Epson LX-300+ User Manual
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Epson LX-300+ User Manual

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9-pin dot matrix printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. The information contained herein is designed only for use with this EPSON
printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION's operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from
the use of any options or any consumable products other than those designated as Original
EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
EPSON and EPSON ESC/P are registered trademarks of SEIKO EPSON CORPORATION.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
IBM is a registered trademark of International Business Machines Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2001 by SEIKO EPSON CORPORATION, Nagano, Japan.
User's Guide

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Table of Contents

Troubleshooting

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Summary of Contents for Epson LX-300+

  • Page 1 CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of...
  • Page 2 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 3: Declaration Of Conformity

    According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: EPSON AMERICA, INC. Located at: MS 3-13 3840 Kilroy Airport Way Long Beach, CA 90806-2469...

  • Page 4: Table Of Contents

    Contents Getting to Know Your Printer Features ..........8 Warnings, Cautions, and Notes .
  • Page 5 (LX-300+ only) ......... 83 Installing EPSON Remote! ......83...
  • Page 6 Command Lists ......... .122 EPSON ESC/P control codes ......122 IBM 2380 Plus (for LX-300+)/ IBM 2381 Plus (for LX-1170) emu- lation control codes .
  • Page 7 For users in Indonesia....... . 135 For users in Hong Kong ......136 For users in Malaysia .

  • Page 8: Features

    ® ® Microsoft Windows Me, 98, 95, 2000, XP or NT 4.0. The EPSON Status Monitor 3 utility lets you check the status of your printer quickly and easily. Note: The illustrations in this manual are from LX-300+. LX-1170 is wider than LX-300+.

  • Page 9: Important Safety Instructions

    Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Important Safety Instructions Read all of these safety instructions before using the printer. In addition, follow all warnings and instructions marked on the printer itself.
  • Page 10 Unplug the printer before cleaning it, and always clean it with a piece of damp cloth only. Do not spill liquid onto the printer. Except as specifically explained in this guide, do not attempt to service the printer yourself. Unplug the printer and refer servicing to qualified personnel under the following conditions: i.

  • Page 11: Hot Parts Caution Symbol

    For United Kingdom Users Use of options Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Epson (UK) Limited.

  • Page 12: Safety Information

    Safety information Warning: This appliance must be earthed. Refer to the rating plate for voltage and check that the appliance voltage corresponds to the supply voltage. Important: The wires in the mains lead fitted to this appliance are coloured in accordance to the following code: Green and yellow —...

  • Page 13: Using The Control Panel

    Chapter 1 Using the Printer Using the Control Panel ........13 Control Panel Buttons and Lights .

  • Page 14: Control Panel Buttons And Lights

    Control Panel Buttons and Lights Tear Off (Font) lights* LF/FF button** Paper Out light Flash when continuous paper is in the Feeds paper line by line On when no paper is tear-off position; otherwise, the lights when pressed and loaded in the selected indicate the selected font.

  • Page 15: Selecting A Built-In Font

    Selecting a built-in font Follow these steps to select a built-in font using the buttons on the printer’s control panel: 1. Make sure that the printer is not printing. If it is, wait until printing is complete. 2. Hold down the Pause button for three seconds to enter the Micro Adjust mode.

  • Page 16: About Your Printer's Default Settings

    About Your Printer’s Default Settings The default settings control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel using the Default Setting mode. The following table lists the default settings and the options you can select in the Default Setting mode.
  • Page 17 Auto tear off On, Off Auto line feed On, Off Print direction Bi-D, Uni-D Software EPSON ESC/P, IBM 2380 Plus (for LX-300+)/IBM 2381 Plus (for LX-1170) 0 slash High speed draft On, Off I/F mode Auto, Parallel, Serial Auto I/F wait time...

  • Page 18: Continuous Paper

    Settings Options International character set for Italic U.S.A., Italic France, Italic Germany, Italic table Italic U.K., Italic Denmark1, Italic Sweden, Italic Italy, Italic Spain1 Auto CR (IBM 2380 Plus for On, Off LX-300+, IBM 2381 Plus for LX-1170)** Manual feed wait time 1 second, 1.5 seconds, 2 seconds, 3 seconds, Others Buzzer...
  • Page 19 Software When you select EPSON ESC/P, the printer operates in the EPSON EPSON ESC/P mode. When you select IBM 2380 Plus (for LX-300+)/IBM 2381 Plus (for LX-1170), the printer emulates an IBM printer.
  • Page 20 High speed draft When you choose On, the printer prints up to 413 cps (characters per second) at 10 cpi (characters per inch). When you choose Off, the printer prints up to 310 cps at 10 cpi. I/F (interface) mode The printer comes with a built-in parallel interface and serial interface.
  • Page 21 Data length Set the data length of the serial interface to 7 bit or 8 bit. See your computer manual and software documentation for the proper setting. Parallel I/F bidirectional mode The parallel interface bidirectional transfer mode is used when this feature is turned on.

