HP C4405A - Colorado 14GB Tape Drive User Manual

Hp colorado and hp surestore tape drive user's guide

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Summary of Contents for HP C4405A - Colorado 14GB Tape Drive

Page 1 Click on one of the topics on the left Legal Information to get started. Prerequisites Refer to the Installation Guide that came with your tape drive for installation instructions. Related Documentation Printing This Guide Home Index Help Feedback Copyright © 1999 Hewlett-Packard Company...
Page 2 Using Your Tape Drive Choosing Tapes Home Index Help Inserting Tapes Removing Tapes Choosing Tapes Write-Protecting Tapes Caring for Your Tape Drive To ensure the highest level of performance, HP Colorado and/or HP SureStore System Requirements brand tapes (which have been fully tested with your drive) are recommended. Refer to the Where to Buy section in this user's guide for information on...
Page 3 CAUTION: Do not share tapes used in a HP Colorado 14GB or 20GB drive with a HP SureStore T20 drive, because the HP Media Monitor usage level will be reset. Home Index Help Feedback Copyright © 1999 Hewlett-Packard Company...
Page 4 Using Your Tape Drive Choosing Tapes Home Index Help Inserting Tapes Removing Tapes Inserting Tapes Write-Protecting Tapes Caring for Your Tape Drive Hold the tape with the tape-access window facing the drive and the metal base plate facing down (internal drive) or away from the colored strip System Requirements (external drive).
Page 5 HP SureStore Cartridges With the external drive, the cartridge With the internal drive, the extends out of the drive when fully back of the cartridge will be inserted. flush with the recessed bezel. Internal External Standard Mini Cartridges Mini-data cartridges are narrower, leaving gaps on each side of the tape when inserted.
Page 7 Legal Information Related Documentation Grasp the tape cartridge firmly and pull it straight out from the drive. Printing This Guide Home Index Help Feedback Copyright © 1999 Hewlett-Packard Company...
Page 8 To write-protect a cartridge, slide the write-protect tab on the cartridge to Legal Information the right. To remove write-protection from a cartridge, slide the write-protect tab to Related Documentation the left. Printing This Guide Write-protect tab in locked position Home Index Help Feedback Copyright © 1999 Hewlett-Packard Company...
Page 9 Using Your Tape Drive Choosing Tapes Home Index Help Inserting Tapes Removing Tapes Caring for Your Tape Drive Write-Protecting Tapes Caring for Your Tape Drive You do not need to perform any routine maintenance on the HP SureStore T20 or System Requirements HP Colorado tape drive.
Page 11 Using Your Tape Drive System Requirements Home Index Help Hardware Requirements Drive Specifications Hardware Requirements Performance Factors HP Colorado Tape Drives Customer Support HP SureStore Tape Drives Legal Information HP Colorado Tape Drive Requirements Related Documentation Printing This Guide Your computer must meet or exceed these requirements to install an HP Colorado tape drive: An IBM-compatible computer: Pentium class or higher for Windows 95/98 or Windows NT Workstation...
Page 12 An HTML browser is required to view the user guides. The install process checks your system for Netscape 3.0 or later or Internet Explorer 3.0 or later. If these are not found, you can install Internet Explorer, which requires approximately 44 MB of hard disk space, from the CD. HP SureStore T20 Tape Drive Requirements NOTE: See Chapter 1 in the HP SureStore T20 Installation Guide for hardware...
Page 14: Drive Specifications
Using Your Tape Drive System Requirements Home Index Help Hardware Requirements Drive Specifications Drive Specifications Performance Factors HP Colorado 5GB/8GB Customer Support HP Colorado 14GB Legal Information HP SureStore T20 Related Documentation Drive Specifications: HP Colorado 5GB/8GB Tape Printing This Guide Drive Backup Speed Data transfer rate: up to 648 KBps...
Page 15 Internal drive: +5 Vdc @ 0.7 A +12 Vdc @ 1.0 A Power Requirements External drive: Tape drive: +16 Vdc @ 1.3 A Power supply: 100-240 VAC, 50/60 Hz, 1.0 Specified Operating Minimum: 5 C (41 Temperature Internal drive maximum: 40 C (104 External drive maximum: 35...
