Transferring A Call; Conference Calls; Setting Up A Conference Call; Dropping A Person From A Conference Call - Avaya one-X 9640 Quick Reference

Putting a Call on Hold
1. Press Phone to view the main Phone screen, if necessary.
2. Select the line you want to put on hold.
3. Press Hold.
4. Press Resume to retrieve the call.

Transferring a Call

1. From the Phone screen, select the line you want to transfer.
2. Press Transfer.
3. Dial the telephone number,
the Call Log list.
4. Press Complete to transfer the call.

Conference Calls

Setting up a conference call

1. From the Phone screen, select your active call.
2. Press Conf.
3. Dial the telephone number,
the Call Log list.
4. Press Join to add the person to the existing call.
Adding a person on hold to a conference call
1. From the Phone screen, select your active call.
2. Press Conf.
3. Select the call on hold that you want to add to the conference.
4. Press Resume to take the call off hold.
5. Press Join to add the person to the conference call.

Dropping a person from a conference call

1. From the Phone screen, select your active call.
2. Press More then Details.
3. Select the person you want to drop.
4. Press Drop.
Features
For more information about what features and options are available for your extension, contact your
system administrator.

Accessing the Features menu

1. From the Phone screen, scroll right to access the Features menu.

Send all Calls

1. Press Forward to access the main Forwarding menu.
2. Select SendAllCalls.
3. Press Select or OK to turn Send All Calls on or off.
Contacts
You can save up to 250 names and telephone numbers.

Calling a person from the Contacts list

1. Press Contacts.
2. Select the person or number you want to call.
3. Press Call or OK.

Adding a new contact

1. Press Contacts.
2. Press New.
3. Enter the name using the dialpad.
a. Press the number key that corresponds to the letter or number you want to enter until
b. Pause before entering the next character if the characters are on the same key.
c. Enter remaining letters or numbers.
d. Press Bksp to delete the last character.
the letter or number is displayed.
or call the person from the Contacts list, or call the person from
or call the person from the Contacts list, or call the person from