  • Page 22: Changing Default Settings

    Manual feed wait time This sets the amount of wait time between the time paper is inserted into the paper guide and when it is fed. If the paper feeds before you can adjust its position to your satisfaction, you can increase the wait time.
  • Page 23 Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise, you may damage the printer. 2. While holding down the Tear Off (Font) button, turn on the printer. The printer enters the Default Setting mode and prints the language selection instructions (one page).

  • Page 24: Printing On Continuous Paper

    Printing on Continuous Paper Your printer can handle continuous paper with the tractor. Depending on where you position the tractor, you can use it as a pull tractor or a push tractor. The following guidelines can help you decide where to position the tractor: Do you want to switch between printing on single sheets and continuous paper without removing the paper supply? Will you tear off continuous paper sheet-by-sheet? Use the tractor...
  • Page 25 1. Make sure the printer is turned off. Remove the printer cover and the paper guide and place the paper-release lever in the continuous paper position. 2. Release the sprocket units by pulling the sprocket locks forward.
  • Page 26 3. Slide the left sprocket unit using the scale on the printer as a guide. The printer prints to the right of the position marked 0. Push the sprocket lock lever back to lock it in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it.
  • Page 27 Caution: Use the paper-feed knob on the right side of the printer only to clear paper jams and only when the printer is turned off. Otherwise, you may damage the printer or cause it to lose the top-of-form position. 5. To separate the incoming paper from the printed paper, attach the paper guide by holding it horizontally and fitting its notches over the printer’s mounting posts as shown below.

  • Page 28: Removing A Printed Document From The Push Tractor

    7. Make sure the printer cover is closed. Press the LF/FF button to feed the paper to the loading position. When the printer receives data, it begins printing automatically. 8. After you finish printing, follow the steps in the next section to tear off your printed document.
  • Page 29 2. Open the paper guide cover, then tear off the printed document using the tear-off edge of the paper tension unit. Note: If your paper’s perforation is not properly aligned with the tear-off edge, you can adjust the tear-off position using the Micro Adjust feature.

  • Page 30: Switching Back To Single Sheets

    Caution: Always tear off your printed document before you press the Load/Eject button. Reverse feeding several pages at a time may cause a paper jam. Switching back to single sheets To switch to single sheets, press the Load/Eject button; the printer feeds the paper backwards into the standby position.
  • Page 31 1. Turn the printer off; then remove the printer cover and the paper guide. Next, remove the paper tension unit by squeezing the tension unit’s lock tabs gently and pulling the tension unit away from the printer. Finally, pull the paper-release lever forward to the continuous paper position.
  • Page 32 3. Move the tractor forward to the mounting slot at the top of the printer and tilt it into place as shown below. When you push the tractor onto the posts, you should feel the notches snap into place. 4. Release the sprocket units by pulling the sprocket locks forward.
  • Page 33 5. Insert the paper into the bottom paper slot or into the rear paper slot as shown below, and pull it up. Position the paper using the scale on the printer as a guide. The printer prints to the right of the position marked 0. 6.
  • Page 34 7. Make sure your paper has a clean, straight leading edge. Open the sprocket covers. Fit the first holes of the paper over the sprocket pins and then close the sprocket covers. Slide the right sprocket unit to remove any slack in the paper and then lock it in place.

  • Page 35: Adjusting The Top-Of-Form Position

    If you want to change the position where printing begins on the page, press LF/FF to advance the page to the next top-of-form position, and then see Adjusting the top-of-form position in the next section to adjust the loading position. To eject the paper, tear off the paper entering the printer;...
  • Page 36 5. Press the LF/FF D button to move the top-of-form position up on the page, or press the Load/Eject U button to move the top-of-form position down on the page. plastic ribbon cover Note: The printer has a minimum and a maximum top-of-form position.

  • Page 37: Advancing The Paper To The Tear-Off Edge

    First mark a point 2.5 mm (0.1 inch) above the paper’s perforation; then position the paper so that the mark is even with the top edge of the plastic ribbon cover. This gives you an 8.5 mm (0.33 inch) margin on the next page, meaning the printer starts printing 8.5 mm (0.33 inch) below the perforation.
  • Page 38 Caution: Never use the tear-off feature (as described below) to feed continuous paper with labels backwards; they may come off their backing sheet and jam the printer. Using the Tear Off button After the printer finishes printing your document, check that the Tear Off (Font) lights are not flashing.
  • Page 39 Note: Your tear-off position setting remains in effect until you change it, even if you turn off the printer. 1. Make sure the Tear Off (Font) lights are flashing (the paper is at the current tear-off position). You may need to press the Tear Off (Font) button to advance the paper to the tear-off position.

