Example
To re-enter ACD DN 1 without using
Priority (press
£ ‚ £
ACD DN 1):
Agent logout
/
Make Busy
Call Center Agent/Supervisor Features
to correct
Dial
ACD DN 1
ACD DN 2
ACD DN 4
Note: This feature is not available on the
Meridian SL-100.
Press the
the headset. The LED indicator lights
continuously.
Note: If you press the Make Busy Key while
on an ACD call, you will be logged out
automatically when the call is finished.
your Agent ID
£
£ ‚ £
ACD DN 3
£
ACD DN 5
£
Key and disconnect
Make Busy
Supervisor ID
£
ACD DN 1
£
£
£
£.
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