Handling Calls; Placing A Call On Hold - Aastra 9480i CT User Manual

Handling Calls

When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on hold, transfer a
call, or conference.

Placing a Call on Hold

You can place an active call on hold by pressing the Hold
retrieve the call.
IP Phone UI
To place a call on hold
1. Connect to the call (if not already connected).
Hold Hold
2. Press the Hold
The line/call appearance light begins to flash slowly and after a short time the phone beeps softly to remind you that
you still have a call on hold. The screen displays "Call Held" with the line number the call is held at the phone.
Note:
If you are connected to another call, the phone does not beep to remind you that you still have a call on hold.
When on Hold
To let your caller know that they are still on hold, music plays softly (if this has been set up for your system). The call/line
appearance light for the line you are on remains solid to indicate that you are still connected.
Automatic Hold
When juggling between calls, you do not have to press the hold button to go from one call to the next. The phone auto-
matically puts your current call on hold as soon as you press a new line/call appearance button. If you have more than
one call on hold, you can reconnect to a held call by pressing the line/call appearance button where that call is being
Goodbye
held. Press to disconnect the call.
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key.
L1
Tue May 17 10:19am
L1 Hold
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Keri March
Hold Hold
key. When you place a call on hold, only your phone can
John Smith
Tue May 17 10:19am 00:27
L1 Connected
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Keri March
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