  • Page 40: Printing On Single Sheets

    5. After you set the tear-off position, press the Pause button to exit the Micro Adjust mode. 6. Tear off the printed pages. When you resume printing, the printer automatically feeds the paper back to the top-of-form position and begins printing. Printing on Single Sheets You can load single-sheet paper one sheet at a time using the paper guide of the printer.
  • Page 41 1. Make sure the printer is turned off. Also make sure that the paper-release lever is pushed back to the single-sheet position and the paper guide is in the upright position, as shown below. 2. Slide the left edge guide until it locks in place at the guide mark.

  • Page 42: Printing On Special Paper

    3. Slide a sheet of paper down firmly between the edge guides until it meets resistance. For normal use, turn on the printer without pressing any other buttons. When the printer receives data, it begins to print. Caution: Use the paper-feed knob on the right side of the printer only to clear paper jams and only when the printer is off.

  • Page 43: Adjusting The Paper-Thickness Lever

    Caution: When printing on multipart forms, thicker-than-normal paper, labels, or envelopes, make sure your application software settings keep the printing entirely within the printable area. Printing past the edge of these papers can damage the print head. Adjusting the paper-thickness lever Before printing on special paper, you need to change the paper thickness setting.

  • Page 44: Multipart Forms

    Paper type Lever position Multipart forms 2-sheet 3-sheet 4-sheet 5-sheet Labels Envelopes 2 to 4 3. Close the printer cover. Multipart forms You can use continuous or single-sheet carbonless multipart forms of up to five parts (one original plus four copies). Before you print on the forms, set the paper thickness lever as described in the previous section.

  • Page 45: Labels

    Labels You must use the tractor as a pull tractor and load paper from the bottom paper slot to print on labels. Before you print on labels, set the paper thickness lever as described in “Adjusting the paper-thickness lever” on page 43. Keep the following tips in mind: Choose labels mounted on a continuous backing sheet with sprocket holes made for use with a tractor.

  • Page 46: Envelopes

    Envelopes You can feed envelopes individually using the paper guide. Keep the following tips in mind: Before loading an envelope, set the paper thickness lever to the proper position. See “Adjusting the paper-thickness lever” on page 43. To load an envelope, follow the steps in “Loading single sheets”...

  • Page 47: Installing And Using Options

    Installing and Using Options Cut-sheet feeder The optional single-bin cut-sheet feeder (C80637 for LX-300+/C80639 for LX-1170) handles up to 50 sheets of standard bond paper (82 g/m² or 22 lb) without reloading. Follow these steps to install the cut-sheet feeder: 1.
  • Page 48 4. Hold the cut-sheet feeder in both hands and press on the latch levers. Fit the notches in the cut-sheet feeder over the mounting posts on the printer. Releasing the latch levers locks the cut-sheet feeder in place. latch lever...
  • Page 49 5. Slide the left paper guide so it is aligned with the triangle mark. Next, slide the right paper guide to roughly match the width of your paper. Slide the paper support midway between the paper guides. 6. Pull the paper-set levers all the way forward until the paper guides retract and lock open to allow for paper loading.
  • Page 50 7. Take a stack of paper and fan it. Next, tap the side and bottom of the paper on a flat surface to even up the stack. Caution: Do not use envelopes, multipart forms, carbon paper, or labels in the cut-sheet feeder. 8.

  • Page 51: Pull Tractor Unit

    13. Slide the left edge guide to the center until it stops at the guide mark. Then slide the right edge guide to fit the size of paper you will use. Note: To remove the paper guide from the cut-sheet feeder, press both release tabs and pull out the paper guide.
  • Page 52 2. Remove the paper tension unit by squeezing the tension unit’s lock tabs gently and pulling the tension unit away fom the printer. 3. For LX-300+ users: grasp the pull tractor with both hands. Move the tractor forward to the mounting slot at the top of the printer until it fits in place as shown below.
  • Page 53 For LX-1170 users: grasp the pull tractor with both hands. Push down the tractor onto the mounting slot at the top of the printer and tilt it into place as shown below. When you push the tractor onto the posts, you should feel the notches snap into place. 4.

  • Page 54: Roll Paper Holder

    8. If there is slack in the paper between the push and pull tractors, push in and turn the paper-feed knob on the right side of the pull tractor to remove the slack. 9. See that the paper is not crooked or wrinkled and lock the sprocket units in place.
  • Page 55 2. Position the roll paper holder beneath the printer as shown below. Fit the two holes in the base onto the two positioning pegs on the bottom of the printer. Caution: Be careful to avoid dropping the roll paper holder when lifting the printer.

