Aastra 9480i CT User Manual page 210

Troubleshooting Solutions
Why does my phone display "Bad Encrypted Config"?
The IP phone displays "Bad Encrypted Config" because encrypted configuration files are enabled but the decryption
process has failed.
Report this error to your System Administrator.
How do I restart the IP phone?
IP Phone UI
Options Options
1. Press the button on the phone to enter the Options List.
2. Select Restart Phone.
3. When the prompt, "Are you sure you wish to restart the phone?" appears, press the Restart softkey. If you do not wish
to restart your phone, press Cancel.
Note:
Your phone is out of service temporarily during the restart and downloading process.
Aastra Web UI
1. Click Operation->Reset.
2. Click Restart
.
3. Click OK at the confirmation prompt.
How do I lock my phone?
You can lock your phone to prevent the phone from being used or configured. You can lock the phone using any of the
following:
• At the path Options->Phone Lock on the IP Phone UI.
• At the path Operations->Phone Lock on the Aastra Web UI.
• At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see
"Phone Lock Key" on page
202
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41-001381-00 REV01 – 06.2013