IBM System x3650 Type 7979 Problem Determination And Service Manual page 50

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7979 and 1914 server," on page 79 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
1805 PCI option ROM checksum error.
1810 PCI error.
1962 A hard disk drive does not contain a valid
boot sector.
8603 Pointing-device error.
32
IBM System x3650 Type 7979 and 1914: Problem Determination and Service Guide
Action
1. Remove the failing adapter.
2. Reseat each adapter (all PCI slots).
3. Reseat the riser card.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Each adapter
b. Riser card
c. (Trained service technician only) System
board
1. Reseat all adapters.
2. Reseat the riser card.
3. Remove both adapters from the riser card.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Riser card
b. (Trained service technician only) System
board
1. Make sure that a startable operating system is
installed.
2. Run the hard disk drive diagnostic tests.
3. Reseat the following components:
a. Hard disk drive
b. Hard disk drive backplane cable
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Cable from hard disk drive backplane to
system board
b. Hard disk drive
c. Hard disk drive backplane
d. (Trained service technician only) System
board
1. Reseat the pointing device.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Pointing device
b. (Trained service technician only) System
board