  • Page 56: Color Upgrade Kit (Lx-300+ Only)

    6. Bring the leading edge of the paper up over the paper path guide for single sheets and insert it into the printer path for single sheets until you feel resistance. 7. Install the paper guide. Slide the left edge guide to the center until it stops at the guide mark.
  • Page 57 1. Turn off the printer and remove the printer cover and paper tension unit. Slide the connector cover on the printer and pull it out as shown below. 2. Install the motor unit in the right hand corner of the printer, with the gear facing the center of the printer.
  • Page 58 3. Insert the motor unit plug into the connector on the printer. 4. Slide the print head to the middle of the printer; then slide the plastic part on the color ribbon to the center of the cartridge. 5. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon.
  • Page 59 6. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots. 7. Turn the ribbon-tightening knob to help feed the ribbon into place; it should not be twisted or creased. 8.

  • Page 60: Print Server

    If the top or bottom edge of the characters in the self test are a different color from the rest, adjust the ribbon angle. Check the characters printed in red. If the top edge is blue, move the color ribbon adjustment lever forwards. If the bottom edge is yellow, move the lever backwards.

  • Page 61: Replacing The Ribbon Cartridge

    Other products not manufactured by EPSON may cause damage to your printer, which is not covered by EPSON’s warranties. Your printer uses the following ribbon cartridge:...
  • Page 62 2. Open the printer cover to the upright position, then pull it up to remove it. 3. For LX-1170 users, remove the paper tension unit by squeezing the tension unit’s lock tabs gently and pull the tension unit away from the printer. 4.
  • Page 63 6. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack from the ribbon so it is easier to install. 7. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots.
  • Page 64 8. Use a pointed object, such as a ball point pen, to guide the ribbon between the print head and ribbon guide. Turn the ribbon tightening knob to help feed the ribbon into place; it should not be twisted or creased. 9.
  • Page 65 (LX-300+ only) ......... 84 Installing EPSON Remote! ......84 Accessing EPSON Remote! .

  • Page 66: Using The Printer Driver With Windows Me, 98, And 95

    Using the Printer Driver with Windows Me, 98, and You can access the printer driver from your Windows applications or from the Start menu. When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. When you access the printer driver from the Start menu, the printer driver settings you make apply to all your applications.

  • Page 67: Accessing The Printer Driver From The Start Menu

    2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Properties window appears, and you see the Paper, Graphics, and Device Options menu. These menus contain the printer driver settings. 3.

  • Page 68: Changing The Printer Driver Settings

    2. Click Printers. 3. Right-click your printer icon, and click Properties. The screen displays the Properties window, which contains the paper, Graphics, Device Options, and Utility menus. These menus display the printer driver settings. 4. To view a menu, click the corresponding tab at the top of the window.

  • Page 69: Accessing The Printer Driver From Windows Applications

    When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. When you access the printer driver from the Control Panel, the printer driver settings you make apply to all your applications. To check and change printer driver settings, see “Changing the printer driver settings”...

  • Page 70: Accessing The Printer Driver From The Control Panel

    Note: To access the printer driver from the Control Panel, in the Main window, double-click the Control Panel icon, then the Printer icon. Make sure your printer is highlighted, then click Setup. Accessing the printer driver from the Control Panel Follow these steps to access the printer driver from the Control Panel: 1.

  • Page 71: Changing The Printer Driver Settings

    Changing the printer driver settings You can change printer driver settings in the Print (or Print Setup) dialog box and the Options dialog box. For an overview of the available settings, see “Printer Driver Settings Overview” on page When you finish making your printer driver settings, click OK to apply the settings, or click Cancel to cancel your changes.

  • Page 72: Accessing The Printer Driver From Windows Applications

    Accessing the printer driver from Windows applications Follow these steps to access the printer driver from a Windows application: Note: The steps in this procedure provide general guidelines on accessing the printer driver. How you access the printer driver may differ depending on your application.
  • Page 73 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Document Properties window appears, and you see the Page Setup and Advanced menus. These menus contain the printer driver settings. Using the Printer Software...

  • Page 74: Accessing The Printer Driver From The Start Menu

    3. To view a menu, click the corresponding tab at the top of the window. See Changing the printer driver settings below to change the settings. Note: To access the printer driver from the Start menu, click Start - Settigs - Printers to oprn the Printer Window.

  • Page 75: Changing The Printer Driver Settings

    3. Right-click your printer icon, and click Document Defaults. The screen displays the Default Document Properties window, which contains the Page Setup and Advanced menus. These menus display the printer driver settings. When you click Properties, the printer software window appears, which includes menus used to make the printer driver settings.

  • Page 76: Accessing The Printer Driver From Windows Applications

    When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. When you access the printer driver from the Control Panel, the printer driver settings you make can apply to all your applications.

