Trouble Shooting - Sears 721.37060700 Manual

7.

TROUBLE SHOOTING

Review this chart to find do-it-yourself solutions for minor performance problems.
Any service or repair needed, other than as described in this Use & Care Guide,should be performed through your
local Sears Parts & Repair Center
WARNING
Electrical shock and personal injury hazard.
Always unplug power cord from electrical outlet before performing any service on vacuum cleaner.
Failure to do so could result in electrical shock or personalinjury from vacuum cleaner suddenly
starting.
PROBLEM
Vacuum cleaner will
not run
Agitator does
not turn
Agitator "ON/OFF"
LED Flashing
Dust escapes the
dust bin
Poor dirt pickup
Cleaner picks up
moveable rugs or
is hard to push
Brush on
Pet Handi Mate
®
will not run when
attached
Vacuum has
unusual odor
TROUBLESHOOTING
POSSIBLE CAUSE
• Unplugged at wall outlet
• Switch off
• Thermal overload
protection activated
• Switch is off (unit is in
bare floor mode)
• Cleaner is in upright
position (safety feature)
• Overload protector
activated (brush
is jammed)
• Belt broken
• Obstruction in agitator
• Dust bin improperly
installed
• Dust bin lid not fully
closed
• Dust bin bottom is
not latched
• Full or clogged dust bin
• Dust bin improperly
installed
• Wand not installed
properly
• Clogged hose or
nozzle
• Belt broken/not
installed properly
• Thermal protector
activated
• Agitator overload
protector activated
• Hole in hose
• Worn agitator
• Wrong nozzle height
setting
• Use lower power level
(on light-weight
moveable rugs)
• Dirty brush or
brush roll
• Obstruction in turbine
air path
• Low suction from
vacuum cleaner
• New machine, needs
break-in time.
- 17 -
MODEL 721.37060700
POSSIBLE SOLUTION
• Make sure cord is plugged into a
functioning outlet
• Turn power switch ON
• Allow the vacuum cleaner to
cool down. See page 14
• Press the Carpet/Bare Floor
button
• Press handle release pedal
and tilt unit back
• Unplug the vacuum cleaner
and check the agitator for
obstructions. Press reset
button
• Replace belt. See page 19
• Turn off and unplug vacuum
cleaner, then check the
agitator for obstructions
• Make sure all dust bin components
and filters are installed correctly
• Check dust bin lid
• Make sure dust bin bottom
is closed and latched
• Empty dust bin and clean filters
• Make sure all dust bin components
and filters are installed correctly
• Make sure the wand is
installed correctly
• Check for clogs. See
page 20
• Check belt, and replace if
needed. See page 19
• Allow the vacuum cleaner to
cool down. See page 14
• Unplug the vacuum cleaner
and check the agitator for
obstructions. Press the reset
button
• Inspect hose carefully.
Replace if needed
• Contact service
• Adjust nozzle height
• Reduce the power level
• Clean the inside of the
Pet Handi Mate . See page 18
®
• Clean the inside of the
Pet Handi Mate . See page 18
®
• Check for clogs. See page 20
Check for dirty filters on
vacuum cleaner. See pages
15–17
• Vacuum needs run time
possibly as long as 3 hours.