Printer Display Is Blank; Hardware And Internal Option Problems - Dell S5830DN User Manual

Troubleshooting
Action
Step 8
Turn off the printer, wait for about 10 seconds, and then turn it back
on.
Is the printer responding?

Printer display is blank

Action
Step 1
Press the Sleep button on the printer control panel.
Does Ready appear on the printer display?
Step 2
Turn off the printer, then wait for about 10 seconds, and then turn
the printer back on.
Do Please wait and Ready appear on the printer display?

Hardware and internal option problems

2100-sheet tray problems
Action
Step 1
a
Pull out the tray, and then do one or more of the following:
•
Make sure paper lies flat in the tray.
•
Check for paper jams or misfeeds.
•
Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
•
Check if the paper guides are aligned against the edges of
the paper.
•
Make sure the paper is below the maximum paper fill
indicator.
•
Check if you are printing on a recommended paper size and
type.
•
Check if the paper or specialty media meets specifications
and is not damaged.
b
Insert the tray properly.
Note: Press the paper stack down while inserting the tray.
Does the tray operate properly?
Yes No
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
The problem is Turn off the printer,
solved. and then contact
technical
Yes No
The problem is Go to step 2.
solved.
189
technical
support.