  • Page 77: Accessing The Printer Driver From The Control Panel

    3. Click Options (or a similar button) to view the Advanced Document Properties dialog box, which includes the Graphics Resolution, Color, and Optimizations printer driver settings. See “Changing the printer driver settings” on page 78 to change the settings. Note: To acccess the printer driver from the Control Panel, in the Main window, open Print Manager and make sure your printer is highlighted, then click Printer - Properties.

  • Page 78: Changing The Printer Driver Settings

    Changing the printer driver settings You can change printer driver settings in the Document Properties dialog box and the Advanced Document Properties dialog box. For an overview of the available settings, see “Printer Driver Settings Overview” on page 78. To open these dialog boxes, see the previous sections on accessing the printer driver.
  • Page 79 Printing with the default settings uses the settings stored in the printer. EPSON Status You can access the EPSON Status Monitor 3 utility when you Monitor 3 click this button. To monitor the printer, make sure the Monitor the printing status check box is selected.

  • Page 80: About The Epson Status Monitor 3 Utility

    If you install the driver using Add Printer in the Printers folder, or using the “Point and Print” method, EPSON Status Monitor 3 may not function properly. If you want to use EPSON Status Monitor 3, reinstall the driver as described in your Setup Guide.

  • Page 81: Setting Up Epson Status Monitor 3

    Setting up EPSON Status Monitor 3 Follow these steps to setup EPSON Status Monitor 3: 1. Open the Utility menu as described in “Using the Printer Driver with Windows Me, 98, and 95” on page 66 or “Using the Printer Driver with Windows 2000 and NT 4.0” on page 2.

  • Page 82: Accessing Epson Status Monitor 3

    To add a shortcut icon to the taskbar, go to the Utility menu and follow the instruction. Open the Utility menu, then click the EPSON Status Monitor 3 icon. To find out how to open the Utility menu, See “Using the Printer Driver with Windows Me, 98, and 95”...

  • Page 83: Using The Epson Remote! Utility

    Then press Enter. 3. Select your printer’s name in the Printer Model window and then press Enter. C:\EPUTIL appears as the default directory. 4. Press Enter again. The EPSON Remote! utility is copied to the C:\EPUTIL directory. Accessing EPSON Remote! To access the EPSON Remote! utility, type C:\PRNSET at the DOS prompt and press Enter.
  • Page 84 Chapter 3 Troubleshooting Using the Error Indicators ........87 Problems and Solutions .

  • Page 85: Using The Error Indicators

    Using the Error Indicators You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you cannot fix your problem using this table, go to the next section.

  • Page 86: Troubleshooting

    Panel light Beep Problem state pattern Solution ••• f Paper Out Continuous paper is not fed back to the standby n Pause position. Tear off the printed document at the perforation; then press the Load/Eject button. The printer feeds the paper to the standby position. Press the Pause button to turn off the Pause light, if necessary.

  • Page 87: Problems And Solutions

    Problems and Solutions Most problems you may encounter while operating your printer have simple solutions. You can check the operation of your printer using the self test. See “Printing a Self Test” on page 100. If the self test works properly the problem probably lies in the computer, the application software, or the interface cable.

  • Page 88: Power Supply

    Power Supply Power is not being supplied The lights on the control panel do not go on. Cause What to do The power cord may be Check that the power cord is properly unplugged. plugged into the electrical outlet. The outlet may not be If the electrical outlet is controlled by an operating.
  • Page 89 The software may not be Check that the software is installed installed properly. properly for your printer, as described in your Setup Guide. Check the software’s printer settings. The interface cable may not Check both ends of the interface cable. match the specifications of the Make sure the cable meets both the printer or computer.
  • Page 90 An error has occurred. Turn off the printer and turn it on again. If the PAUSE light stays on, check for a paper jam or ribbon jam. If there is no jam, contact your dealer or a qualified service person. (If an error occurs when you switch between single sheets and continuous paper, make sure the paper-release lever is in the correct...
  • Page 91 The print is faint or uneven Printed characters have parts missing at the bottom. Cause What to do The ribbon cartridge may not See “Replacing the Ribbon Cartridge” be installed properly. on page 61. The printout is faint. Cause What to do The ribbon may be worn out.
  • Page 92 The software may not be Check that the software is correctly properly configured. configured for your printer. For instructions, see Chapter 2, “Using the Printer Software.” The font selected on the control panel does not print. Cause What to do Your software may be Check the font setting in your overriding your control panel...

