Avaya 9640G User Manual
Avaya one-x deskphone sip user guide
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Also See for 9640G:
- User manual (82 pages) ,
- Installation manual (99 pages) ,
- Installation and maintenance manual (92 pages)
Related Manuals for Avaya 9640G
Summary of Contents for Avaya 9640G
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Page 1: User Guide
Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide 16-602403 Issue 1 December 2007... -
Page 2: Table Of Contents
Making a call using edit dialing...19 Calling a person from the Contacts list...19 Calling a person from the call log...19 Muting a Call...19 Putting a Call on Hold...20 Transferring a Call...20 2 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide Contents... - Page 3 Forwarding Calls...20 Send all Calls...20 Call Forwarding...20 Turning off call forwarding...21 Conference Calls...21 Setting up a conference call...21 Adding a person on hold to a conference call...21 Putting a conference call on hold...21 Bridged Calls...21 Answering a call on a bridged line...21 Joining a call on a bridged line...22 Making an outgoing call on a bridged line...22 Contacts...22...
- Page 4 Contents About Logging In to and Out of Your Telephone...31 Logging in to your telephone extension...31 Logging out of your telephone extension...31 Index...33 4 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide...
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Page 5: Notices
Note: Using a cell, mobile, or GSM phone, or a two-way radio in close proximity to an Avaya IP telephone might cause interference. For full legal page information, please see the complete document, Avaya Legal Page for Hardware Documentation, Document number 03-600759. - Page 6 6 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide...
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Page 7: Introduction To The 9640/9640G Sip Ip Telephone
The 9640/9640G SIP IP Telephone provides this information in color. The "G" designation in 9640G means this telephone model has a built-in Gigabit Ethernet adapter which speeds data transmission. A telephone with the "G" designation is otherwise identical to its 9640 counterpart in terms of features and functionality. -
Page 8: Scrolling And Navigation
The OK button is a shortcut for the default action. For example, when you select an entry in your Contacts list, pressing OK places a call to that person. 8 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide Description An illuminated red light in the upper-right corner of your phone indicates you have voicemail messages waiting. -
Page 9: About Icons
Presence icons appear when you set up the person whose presence you want to track as a contact and enter a handle (a phone number or URI) for that person. Introduction to the 9640/9640G SIP IP Telephone Description Setting up favorites... -
Page 10: Telephone Stand
Web-based applications, get information about your phone and network settings, and log out. When you press the Avaya Menu button, you see the following menus, depending on how your administrator has set up your system and on the applications available to you: •... -
Page 11: Setting The Phone Screen On Calling
Setting the Phone Screen on calling Set Phone Screen on Calling to Yes to automatically display the Phone screen when you place a call. 1. Press Avaya Menu. 2. Select Options & Settings... 3. Press Select or OK. 4. Select Call Settings. -
Page 12: Configuring Call Timers
4. Select Call Settings. 5. Press Select or OK. 6. Select Default Audio Path. 7. Press Change or OK or use the Right/Left arrows to change the setting. 8. Press Save. 12 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide... -
Page 13: Personalizing Button Labels
10. Edit the label using up to 13 characters. Note: Press More then Clear to clear all text fields and start over. 11. Press Save or OK. Note: You may revert back to the default button labels by selecting Avaya Menu Options & Settings Labels. numbers. >... -
Page 14: Adjusting The Brightness Of The Display
8. Press Save. Turning error tones on or off Your telephone beeps if you make a mistake or take an action that is not allowed. If you do not want to hear error beeps, set your error tone to Off. -
Page 15: Changing The Background Logo
Changing the background logo If your system administrator has set up an alternate background choice, you can change the logo your screen displays. 1. Press Avaya Menu. 2. Select Options & Settings... 3. Press Select or OK. 4. Select Screen and Sound Options... -
Page 16: Turning Automatic Gain Control On Or Off
3. Press Select or OK. 4. Scroll to Assign Speed Dial Entries... Note: If your telephone does not display the Assign Speed Dial option, your administrator has not made this feature available. 16 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide... -
Page 17: Setting Up Favorites
To add a favorite feature, select an assignment line and press the Features softkey. 7. Scroll to the contact/feature you want and press Select or OK. 8. If you are assigning a favorite contact, select the telephone number you want to use to call this favorite person. 9. Press Save. -
Page 18: Sending An Incoming Call Directly To Voicemail
2. If you are working with a redial list, scroll to the number you want to call and press Call or OK. Note: Your system administrator can disable Redial functionality. 18 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide for information. Use the Phone screen to view and manage calls. for information on redial settings. Making... -
