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10. Troubleshooting
When documents cannot be stored in the Document Server
Message
"Cannot store data of this
size."
"Document Server is not
available to use. Cannot
store."
"Exceeded max. capacity of
Document Server. Cannot
store."
"Exceeded max. number of
files of Document Server.
Cannot store."
"Exceeded max. number of
files. (Auto)"
"Exceeded max. number of
pages of Document Server.
Cannot store."
"Exceeded max. number of
pages. (Auto)"
172
Cause
The paper size exceeded
the capacity of the
Document Server.
You cannot use the
Document Server function.
The hard disk became full
after a file was stored.
The maximum file capacity
of the Document Server was
exceeded.
While you were using the
error job store function to
store Normal Print jobs as
Hold Print files, the maximum
file capacity for file storage
or Hold Print file
management (automatic)
was exceeded.
The maximum page
capacity of the Document
Server was exceeded.
While you were using the
error job store function to
store Normal Print jobs as
Hold Print files, the maximum
page capacity was
exceeded.
Solution
Reduce the paper size of the file that
you want to send to a size that the
Document Server can store. Custom
size files can be sent but not stored
afterward.
For details about using Document
Server function, contact your
administrator.
For details about how to set
permissions, see Security Guide.
Delete some of the files stored in the
Document Server or reduce the size
that you want to send.
Delete some of the files stored in the
Document Server.
Delete Hold Print files (automatic) or
unneeded files stored on the machine.
Delete some of the files stored in the
Document Server or reduce the number
of pages that you want to send.
Delete unneeded files stored on the
machine.
Reduce the number of pages to print.
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