  • Page 93: Paper Handling

    The print position is not what you expected Printing starts too high or too low on the page, or the bottom part of one page is printed at the top of the next page. Cause What to do Your application software Check the margin or top-of-form settings may be incorrect.
  • Page 94 Cause What to do Continuous paper may be left Remove the continuous paper. Set the in the printer. paper-release lever to the single-sheet position. Insert a new sheet. The paper on the paper guide is positioned too for to the left or right for the peinter to to detect that it is there.
  • Page 95 Continuous paper does not feed properly The tractor does not feed the paper. Cause What to do The paper-release lever may Check that the paper-release lever is be in the wrong position. pulled forward to the continuous-paper position. If not, turn off the printer, move the lever, and turn it on again.
  • Page 96 When you use side-crimped Raise the paper guide to keep the multipart forms, the copies printing position accurate. may not align with the original. The paper does not eject properly. Cause What to do The page may be too long. Tear off the fresh supply of paper and eject the page from the printer.

  • Page 97: Options

    Options When you use the cut-sheet feeder, the paper does not feed properly The paper does not feed. Cause What to do The cut-sheet feeder may be Reinstall it as described under incorrectly installed on the “Cut-sheet feeder” on page 47. printer.
  • Page 98 The paper feed is crooked. Cause What to do The paper may be old or Use only new, clean sheets of paper. creased. There may be too much paper Remove some sheets. in the stacker. You may not be using the right Make sure your paper meets the type of paper for the cut-sheet requirements of your printer and...
  • Page 99 Switching between the cut-sheet feeder and the push tractor does not work properly The desired paper type does not load. Cause What to do The paper-release lever may Pull the lever forward to load not be in the proper position. continuous paper or push the lever back to load single sheets.

  • Page 100: Printing A Self Test

    You may not install the motor Follow the instructions under “Color in the color upgrade kit. upgrade kit (LX-300+ only)” on page 56. The desired color or certain characters are not printed. Cause What to do Your application software Use the program’s setup (or install) may not be properly set up for procedure to check the printer setting color printing.
  • Page 101 Caution: For LX-300+: You should use paper at least 210mm (8 1/4 inches) wide to run the self test; otherwise, the print head prints directly on the platen. For LX-1170: You should use paper at least 376mm (14.8 inches) wide to run the self test; otherwise, the print head prints directly on the platen.
  • Page 102 Caution: Do not turn off the printer while it is printing the self test. Always press the Pause button to stop printing and the LF/FF button to eject the printed page before you turn off the printer. Troubleshooting...

  • Page 103: Appendix

    Appendix Cleaning the Printer ........105 Transporting the Printer .

  • Page 104: Transporting The Printer

    Do not spray the inside of the printer with lubricants; unsuitable lubricants can damage the printer mechanism. Contact an EPSON dealer if you think lubrication is needed. Transporting the Printer If you need to transport your printer for some distance, carefully repack it using the original box and packing materials.
  • Page 105 5. Make sure that the print head is not hot. Then remove the ribbon cartridge as described in “Replacing the Ribbon Cartridge” on page 61. 6. Make sure the tractor that comes with your printer is installed in the push position. 7.

  • Page 106: Printer Parts

    Printer Parts paper supports edge guides paper guide cover paper guide printer cover paper-release lever knob control panel ribbon cartridge paper thickness lever serial interface paper tension unit parallel interface tractor power switch power cord...

  • Page 107: Printer Specifications

    Printer Specifications Mechanical Printing method: 9-pin impact dot matrix Printing speed: High speed draft 300 cps at 10 cpi 337 cps at 12 cpi Draft 225 cps at 10 cpi 270 cps at 12 cpi 225 cps at 15 cpi Draft condensed 191 cps at 17 cpi 225 cps at 20 cpi...
  • Page 108 Paper feed speed: Continuous 76 mm/second (3.6 inches/second) Intermittent 63 msec/line at 1/6-inch line spacing Color printing Method Print Black, Magenta, (optional, LX-300+ ribbon shifting Cyan and Yellow only): Ribbon color Reliability: Total print volume 12 million lines (except print head) MTBF 6,000 POH (25% duty) Print head life...
  • Page 109 Dimensions and Height 163.5 mm (14.4 inches) weight (for LX-1170): Width 546 mm (14.4 inches) Depth 275 mm (10.8 inches) (not including the knob, paper guide and paper release lever.) Weight approx. 6.3kg (13.9 lb) For India Height 152 mm (6.26 inches) Width 546 mm (14.4 inches) Depth...

  • Page 110: Electronic

    One EIA-232D serial interface Buffer: Built-in fonts: Bitmap fonts EPSON Draft 10, 12, 15 cpi EPSON Roman 10, 12, 15 cpi, proportional EPSON Sans Serif 10, 12, 15 cpi, proportional Barcode fonts EAN-13, EAN-8, Interleaved 2 of 5, UPC-A,...
  • Page 111 Character tables: One Italic and 12 graphical character tables: Italic table, PC 437 (US, Standard Europe), PC 850 (Multilingual), PC 860 (Portuguese), PC 861 (Icelandic), PC 865 (Nordic), PC 863 (French-Canadian), BRASCII, Abicomp, ISO Latin 1, Roman 8, PC 858, ISO 8859-15 The following 23 graphical character tables are also available in some countries: PC 437 Greek,...

