in place. latch lever...
  • Page 75 Next, slide the right paper guide to roughly match the width of your paper. Slide the paper support midway between the paper guides. 6. Pull the paper-set levers all the way forward until the paper guides retract and lock open to allow for paper loading. 2-35 Using the Printer...
  • Page 76 11. Remove the paper supports from the edge guides. Insert the two stacker supports packed with the cut-sheet feeder into the holes on the edge guides. 12. Attach the paper guide to the cut-sheet feeder as shown below. View from above Release tab 2-36 Using the Printer Release tab...

  • Page 77: Pull Tractor Unit

    When you print several pages of continuous paper, fold the first printed page forward at the perforation after the perforation emerges from below the printer cover. This helps the printer feed the printed pages properly and prevents paper jams. Pull tractor unit An additional pull tractor (C80030 for LX-300+/ C80034 for LX-1170) is available as an option.
  • Page 78 You should feel the notches snap into place. For LX-1170 users: grasp the pull tractor with both hands. Push down the tractor onto the mounting slot at the top of the printer and tilt it into place as shown below.
  • Page 79 4. Load continuous paper on the sprocket units of the push-tractor. (See “Printing on Continuous Paper” on page 2-10.) 5. Turn on the printer. Hold down the LF/FF button to feed paper in one page. 6. Release the sprocket lock levers of the pull tractor and adjust the sprocket units to match the width of the paper.

  • Page 80: Roll Paper Holder

    Roll paper holder The optional roll paper holder (#8310) allows you to use your printer with 8.5-inch roll paper like that used with telex machines. This option is not available in all countries. Follow these steps to install and use the roll paper holder: 1.
  • Page 81 6. Bring the leading edge of the paper up over the paper path guide for single sheets and insert it into the printer path for single sheets until you feel resistance. 7. Install the paper guide. Slide the left edge guide to the center until it stops at the guide mark.

  • Page 82: Color Upgrade Kit (Lx-300+ Only)

    Follow these steps to install the kit: 1. Turn off the printer and remove the printer cover and paper tension unit. Slide the connector cover on the printer and pull it out as shown below.
  • Page 83 3. Insert the motor unit plug into the connector on the printer. 4. Slide the print head to the middle of the printer; then slide the plastic part on the color ribbon to the center of the cartridge.
  • Page 84 5. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon. 6. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots.
  • Page 85 “Installing or replacing the ribbon cartridge” on page 1-9. You do not have to remove the motor unit. 2-45 Using the Printer...

  • Page 86: Print Server

    Print server You can use this printer as a network printer by installing the EpsonNet 10/100 BASE TX Ext. Print Server (C82378 ) in the printer’s parallel interface port. See the Administrator’s Manual packaged with this option for instructions on installation and use.
  • Page 87 Using the EPSON Remote! Utility (LX-300+ only) ... . 3-16 Installing EPSON Remote! ......3-16 Accessing EPSON Remote! .

  • Page 88: Using The Printer Driver With Windows Me, 98, And 95

    3-4. Note: The screen shots in the following section are from LX-300+. For LX-1170 users, substitute LX-1170 for the model name in the screen shots. The instructions are the same. While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements.
  • Page 89 See “Changing the printer driver settings” below to change the settings. Note: To access the printer driver from the Start menu, click Start - Settings - Printers to open the Printer Window. Right-click the Printer icon and click Properties.

  • Page 90: Changing The Printer Driver Settings

    To check and change printer driver settings, see “Changing the printer driver settings” on page 3-5. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Using the Printer Software...

  • Page 91: Accessing The Printer Driver From Windows Applications

    “Changing the printer driver settings” on page 3-5 to change the settings. Note: To access the printer driver from the Control Panel, in the Main window, double-click the Control Panel icon, then the Printer icon. Make sure your printer is highlighted, then click Setup.

