Express Exchange - HP surestore t20xe User Manual

Express Exchange

1. Please note that 24-hour Express Exchange is not available in all countries.
provinces do not allow limitations on the duration of an implied
warranty, so the above limitation or exclusion might not apply to you.
This warranty gives you specific legal rights and you might also have
other rights that vary from country to country, state to state, or province
to province.
7 TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES
IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND
EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN
NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS
OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR
OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries, states or provinces do not allow the
exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT,
EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO
THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE
SALE OF THIS PRODUCT TO YOU.
During the first two years, the 24-hour Express Exchange
you to receive a refurbished unit by next-day delivery upon verification of
a faulty tape drive.
If you choose not to use Express Exchange, your HP SureStore tape drive
must be serviced by one of the authorized repair depots within the country
in which it was originally purchased. You must prepay shipping charges
(together with all duty and taxes) for products returned for service. Except
for products returned to you from another country, Hewlett-Packard will
pay for return of products to you. If the drive is repaired by an authorized
dealer, you will need to negotiate the method and cost of returning the drive
with the dealer.
Customer Support
Express Exchange
1
program allows
Appendix B-3