Page 16 Internal drive: +5 Vdc @ 0.8 A +12 Vdc @ 1.3 A Power Requirements External drive: Tape drive: +16 Vdc @ 1.3 A Power supply: 100-240 VAC, 50/60 Hz, 1.0 Specified Operating Minimum: 5 C (41 Temperature Internal drive maximum: 40 C (104 External drive maximum: 40...
Page 17 Hard error rate: <1 in 10 bits read with Reed-Solomon ECC Mean time between failures (20% duty Reliability Specifications cycle): Internal: 250,000 hours predicted External: 200,000 hours predicted Internal drive: 5V±5%, 0,9A peak; 0.8A max steady state 12V ±10%, 2.5A peak; 1.3A max steady Power Requirements state External drive:...
Page 19 Using Your Tape Drive System Requirements Home Index Help Hardware Requirements Drive Specifications Performance Factors Performance Factors How well your new HP tape drive functions, particularly how fast it writes data Customer Support to tape, depends on a number of factors. Some of these factors are listed below. Legal Information Processor (CPU).
Page 21: Telephone Support
Using Your Tape Drive System Requirements Home Index Help Customer Support Telephone Support Telephone Support Fax Support Internet Services For technical support for HP Colorado Backup II, HP SureStore T20, and Addresses TapeWare backup software, contact HP Customer Support. Returning Your Tape Drive Where to Buy For information on upgrading to a new version of TapeWare, contact Yosemite...
Page 22 Austria (German) 0711 4201080 Belgium (Dutch) 02 626 88 06 Europe Belgium (French) 02 626 88 07 M-F, Denmark 3929 4099 8:30-18:00 Central Finland 0203 47 288 European Time France 01 43 62 34 34 Use these Germany 0180 52 58 143 Technical Support Ireland (English)
Page 23 (886) 2 27170055 Thailand (66) 2-661-4011 Yosemite Technologies Upgrade Support For questions about upgrading to a new version of TapeWare, contact Yosemite Technologies at: International 559-292-8888 M-F 8:00-17:00 USA PST North America 1-800-228-9236 Home Index Help Feedback Copyright © 1999 Hewlett-Packard Company...
Page 24: Fax Support
Asia/Pacific Returning Your Tape Drive Korea (02) 3270-0707 Where to Buy New Zealand (+61 3) 9272 4099 Legal Information Singapore (65) 274-2033 Related Documentation Taiwan (886) 2 25140276 Printing This Guide Home Index Help Feedback Copyright © 1999 Hewlett-Packard Company...
Page 25: Internet Services
Using Your Tape Drive System Requirements Home Index Help Customer Support Internet Services Telephone Support Fax Support Internet Services HP offers electronic services that give you a fast, interactive way to access Addresses information and help on setup, configuration, installation and operation of your Returning Your Tape Drive product.
Page 26 Download software, firmware and support documents and leave messages for technical support. Europe +31 495 546909 Australia (03) 9890 0276 Hitel: (02) 762-0228 Korea Access: Go HPK Chollian: (02) 220-2001 (886) 2 923 3233 Taiwan First Name: HP Last Name: BBS E-mail NOTE: E-mail support is only available in North...
Page 28 Seoul, Korea HP SureStore Technical Support North and South America 815 14th Street SW, Bldg. E Loveland, CO 80537 USA Hewlett-Packard Far East (Pte) Ltd. South East Asia Customer Support Centre Singapore Blk A #05-12 Alexandra Technopark 438A Alexandra Road...
Page 30 You will be given a return authorization number. Keep the return authorization (RA) number for future reference. Hewlett-Packard will ship you a replacement product. If your tape drive is still under warranty, a prelabeled box and prepaid return postage for your defective product are included with your new drive.
Page 31 You must prepay shipping charges (together with all duty and taxes) for products returned for service. Hewlett-Packard will pay for return of products to you, except for those shipped from another country. If the drive is repaired by an authorized dealer, you will need to negotiate the method and cost of returning the drive with the dealer.
Page 32 Where to Buy Telephone Support Fax Support Internet Services There are several ways to purchase Hewlett-Packard storage products and tapes. Addresses Options vary by geographic location, and not all storage products are available Returning Your Tape Drive through every Hewlett-Packard reseller.