  • Page 92: Using The Printer Driver With Windows 2000 And Nt 4.0

    To check and change printer driver settings, see “Changing the printer driver settings” on page 3-8. Note: The screen shots in the next section are from LX-300+. For LX-1170 users, substitute LX-1170 for the model name in the screen shots. The instructions are the same.
  • Page 93 1. Select Print Setup or Print from the File menu of your application software. The Print or Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Document Properties window appears, and you see the Page Setup and Advanced menus.

  • Page 94: Changing The Printer Driver Settings

    See “Changing the printer driver settings” below to change the settings. Note: To access the printer driver from the Start menu, click Start - Settigs - Printers to oprn the Printer Window. Right-click the Printer icon and click Document Defaults.

  • Page 95: Using The Printer Driver With Windows Nt 3.5X

    3-10. Note: While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver from Windows...

  • Page 96: Changing The Printer Driver Settings

    The Print or Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The screen displays the Document Properties dialog box, which contains the Form and Orientation printer driver settings.

  • Page 97: Printer Driver Settings Overview

    Move the slider to make your printout lighter or darker. The printer will print in color when there is a checkmark in this check box. If you want to print in monochrome or gray scale, remove the checkmark.

  • Page 98: Using The Printer Software

    Preferences 3-12 Using the Printer Software Explanations You can access the EPSON Status Monitor 3 utility when you click this button. To monitor the printer, make sure the Monitor the printing status check box is selected. Click this button to open the Monitoring Preferences dialog box where you can make settings for the EPSON Status Monitor 3 utility.

  • Page 99: About The Epson Status Monitor 3 Utility

    If you install the driver using Add Printer in the Printers folder, or using the “Point and Print” method, EPSON Status Monitor 3 may not function properly. If you want to use EPSON Status Monitor 3, reinstall the driver as described in Chapter 1, “Setting Up the Printer.”...
  • Page 100 By clicking the shortcut icon, you can access the Monitoring Preferences dialog box easily. Error notification for a shared printer can be received when this check box is selected. When this check box is selected, a shared printer can be monitored by other PCs.

  • Page 101: Accessing Epson Status Monitor 3

    “Using the Printer Driver with Windows 2000 and NT 4.0” on page 3-6. When you access the EPSON Status Monitor 3 utility as described above, the following printer status window appears. You can view printer status information in this window.

  • Page 102: Using The Epson Remote! Utility (Lx-300+ Only)

    Then press Enter. 3. Select your printer’s name in the Printer Model window and then press Enter. C:\EPUTIL appears as the default directory. 4. Press Enter again. The EPSON Remote! utility is copied to the C:\EPUTIL directory. Accessing EPSON Remote! To access the EPSON Remote! utility, type C:\PRNSET at the DOS prompt and press Enter.
  • Page 103 Printing ..........4-5 The printer does not print ......4-5 The print is faint or uneven.

  • Page 104: Using The Error Indicators

    Using the Error Indicators You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you cannot fix your problem using this table, go to the next section.
  • Page 105 = short series of beeps (three beeps) • • • • • = long series of beeps (five beeps) Note: The printer beeps once if you press a control panel button when the corresponding function is not available. Problem Solution Continuous paper is not fed back to the standby position.

  • Page 106: Problems And Solutions

    Most problems you may encounter while operating your printer have simple solutions. You can check the operation of your printer using the self test. See “Running the Self Test” on page 1-12. If the self test works properly the problem probably lies in the computer, the application software, or the interface cable.

  • Page 107: Printing

    The lights come on briefly and then go off. The lights stay off even when the power is turned on again. The voltage ratings of the printer and electrical outlet may not match. Check that the printer’s voltage rating matches the voltage of your electrical outlet.

  • Page 108: The Print Is Faint Or Uneven

    The beeper sounds five times and the PAUSE light comes on. An error has occurred. Turn off the printer and turn it on again. If the PAUSE light stays on, check for a paper jam or ribbon jam. If there is no jam, contact your dealer or a qualified service person.

  • Page 109: Dots Are Missing In Printed Characters Or Graphics

    The typestyles or characters you sent with your software did not print. The software may not be properly configured. Check that the software is correctly configured for your printer. For instructions, see Chapter 3, “Using the Printer Software.” The font selected on the control panel does not print.

