Avaya one-X 9640 Quick Reference

Scrolling and navigation

A navigation icon appears in the phone display to indicate that you can scroll to more options or
information. Use the up and down navigation arrows to scroll up or down through lists. When only
one up or down navigation arrow shows, it indicates you are at the top or bottom of the list and can
only move in the direction indicated by that arrow. Use the right and left navigation arrows to go to
other screens when the paging icon (left- and right-facing arrows) displays on the Title Line or to
move the cursor right or left when entering text.
When you scroll to a line on the display, that line is selected. For color phones, the selected line is
highlighted in yellow with black letters. The softkey labels will change according to the options
available for the selected line. The OK button is a shortcut for the default action. For example, when
you select an entry in your contacts list, pressing the OK button places a call to that person.
You can also select a line or feature without scrolling by pressing the corresponding line button.

Avaya Menu

You can use the Avaya Menu to adjust and customize options and settings for your telephone,
access additional Web-based applications, get information about your phone and network settings,
and log out. When you press the Avaya Menu button, you see the following menus, depending on
how your administrator has set up your system and on the applications available to you:
Sample Menu 1
> Options & Settings > Your 1st Web
Application
> Browser
> Phone Settings
> Network Information
> Log Out
> Guest Login
> About Avaya one-X
> Log Out
> My Pictures
> About Avaya one-X
> My Pictures
Options & Settings or Phone Settings, if your menu is customized,lets you change your call settings,
personalize button labels, adjust brightness and contrast, select your ringing pattern, and more.
The Browser menu contains additional web-based applications. (If no web applications are
available for your phone, the Browser menu is not shown.)
Network Information shows a summary of network-related parameters for your phone.
About Avaya one-X provides the release number of your telephone software.
Guest Login lets you log in to a phone to which you are not normally assigned, to access your own
contacts and features.
Log Out lets you sign off the phone, to protect your settings or to allow another user to log in. Log
out does not display unless your phone (and any associated button module) is in an idle state.
My Pictures lets you use pictures from a USB device as your telephone screensaver.
Answering and making a call

Answering a call

Answer an incoming call in one of the following ways:
• If you are not on another call, lift the handset or press the line button next to the incoming call,
press Speaker to answer using the speakerphone, or press Headset to answer using the
headset.
• If you are on another call and the telephone does not automatically display the incoming call,
from the Phone screen scroll to the line with the incoming call and press Answer or OK. If
you are on another call and the telephone does automatically display the incoming call, you
can press Ans Hold to automatically put the first call on Hold when you answer the new call.
Sample Menu 2 Sample Menu 3
> Call Settings
> Application Settings
> Screen & Sound
> Advanced Options
> Network Information
> My Pictures
Alternately, you can press Ans Drop to automatically drop the first call when you answer the
new call.
Making a call
1. .Lift the handset, or press Speaker or Headset (if applicable) or a line button for an available
line.
2. Dial the number you want to call.

Using voice dialing

1. Press Contacts.
If Voice dialing is enabled, a Voice softkey displays.
2. If no tone is generated or if no green bar appears next to the Voice softkey, press Voice again
to restart voice dialing.
3. Within a few seconds or as soon as you hear the tone, say the name of the person you want to
call.
4. When one or more contacts display, press the appropriate softkey.

Making a call using edit dialing

Edit dialing works just like making a call on your cell phone - just start entering the number without
hearing a dial tone. Using the Bksp softkey, you can backspace to "edit" the number before actually
dialing it.
Putting a call on hold
1. Press Phone to view the main Phone screen, if necessary.
2. If you are not active on the line you want to put on hold, select that line.
3. Press Hold.
4. Press Resume or the line button of the held call to retrieve the call.
Transferring a call
1. From the Phone screen, select the line you want to transfer.
2. Press Transfer or OK.
3. Dial the telephone number, or call the person from the Contacts list, or call the person from
the Call Log list.
4. If unattended transfers have been administered, you can hang up now if you do not want to
announce the call. Otherwise, press Complete or OK

Conference calls

Setting up a conference call

1. From the Phone screen, select your active call.
2. Press Conf.
3. Dial the telephone number, or call the person from the Contacts list, or call the person from
the Call Log list.
4. When the person answers, press Join or OK to add the person to the existing call.
5. Press Add and repeat these steps to add another person to the conference call.
6. Press Drop at any time to drop the last person added to the conference call.
Adding a person on hold to a conference call
1. From the Phone screen, select your active call.
2. Press Conf, or Add if you are already in a conference.
3. Select the call on hold that you want to add to the conference.
4. Press Resume to take the call off hold.
5. Press Join to add the person to the conference call.

Dropping a person from a conference call

1. From the Phone screen, select your active call.
2. Press More then Details.