Page 33 (1) 482 8500 Russia (095) 9286 885 Spain (1) 631 1600 Sweden (08) 444 2000 Switzerland 0484 80 11 11 Turkey (212) 22 45 925 0990 474747 European Headquarters (Geneva) (22) 780 8111 Home Index Help Feedback Copyright © 1999 Hewlett-Packard Company...
Page 34 Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications of this equipment not expressly approved by Hewlett-Packard, could result in violation of Part 15 of FCC rules. External drive only: To maintain compliance with FCC rules and regulations, use properly shielded cables with this device.
Page 35: Declaration Of Conformity
The product herewith complies with the requirements of the EMC Directive 89/336/EEC and carries the "CE" mark accordingly. July 1, 1998 Colin Swan, Operations Manager European contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE, Herrenberger Strabe 130, D-71034 Böblingen (FAX: +49-7031-143143). HP Colorado 5GB/8GB External:...
Page 36 November 18, 1998 Colin Swan, Operations Manager European contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE, Herrenberger Strabe 130, D-71034 Böblingen (FAX: +49-7031-143143). HP Colorado 14GB External:...
Page 37 November 18, 1998 Colin Swan, Operations Manager European contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE, Herrenberger Strabe 130, D-71034 Böblingen (FAX: +49-7031-143143). HP SureStore T20 (all models):...
Page 38: Notice For Canada
815 SW 14th Street, Bldg. E Loveland, Colorado 80537 July 1, 1998 Colin Swan, Operations Manager Canadian Standards Association Information Statement INSTRUCTION TO USER: Warning: This component is only considered to be approved when installed in CSA certified equipment evaluated to the standards C22.2 No. 220-M1986 or C22.2 No. 950-M89.
Page 39 Notice Europe: This drive shall be installed only with an EN60950 (IEC950) approved Power supply. USA/Canada: This drive is for use only with IBM compatible UL® listed personal computers. Home Index Help Feedback Copyright © 1999 Hewlett-Packard Company...
Page 40 Using Your Tape Drive System Requirements Home Index Help Customer Support Software License Agreement Legal Information Statements ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP Software License Agreement SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE Limited Warranty Statement SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE Media Warranty Statement TERMS.
Page 41 You have only those rights provided for such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. Home Index Help Feedback Copyright © 1999 Hewlett-Packard Company...
Page 42 Using Your Tape Drive System Requirements Home Index Help Customer Support Limited Warranty Statement Legal Information HP Colorado Tape Drive Statements HP SureStore T20 Tape Drive Software License Agreement DURATION OF LIMITED WARRANTY Limited Warranty Statement Media Warranty Statement Hardware - 2 year Software - 90 days Related Documentation HP warrants to you, the end-user customer, that HP hardware, accessories...
Page 43 entitled to a refund of the purchase price upon prompt return of the product. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the...
Page 45 Customer Support Media Warranty Statement Legal Information Statements Hewlett-Packard ("HP") warrants to you, the end user customer that this media Software License Agreement product is free from defects in materials and workmanship for a period of five Limited Warranty Statement years from the time of purchase.
Page 46 Using Your Tape Drive System Requirements Home Index Help Customer Support Related Documentation Legal Information Prerequisites Other documents you can read are: HP SureStore Installation Guide Related Documentation HP Colorado Backup II User's Guide Printing This Guide HP Colorado Troubleshooting Guide TapeWare User's Guide HP SureStore Installation Guide The installation guide provides information on:...
Page 47 installation program may start automatically. If it does not: Select Start > Run. Type D:/SETUP (where D is your CD-ROM drive), and click OK. Select a language, and click Next. The installation menu appears. Click View User Documentation. Select the name of the document you want to view, and click Next. A prompt may instruct you to install the software required to view the guide if it does not exist on your system.
Page 49 If you have not, follow the instructions on the Installation Poster that came with the drive. Legal Information NOTE: A PDF (Portable Document Format) file of the Installation Poster is on Related Documentation the backup CD. Printing This Guide Home Index Help Feedback Copyright © 1999 Hewlett-Packard Company...
Page 50 In Adobe Acrobat Reader, select File > Print to print the guide (approximately 60 pages). NOTE: If you are using Adobe Acrobat 4.0, click Fit to page in the print dialog box. Home Index Help Feedback Copyright © 1999 Hewlett-Packard Company...