  • Page 110: The Print Position Is Not What You Expected

    If you are using continuous paper, change the page length in the Printer Setting mode. See “Installing and Using Options” on page 2-33. Regular gaps occur in the printout.

  • Page 111: Continuous Paper Does Not Feed Properly

    The paper was not fed correctly or is of the wrong type. Turn off the printer and pull out the paper. Insert a new sheet straight into the paper guide. Make sure you’re using the right type of paper. See the paper specifications under “Printer Specifications”...
  • Page 112 The paper does not eject properly. The page may be too long. Tear off the fresh supply of paper and eject the page from the printer. Use only paper that is within the specified length range described under “Printer Specifications” on page A-4.

  • Page 113: Options

    The paper may be old or creased. Use only new, clean sheets of paper. There may be too much paper in the stacker. Make sure that the paper guides are set correctly and that your paper is the proper size and quality. See “Printer Specifications” on page A-4 for paper specifications. 4-11...

  • Page 114: Switching Between The Cut-Sheet Feeder And The Push Tractor Does Not Work Properly

    One page of printing has spread to two pages. Your application software settings may be incorrect. Check that the page-length setting and lines-per-page setting in your application software are correct. Switching between the cut-sheet feeder and the push tractor does not work properly The desired paper type does not load.

  • Page 115: With The Color Upgrade Kit Installed, The Printer Does Not Operate Properly (Lx-300+ Only)

    Your application software may not be properly set up for color printing. Use the program’s setup (or install) procedure to check the printer setting and adjust as needed. If your application software is capable of sending control codes, select the color using the ESC r command.
  • Page 116 4-14 Troubleshooting...
  • Page 117 Cleaning the Printer ........

  • Page 118: Cleaning The Printer

    Be careful not to get water onto the printer mechanism or electronic components. Do not use a hard or abrasive brush. Do not spray the inside of the printer with lubricants; unsuitable lubricants can damage the printer mechanism. Contact an EPSON dealer if you think lubrication is needed.

  • Page 119: Transporting The Printer

    Warning: You need to move the print head by hand to remove the ribbon cartridge. If you have just used the printer, the print head may be hot; let it cool for a few minutes before touching it. 1. Remove any paper loaded in the printer. Make sure the printer is turned off.

  • Page 120: Printer Specifications

    1/6-inch or programmable in 1/216-inch increments LX-300+: 80 columns (at 10 cpi) LX-1170: 136 columns (at 10 cpi) 240 144 dpi maximum Push tractor (rear paper entry) Pull tractor (bottom or rear paper entry) Push and pull tractor (optional)
  • Page 121 Reliability: Total print volume 12 million lines Print head life Dimensions and Height weight (for LX-300+): Width Depth Weight Dimensions and Height weight (for LX-1170): Width Depth Weight For India Height Width Depth Weight 76 mm/second (3.6 inches/second) 63 msec/line at 1/6-inch...

  • Page 122: Electronic

    Black ribbon (for LX-300+): Black ribbon (for LX-1170): Color robbon (LX-300+ only): Acoustic noise: Electronic Interfaces: Buffer: Built-in fonts: Black ribbon cartridge (#8750) Black ribbon life Black ribbon cartridge (#8755) Black ribbon life Color ribbon cartridge (S015073) Color ribbon life...
  • Page 123 Character tables: One Italic and 12 graphical character tables: The following 23 graphical character tables are also available in some countries: Character sets: 13 international character sets: Italic table, PC 437 (US, Standard Europe), PC 850 (Multilingual), PC 860 (Portuguese), PC 861 (Icelandic), PC 865 (Nordic), PC 863 (French-Canadian), BRASCII, Abicomp, ISO Latin 1,...

