T
G
ROUBLESHOOTING
UIDELINES
Telephone Line Connection Problems
Telephone Line
Connection
Problems
34
I
G
NSTALLATION
UIDE
•
Check the telephone line cord-to-base connections, and all telephone
connections.
•
Check the telephone line cord.
•
If you are using a pass-through (Telset) connection, check that the telephone
handset is seated properly in its cradle. Also, check the line using another
telephone base unit. If the other telephone works, have the defective
telephone repaired or replaced.
•
If you are using a direct (Telco) connection, check the Telco cord by plugging
it into a working telephone and listening for a dial tone. If this test does not
work, replace the Telco cord.
•
If it is determined that the telephone line is not working, contact your local
telephone company to check the status of the line.
•
If the problem persists, contact your local VeriFone representative for
assistance.