IBM System x3650 Type 7979 Problem Determination And Service Manual page 77

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7979 and 1914 server," on page 79 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
089-xxx-00n Failed microprocessor test.
Note: n = APIC ID for failing
microprocessor
v 0, 1, 2, 3 = microprocessor 1
v 4, 5,6, 7 = microprocessor 2
Odd APIC numbers are hyperthreads.
166-051-000 System Management: Failed.
Unable to communicate with Remote
Supervisor Adapter II SlimLine.
166-060-000 System Management: Failed.
Unable to communicate with Remote
Supervisor Adapter II SlimLine.
Action
1. Make sure that the BIOS code is at the latest
level.
2. (Trained service technician only) Reseat the
microprocessor.
3. (Trained service technician only) Replace the
microprocessor.
1. Update the firmware (BIOS, service processor,
diagnostics) to the latest levels.
2. Run the diagnostic test again.
3. Correct other error conditions (including failed
systems-management tests and items that are
logged in Remote Supervisor Adapter II SlimLine
system event/error log) and run the test again.
4. Disconnect all power cords and external cables
from the server, wait 30 seconds, reconnect the
power cords and cables, and run the test again.
5. Reseat the Remote Supervisor Adapter II
SlimLine.
6. Replace the Remote Supervisor Adapter II
SlimLine.
1. Update the firmware (BIOS, service processor,
diagnostics) to the latest levels.
2. Run the diagnostic test again.
3. Correct other error conditions (including failed
systems-management tests and items that are
logged in Remote Supervisor Adapter II SlimLine
system event/error log) and run the test again.
4. Disconnect all power cords and external cables
from the server, wait 30 seconds, reconnect the
power cords and cables, and run the test again.
5. Reseat the Remote Supervisor Adapter II
SlimLine.
6. Replace the Remote Supervisor Adapter II
SlimLine.
59
Chapter 2. Diagnostics