  • Page 124: Electrical

    Input voltage range Rated frequency range Input frequency range Rated current Power consumption Note: Check the label on the back of the printer for the voltage of your printer. Environmental Operation Storage Paper Note: Use recycled paper, envelopes, labels, and single-sheet multipart...
  • Page 125 Do not load paper that has been folded or is damaged, wrinkled, or curled. For LX-300+ Single sheets (standard): paper guide and cut-sheet feeder entry Width Length Thickness Weight Single-sheet multipart forms: paper guide entry Width Length Copies Thickness Weight Binding Paper guide: 100 to 257 mm (3.9 to 10.1 inches)
  • Page 126 Envelopes: paper guide entry Size Thickness Weight Continuous paper (standard and multipart): rear and bottom entry Width Length (one page) Copies Thickness Weight (not multipart) Weight (one sheet of multipart) Binding A-10 No. 6: 165 92 mm (6.5 No. 10: 241 105 mm (9.5 0.16 to 0.52 mm (0.0063 to 0.0205 inch) 45 to 90 g/m²...
  • Page 127 Labels: bottom entry Label size Backing sheet width Backing sheet length (one page) Backing sheet thickness 0.07 to 0.09 mm (0.0028 to 0.0035 inch) Total thickness Label weight Roll paper: rear entry with optional roll paper holder Width Thickness Weight 23.8 63.5 mm (15/16 minimum...
  • Page 128 For LX-1170 Single sheets (standard): paper guide and cut-sheet feeder entry Width Length Thickness Weight Single-sheet multipart forms: paper guide entry Width Length Copies Thickness Weight Binding A-12 Paper guide: 148 to 420mm (5.8 to 16.5 inches) Cut-sheet feeder: 182 to 420mm (7.2 to 16.5 inches) Paper guide: 100 to 364mm (3.9 to 14.3 inches)
  • Page 129 Envelopes: paper guide entry Size Thickness Weight Continuous paper (standard and multipart): rear and bottom entry Width Length (one page) Copies Thickness Weight (not multipart) Weight (one sheet of multipart) Binding No. 6: 165 92 mm (6.5 No. 10: 241 105 mm (9.5 0.16 to 0.52 mm (0.0063 to 0.0205 inch) 45 to 90 g/m²...
  • Page 130 Labels: bottom entry Label size Backing sheet width Backing sheet length (one page) Backing sheet thickness 0.07 to 0.09 mm (0.0028 to 0.0035 inch) Total thickness Label weight Roll paper: rear entry with optional roll paper holder Width Thickness Weight A-14 23.8 63.5 mm (15/16...

  • Page 131: Printable Area

    Printable area Single sheets and envelopes: printable area For LX-300+ The minimum top margin is 4.2 mm (0.17 inch). The minimum left and right margins are 3.0 mm (0.12 inch) each. The maximum paper width is 257mm (16.5 inches) and the maximum printable width is 203.2mm (13.6 inches).
  • Page 132 For LX-1170 The minimum top margin is 4.2 mm (0.17 inch). The minimum left and right margins are 3.0 mm (0.12 inch) each. The maximum paper width is 420mm (16.5 inches) and the maximum printable width is 345.44mm (13.6 inches).
  • Page 133 Continuous paper: For LX-300+ The minimum top and bottom margins above and below the perforation are 4.2 mm (0.17 inch) each. The minimum left and right margins are 13 mm (0.51 inch) each. The maximum paper width is 254mm (16.0 inches) and the maximum printable width is 203.2mm (13.95 inches).
  • Page 134 For LX-1170 The minimum top and bottom margins above and below the perforation are 4.2 mm (0.17 inch) each. The minimum left and right margins are 13 mm (0.51 inch) each. The maximum paper width is 406.4 mm (16.0 inches) and the maximum printable width is 345.44 mm (13.6 inches).
  • Page 135 Roll paper: The minimum top and bottom margins are 4.2 mm (0.17 inch). The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). The maximum printable width is 203.2mm (8.0 inches). printable area A-19...

  • Page 136: Paper Alignment

    Paper alignment Printing starts at “0” on the scale. The unprintable area is to the left of the “0.” Standards and approvals U. S. model: Safety European model: Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC Australian model: A-20 UL1950 CSA C22.2 No. 950 FCC Part 15 Subpart B Class B CSA C108.8 class B EN 60950...

