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VeriFone Vx820 Duet
Quick Set-Up Guide

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Summary of Contents for VeriFone Vx820 Duet

  • Page 1 VeriFone Vx820 Duet Quick Set-Up Guide...
  • Page 2 Simply follow the instructions and begin accepting card transactions today. What’s in the box? • VeriFone Vx820 Duet base and pin pad • Thermal Paper Roll • Telephone Cord and/or Ethernet Cable • Two-piece AC Power Supply...
  • Page 3: What Else Will You Need

    What else will you need? If connecting through Cable: • Router • Modem • Ethernet Cable • Coaxial Cable If connecting through DSL: • Router • Modem • Ethernet Cable (2) If connecting through Dial-up: • Splitter (optional) Note: To prevent damage to the FD Terminals and connected devices, we strongly recommend using a surge protector or UPS (Uninterruptible Power Supply) with a battery backup and phone/fax protection.
  • Page 4: Port Connections

    Getting to know the Vx820 Duet Port connections The pictures show a Vx820 Duet terminal. Phone For dial-up transactions using a phone line. USB and RS232 These ports are not in use, but may be used for future enhancements such as peripheral pin pads, cheque readers, or used for technical intervention or downloads.
  • Page 5 Let’s get started... Typical set-up time: 10-15 minutes Where to put the FD Terminal Place the terminal on a desk or tabletop. Avoid areas with direct sunlight, objects that radiate heat, excessive dust and other electrical devices that can cause excessive voltage. Placing the terminal on top of, or too close to magnetic security devices, may interfere with the device function and communications.
  • Page 6 RoUTER moDEm Ethernet Cable oUTLET Phone Cord Cable RoUTER moDEm Ethernet Cable CABLE oUTLET Coaxial Cable...
  • Page 7 Dial-up (dedicated line) Option 1 PhoNE jACk Dial-up Option 2 PhoNE SPLITTER PhoNE/FAX jACk Phone Cord Pin pad Pin pad cable...
  • Page 8: Plug In The Power

    Plug in the power Before using the power supply, please connect all peripherals to the terminal. Failure to do so may result in damage to the unit or connected devices. Connect the power cord to the power supply via the three-prong end and receiver.
  • Page 9: Using The Card Reader

    Refer to quick reference guide for details. Using the keypad and touch screen The Vx820 Duet has 15 physical keys that can be used to select numbers, letters, and to enter data. And many functions such as selecting transaction types are controlled by Softkeys on the...
  • Page 10 © 2013 First Data Corporation. All Rights Reserved. All trademarks, service marks and trade names referenced in this material are the property of their respective owners. Vx820Duet-SUG...