  • Page 112: Electrical

    Electrical 120 V Model 220 to 240 V Model Input voltage range 99 to 132 V 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.6 A (maximum 1.4 A 0.3 A (maximum 0.7 A depending on the depending on the...
  • Page 113 For LX-300+ Single sheets (standard): paper guide and cut-sheet feeder entry Width Paper guide: 100 to 257 mm (3.9 to 10.1 inches) Cut-sheet feeder: 182 to 216 mm (7.2 to 8.5 inches) Length Paper guide: 100 to 257mm (3.9 to 10.1 inches) Cut-sheet feeder: 257 to 356 mm (10.1 to 14 inches) Thickness...
  • Page 114 Envelopes: paper guide entry No. 6: 165 × 92 mm (6.5 × 3.6 inches) Size No. 10: 241 × 105 mm (9.5 × 4.1 inches) Thickness 0.16 to 0.52 mm (0.0063 to 0.0205 inch) Weight 45 to 90 g/m² (12 to 24 lb) Continuous paper (standard and multipart): rear and bottom entry Width...
  • Page 115 Total thickness 0.16 to 0.19 mm (0.0063 to 0.0075 inch) Label weight 64 g/m² (17 lb) Roll paper: rear entry with optional roll paper holder 216 ± 3 mm (8.5 ± 0.12 inches) Width Thickness 0.07 to 0.09 mm (0.0028 to 0.0035 inch) Weight 52 to 82 g/m²...
  • Page 116 Single-sheet multipart forms: paper guide entry Width 148 to 420mm (5.8 to 16.5 inches) Length 100 to 364 mm (3.9 to 14.3 inches) Copies 1 original + up to 4copies Thickness 0.12 to 0.39 mm (0.0047 to 0.015 inch) Weight 40 to 58 g/m²...
  • Page 117 Labels: bottom entry 23.8 × 63.5 mm (15/16 × 2.5 inches) Label size minimum 2.5 mm (0.1 inch) corner radius, minimum Backing sheet width 101.6 to 406.4 mm (4.0 to 16.0 inches) Backing sheet length 101.6 to 558.8 mm (4.0 to 22.0 inches) (one page) Backing sheet thickness 0.07 to 0.09 mm (0.0028 to 0.0035 inch) Total thickness...

  • Page 118: Printable Area

    Printable area Single sheets and envelopes: printable printable area area For LX-300+ The minimum top margin is 4.2 mm (0.17 inch). The minimum left and right margins are 3.0 mm (0.12 inch) each. The maximum paper width is 257mm (16.5 inches) and the maximum printable width is 203.2mm (13.6 inches).
  • Page 119 The minimum left and right margins are 3.0 mm (0.12 inch) each. The maximum paper width is 420mm (16.5 inches) and the maximum printable width is 345.44mm (13.6 inches). For single sheets wider than 364.0mm (14.3 inches), the side margins increase proportionally to match the width of the paper.
  • Page 120 The minimum left and right margins are 13 mm (0.51 inch) each. The maximum paper width is 254mm (16.0 inches) and the maximum printable width is 203.2mm (13.95 inches). For continuous paper wider than 241.3mm (9.5 inches), the side margins increase proportionally to match the width of the paper.

  • Page 121: Paper Alignment

    The minimum top and bottom margins are 4.2 mm (0.17 inch). The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). The maximum printable width is 203.2mm (8.0 inches). Paper alignment Printing starts at “0” on the scale. The unprintable area is to the left of the “0.”...

  • Page 122: Command Lists

    EN 61000-3-3 Australian model: AS/NZS 3548 Class B Command Lists Your printer supports the EPSON ESC/P control codes and IBM 2380 Plus (for LX-300+)/ IBM 2381 Plus (for LX-1170) emulation control codes listed below. EPSON ESC/P control codes Selecting an EPSON ESC/P printer in your software allows you to use advanced fonts and graphics.

  • Page 123: Character Handling

    Print position motion: ESC $, ESC \, ESC D, HT, ESC B, VT, ESC J Font selection: ESC k, ESC x, ESC y, ESC P, ESC M, ESC g, ESC p, ESC 4, ESC 5, ESC E, ESC F, ESC ! Font enhancement: ESC W, DC4, SO, DC2, SI, ESC w, ESC G, ESC H, ESC T, ESC S, ESC -...