  • Page 137: Command Lists

    Command Lists Your printer supports the EPSON ESC/P control codes and IBM 2380 Plus (for LX-300+)/ IBM 2381 Plus (for LX-1170) emulation control codes listed below. EPSON ESC/P control codes Selecting an EPSON ESC/P printer in your software allows you to use advanced fonts and graphics.

  • Page 138: Ibm 2380 Plus (For Lx-300+)/ Ibm 2381 Plus (For Lx-1170) Emulation Control Codes

    This printer emulates the IBM Proprinter using the commands below. For detailed information, see the IBM 2380 Plus (for LX-300+)/IBM 2381 Plus (for LX-1170) reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U,...

  • Page 139: Contacting Customer Support

    Download: ESC = (only Draft mode) Contacting Customer Support If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.

  • Page 140: For Users In North America

    For users in North America If you purchased your printer in the United States or Canada, EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table: Service World Wide Web...

  • Page 141: For Users In The United Kingdom And The Republic Of Ireland

    You can purchase ink cartridges, ribbon cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766 or visit our web site at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.

  • Page 142: For Users In Australia

    Where to purchase genuine EPSON consumables, accessories, and options For users in Australia EPSON Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: Your Dealer Don’t forget that your dealer can often help identify and resolve...
  • Page 143 EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your EPSON product.

  • Page 144: For Users In Singapore

    To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited. Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information:...

  • Page 145: For Users In Malaysia

    Phone: Fax: For users in Malaysia Contacts for information, support, and services are: World Wide Web (www.epson.com.my) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and Email Enquiries are available. (852) 2827-4244 (852) 2585-4399...

  • Page 146: For Users In India

    Epson Trading Shah Alam Head Office Phone: Fax: For users in India Contacts for information, support, and services are: World Wide Web (www.epson.co.in) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Products Enquiry, and Technical Query are available.

  • Page 147: For Users In The Philippines

    Delhi Chennai Kolkata For users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below: Phone: Fax: BBS: Phone: 8261516-17...
  • Page 148 A-32...
  • Page 149 Emulation. See IBM 2380 Plus/IBM 2381 Plus emulation Envelopes printing, 2-32 specifications, A-10, A-13 EPSON Remote! utility, 3-16 EPSON Status Monitor 3 utility, 1-21, 3-13 to 3-15 Error indication, 4-2 to 4-3 ESC/P, A-21 to A-22 Font (default setting), 2-8 Font. See Built-in font...
  • Page 150 1-20 to 1-21 for Windows NT 3.5x, 1-21 to 1-22 settings, 3-11 to 3-12 Printer software installing, 1-19 to 1-23 Remote! utility. See EPSON Remote! utility Removing printed document from push tractor, 2-15 to 2-16 Ribbon cartridge, 1-9 to 1-12, A-6...
  • Page 151 A-4 to A-6 paper, A-8 to A-11, A-12 to A-14 paper alignment, A-20 printable area, A-15 to A-19 standards and approvals, A-20 Status Monitor 3 utility. See EPSON Status Monitor 3 utility Tear-off, 2-24 to 2-27 adjusting, 2-25 to 2-27 automatically, 2-25...

  • Page 152: Printer Parts

    Printer Parts edge guides paper guide cover printer cover control panel serial interface parallel interface tractor power cord paper supports paper guide paper-release lever knob ribbon cartridge paper thickness lever paper tension unit power switch...
  • Page 153 EPSON OVERSEAS MARKETING LOCATIONS Epson America, Inc. 3840 Kilroy Airport Way Long Beach, CA 90806 Phone: (562) 981-3840 Fax: (562) 290-5220 EPSON DEUTSCHLAND GmbH Zülpicher Straße 6, 40549 Düsseldorf Germany Phone: (0211) 56030 Fax: (0211) 5047787 EPSON AUSTRALIA PTY. LTD.

This manual is also suitable for:

Lx-300+P170a

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