Page 19: Speed Dialing A Person
Speed dialing a person On the Phone screen, press and briefly hold the dialpad key assigned to the person you want to call. Note: To assign speed dial numbers to up to 10 contacts, see Autodialing a pre-assigned number Your system administrator may set up frequently called numbers such as Information Technology or the Help Desk as Autodial numbers, so you can dial them with one touch. -
Page 20: Putting A Call On Hold
3. Enter the number to which you want to forward your calls. Note: After you enter the forwarding number, you hear a confirmation tone. 20 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide timers. appears on the top line of your display screen. You... -
Page 21: Turning Off Call Forwarding
You can also make outgoing calls on a bridged line when it is not in use. Conference Calls... -
Page 22: Answering A Call On A Bridged Line
8. If more than one contact is found, scroll through the search results using the up or down arrow. 9. Press the Call softkey to call the person or press the +Contact softkey to edit contact information. 22 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide... -
Page 23: Viewing Contacts Details
Adding a new contact You can add up to six numbers for a contact. Selecting "handle" as a type allows you to track the contact's telephone presence, for example, not logged in, logged in, in use, or sending all calls to another number. -
Page 24: Deleting A Contact
Clearing all entries from a call log might or might not delete all of the entries in every log. For example, if you are viewing the Outgoing Calls list, only outgoing calls are deleted 24 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide >... -
Page 25: Turning Off Call Logging
Press the Message button to connect directly to your voicemail system. The lighted Message button and a red light on the upper right-hand corner of your telephone indicate when you have messages waiting. Your messages are an administered function. Contact your system administrator with any questions. -
Page 26: Monitoring Other Extensions At A Glance
2. If necessary, scroll down to Auto Callback and press OK or just press the corresponding line button. 3. When you hang up the callback call, the feature deactivates automatically. 26 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide icon next to a displays next to the word... -
Page 27: Call Forwarding When Your Line Is Busy Or You Don't Answer
The Call Forward Busy/No Answer feature allows you to set a number to which your calls will be forwarded when your line is busy or when you don't answer a call. already on. You must enter the telephone number where the calls will be forwarded each time you use this feature. -
Page 28: Unparking A Call
Use the One Touch Recording (OTR) feature to record a malicious call on your voice mail system. This feature is available only if your administrator has set up the feature on your telephone. 28 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide... -
Page 29: Making A Priority Call
Other parties on the call cannot hear the page, and the person who makes the page cannot hear anyone on the call. If the paged user has a display telephone, the paged user can see your caller ID. For example, users A and B are on a call. You have an urgent message for user A and make a whisper page. -
Page 30: Browser
The items available through the Web browser vary depending upon how your telephone is administered. Contact your system administrator with any questions. Access the browser through the Avaya Menu. If you don't see the Browser option on the Avaya Menu, no Web applications are available for your phone. -
Page 31: About Logging In To And Out Of Your Telephone
End of list; scroll up to see choices. Beginning of list; scroll down to see choices. Click to dial link. Scroll to this icon and press OK to dial the telephone number with which it is associated. Web site link. Scroll to this icon and press OK to access the URI/URL it represents. -
Page 32: Logging Out Of Your Telephone Extension
4. Press Log Out to confirm. Note: Your contacts, speed dial settings, favorites, and Autodial numbers are saved during logout and are available the next time you log in to your extension. 32 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide... -
Page 33: Index
AGC...16 application integration...15 Applications Contacts...22 Audio path on-hook...12 Autodialing setting up...26 Autodialing calling a person...19 automatic call back...26 Avaya Menu about...10 button click sounds...14 error tones...14 Background logo...15 Background skin...15 Bridged Calls about...21 answering...22 joining...22 Browser icons about...30 Browser about...30... - Page 34 Login as a guest user...31 Logo...15 Malicious call tracing...28 Messages retrieving...25 Monitoring other extensions...26 Muting Calls...19 34 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide navigating...30 Navigation Arrows right & up & On-hook Options & Settings about...10 call logging...25 changing...
- Page 35 Speaker...16 Speed Dialing setting up...16 Speed dialing calling a person...19 Telephone display icons about...9 Telephone Stand about...10 Time format...16 Tracing calls...28 Tracing calls...28 Transfer...20 Unparking calls...28 Visual Alerts configuring...12 Voicemail logging in...25 page...30 Whisper page...29 Issue 1 December 2007 Index...
- Page 36 Index 36 Avaya one-X™ Deskphone SIP for 9640/9640G IP Telephone User Guide...