  • Page 124: Ibm 2380 Plus (For Lx-300+)/ Ibm 2381 Plus (For Lx-1170) Emulation Control Codes

    IBM 2380 Plus (for LX-300+)/ IBM 2381 Plus (for LX-1170) emulation control codes This printer emulates the IBM Proprinter using the commands below. For detailed information, see the IBM 2380 Plus (for LX-300+)/IBM 2381 Plus (for LX-1170) reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U, ESC [ F Paper feeding:...
  • Page 125 Bit image: ESC K, ESC L, ESC Y, ESC Z Barcode: ESC [f, ESC [p Download: ESC = (only Draft mode)

  • Page 126: Contacting Customer Support

    Contacting Customer Support If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.

  • Page 127: For Users In North America

    For users in North America If you purchased your printer in the United States or Canada, EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table: Service Access...
  • Page 128 You can purchase ink cartridges, ribbon cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766 or visit our web site at http://www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.

  • Page 129: For Users In The Middle East

    Select your country from our Internet home page for a full list of support and warranty services including: Register your product on-line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interactive web based support tool to help you quickly...

  • Page 130: For Users In Scandinavia

    Select your country from our Internet home page for a full list of support and warranty services including: Register your product on-line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interactive web based support tool to help you quickly...

  • Page 131: For Users In South Africa

    Finland 0800 523 010 Norway 800 11 828 Sweden 08 445 12 58 Pre-Sales Enquiries Literature Requests and Nearest Dealer Denmark Home Page: http://www.epson.dk Telephone: 38 48 71 37 Finland Home Page: http://www.epson.fi Telephone: 0981 710 083 Norway Home Page: http://www.epson.no...

  • Page 132: For Users In Australia

    Home Page: http://www.epson.co.za Telephone: (011) 448-2736 or 0800 005 956 For users in Australia EPSON Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information:...
  • Page 133 EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advise. Operators on the Helpdesk can aid you in installing, configuring and operating your EPSON product.

  • Page 134: For Users In Singapore

    We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your EPSON product documentation, type of computer, operating system, application programs, and any information you feel is required.

  • Page 135: For Users In Indonesia

    Epson Hotline (Phone: (66)2-670-0333) Our Hotline team can help you with the following over the phone: Sales enquiries and product information Product usage questions or problem Enquiries on repair service and warranty For users in Indonesia Contacts for information, support, and services are: World Wide Web (http://www.epson.co.id)

  • Page 136: For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited. Internet Home Page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information:...

  • Page 137: For Users In Malaysia

    Latest versions of EPSON product drivers Users can access our World Wide Web home page at: http://www.epson.com.hk Electronic Bulletin Board System An electronic bulletin board system (BBS) is also available to obtain product information and the latest versions of product drivers.

  • Page 138: For Users In India

    Epson Trading (M) SDN. BHD Head Office. Phone: (60) 03-56288288 Fax: (60) 03-56288388 / 03-56288399 Epson Helpdesk Sales enquiries and product information (Infoline) Phone: (60) 03-56288222 Enquiries on repair services & warranty, product usage and technical support (Techline) Phone: (60) 03-56288333...
  • Page 139 Epson India Head Office - Bangalore: Phone: 5321 266-70 Fax: 5581799/5321095 Epson India Regional Offices: Mumbai Phone: 8261516-17 Fax: 8257287 Delhi Phone: 6447201-06 Fax: 6447205 Chennai Phone: 8203940/41 Fax: 8272463 Kolkata Phone: 2871355/56 Fax: 2871357 Hyderabad Phone: 6329335/36 Cochin Phone: 361638/362677...

  • Page 140: For Users In The Philippines

    For users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Corporation at the telephone and fax numbers and e-mail address below: Phone: (63) 2-813-6567 Fax: (63) 2-813-6545 E-mail: customersupport@epc.epson.com.ph...
  • Page 141 Glossary ASCII American Standard Code for Information Interchange. A standardized coding system for assigning numerical codes to letters and symbols. auto line feed When this feature is selected in the default-setting mode, each carriage-return (CR) code is automatically followed by a line-feed (LF) code. bidirectional printing Printing in which the print head prints in both directions (bidirectionally).
  • Page 142 See printer driver. ESC/P Abbreviation for EPSON Standard Code for Printers. This is the system of commands your computer uses to control your printer. It is standard for all EPSON printers and supported by most application software for personal computers.
  • Page 143 letter quality (LQ) The print mode used by your printer when a font other than Draft is selected. Printing with letter-quality fonts provides better readability and appearance at a reduced print speed. See also draft and high speed draft. line feed (LF) A control code and control panel button that advances the paper one line space.
  • Page 144 unidirectional printing Printing in which the print head prints in one direction only. Unidirectional printing is useful for printing graphics because it allows precise vertical alignment. You can select unidirectional printing in the printer’s default-setting mode. See also bidirectional printing. Glossary...

This manual is also suitable for:

Lx-1170P170a

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