Page 51 Using Your Tape Drive System Requirements Home Index Help Customer Support Index Legal Information [A] [B] [C] [D] [E] [F] [H] [I] [K] [L] [M] [N] [O] [P] [R] [S] [T] [U] [V] [W] X Y Z Related Documentation Printing This Guide acclimatizing tapes addresses America Online services...
Page 52 Canadian statements caring for your tape drive caring for tapes cartridges choosing differences erasing HP Colorado HP SureStore inserting mini removing certifications 5GB/8GB 14GB choosing tapes CompuServe services customer support addresses internet telephone contents of the box -- see the installation guide Top of Page...
Page 53 data cartridges data security of tapes Declaration of Conformity 5GB/8GB external drive 5GB/8GB internal drive 14GB internal drive 14GB external drive T20 drives dimensions, T20 drive specifications: 5GB/8GB, 14GB, backup speed: 5GB/8GB, 14GB, certifications: 5GB/8GB, 14GB, interface: 5GB/8GB, 14GB, physical specifications: LED specifications: power requirements: 5GB/8GB, 14GB, reliability specifications: 5GB/8GB, 14GB,...
Page 54 equipment supplied with drive -- see the installation guide erasing tapes Europe support numbers telephone Express Exchange Top of Page fax support Asia/Pacific FCC statement file transfer protocol formats, tape Top of Page handling tapes hard drive hardware requirements HP Colorado HP SureStore help HP Colorado...
Page 55 IDE interface type inserting a tape interface 5GB/8GB 14GB internet site http://www.hp.com/support/storage HP Japan: http://www.jpn.hp.com HP Korea: http://www.hp.co.kr online troubleshooting tree: http://www.hp.com/isgsupport/travantree.html internet support America Online bulletin board site CompuServe e-mail file transfer protocol World Wide Web installing your tape drive -- see the installation guide Top of Page Korean statement Top of Page...
Page 56 maintenance, tape drive media monitor memory mini cartridges minimum system requirements Top of Page North America support numbers telephone Top of Page online services http://www.hp.com/support/storage HP Japan: http://www.jpn.hp.com HP Korea: http://www.hp.co.kr online troubleshooting tree: http://www.hp.com/isgsupport/travantree.html operating limits ordering tapes Top of Page parts supplied with drive -- see the installation guide part numbers performance factors...
Page 57 Europe North America physical specifications power requirements 5GB/8GB 14GB PDF of user's guide prerequisites printing this guide processor speed purchasing tapes Top of Page read/write head regulatory information reliability specifications 5GB/8GB 14GB removing a tape requirements, system returning a drive for service Top of Page...
Page 58 security of data on tapes service agreement size of drive software license agreement speed, backup 5GB/8GB 14GB specifications standard mini cartridges statements and declaration of conformity storing tapes support telephone numbers SureStore Express Exchange system requirements HP Colorado HP SureStore Top of Page tape cartridges tape drive...
Page 59 14GB tapes caring acclimatizing causes for data loss choosing format: 5GB/8GB, 14GB, inserting operating conditions: 5GB/8GB, 14GB, ordering removing storing write-protecting TapeWare upgrade support technical information telephone support Asia/Pacific Europe North America temperature limits 5GB/8GB 14GB testing your drive -- -see the installation guide transfer rate 5GB/8GB 14GB...
Page 60 http://www.hp.com/support/storage HP Japan: http://www.jpn.hp.com HP Korea: http://www.hp.co.kr online troubleshooting tree: http://www.hp.com/isgsupport/travantree.html U.S. support numbers using the online documentation Top of Page VCCI statement vibration limits voltage requirements Top of Page warranty weight (T20) World Wide Web services http://www.hp.com/support/storage HP Japan: http://www.jpn.hp.com HP Korea: http://www.hp.co.kr...
Page 62: Locating Information
Using Your Tape Drive System Requirements Home Index Help Customer Support How to Use the Online Documentation Legal Information Related Documentation This page will help you understand how to use the online documentation and get the information you need quickly and efficiently. This page contains information Printing This Guide on the following: Locating Information...
Page 63: Printing Documents
Index: An alphabetical listing of topics in the User's Guide. Help: Explains how to navigate within the User's Guide. Printing Documents You can print any document in this guide by selecting the Print command in your Web browser. Home Index Help Feedback Copyright © 1999 Hewlett-Packard Company...

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HP C4405A - Colorado 14GB Tape Drive User Manual

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