Troubleshooting
Uneven print density
Action
Replace the imaging unit, and then resend the print job.
Is the print density uneven?
Vertical voids appear on prints
Action
Step 1
a
Make sure your software program is using a correct fill pattern.
b
Resend the print job.
Do vertical voids appear on prints?
Step 2
a
From the printer control panel, set the paper type and weight
in the Paper menu to match the paper loaded in the tray.
b
Resend the print job.
Do vertical voids appear on prints?
Step 3
Check if you are using a recommended type of paper.
a
Load the indicated tray or feeder with a recommended type of
paper.
b
Resend the print job.
Do vertical voids appear on prints?
Yes
No
Contact
technical
The problem is
support.
solved.
Yes
No
Go to step 2.
The problem is
solved.
Go to step 3.
The problem is
solved.
Go to step 4.
The problem is
solved.
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