IBM System x3650 Type 7979 Problem Determination And Service Manual page 76

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 7979 and 1914 server," on page 79 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
020-xxx-000 Failed PCI Interface test.
030-xxx-099 Failed internal SCSI interface test.
035-285-001 Adapter Communication Error.
035-286-001 Adapter CPU Test Error.
035-287-001 Adapter Local RAM Test Error.
035-288-001 Adapter NVSRAM Test Error.
035-289-001 Adapter Cache Test Error.
035-292-001 Adapter Parameter Set Error.
035-230-001 Battery Low.
035-231-001 Abnormal Battery Temperature.
035-231-001 Battery Status Unknown.
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IBM System x3650 Type 7979 and 1914: Problem Determination and Service Guide
Action
1. Reseat the riser-card assembly and the adapters
in the low-profile PCI slots.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Riser-card assembly
b. (Trained service technician only) System
board
(Trained service technician only) Replace the system
board.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
Replace the battery module on the ServeRAID SAS
controller.
Replace the battery module on the ServeRAID SAS
controller.
Replace the battery module on the ServeRAID SAS
controller.