VeriFone MX800 Series Installation Manual
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Also See for MX800 Series:
- Programmer's manual (344 pages) ,
- Installation manual (40 pages) ,
- Troubleshooting manual (18 pages)
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One Blue Hill Plaza, 16
Floor, PO Box 1546
Pearl River, NY 10965
1-800-PC-AMERICA, 1-800-722-6374
(Voice) 845-920-0800 (Fax) 845-920-0880
Verifone MX800 Series Pinpad USB
Installation in Windows XP
MAKE SURE THE DEVICE IS UNPLUGGED FOR THE INSTALLATION!
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Summary of Contents for VeriFone MX800 Series
- Page 1 One Blue Hill Plaza, 16 Floor, PO Box 1546 Pearl River, NY 10965 1-800-PC-AMERICA, 1-800-722-6374 (Voice) 845-920-0800 (Fax) 845-920-0880 Verifone MX800 Series Pinpad USB Installation in Windows XP MAKE SURE THE DEVICE IS UNPLUGGED FOR THE INSTALLATION! P a g e...
- Page 2 Using the Verifone MX800 Series Pinpads via USB in XP When using the pinpad via USB the following will need to be done: Driver Installation Determining the COM Port That the USB Device is Using Entering the Configuration Menu ...
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Page 3: Driver Installation
Driver Installation 1. Download and extract the USB drivers for the MX800 series pinpad at: http://download2.pcamerica.com/drivers/VeriFone_MX800_series_USB_Drivers.zip 2. Run the downloaded drivers. Note, there is nothing to click next to with these drivers simply double-click on the installer and the drivers will be installed automatically. - Page 4 Determining the COM Port That the USB Device is Using 1. In Windows select Start and right click on My Computer then select Manage. 2. When at Computer Management select Device Manager and then the + that is to the left of Ports (COM &...
- Page 5 4. To verify that the device is ready to be configured in CRE/RPE you will need to see either of the screens (pictured left). The one with text or the one with the CRE/RPE and the pcAmerica logos. P a g e...
- Page 6 Entering the Configuration Menu In order to use the MX800 series via USB the device must be configured correctly through the configuration menu. 1. To check the correct configuration the device must be displaying either screen pictured left, where either the PCA CRE/RPE logos are rotating or on the top of the screen it says FORMAGENT.
- Page 7 2. Using a narrow tool such as a paperclip press the button in the hole to reset the device, it may take a minute or so. 3. After some time with the device configuring you should see a screen (pictured left) asking for a password.
- Page 8 4. This will display the System Mode, which is where all the settings for the MX800 series pinpads are checked and set. Checking the Correct Interface Settings P a g e...
- Page 9 1. At the System Mode screen select CONFIGURE. 2. The Configure (1) screen is where you will set how the device integrates with the computer. 3. Select USB PORT. 4. If the device is going to be interfaced via USB set it to Serial Port (COM5).
- Page 10 6. You will want to check and make sure that the Ethernet configuration is disabled. 7. Select ETHERNET PORT (or NETWORK PORT). 8. Check DISABLE. 9. Select the Left Arrow to go back to the CONFIGURE (1). Select the Left Arrow once again to go back to the System Mode screen.
- Page 11 1. At the System Mode screen select FILE MANAGER. If no changes have been made select RUN APPLICATION, which will get you back to the screen where the software can be started and transactions can be made. If changes have been made you can select RESTART, which will restart the device and will make it where the software can be started and transactions can be made.
- Page 12 Configuration in CRE/RPE 1. Select the Options/Manager and enter your password (where applicable). 2. Select Setup and then Setup Screen and re-enter your password if necessary. 3. Select the Hardware tab and choose Other and type in 9 for the PinPad Port. 4.
- Page 13 Other Required and Optional Pinpad Configuration Before the pinpad can be used in CRE/RPE the firmware may need to be updated. For instructions on updating the firmware of the USB MX800 series pinpads please see the following document: http://faq.pcamerica.com/file-lockers/pdf-locker/Firmware_Update_MX800_PinPad_USB.pdf...
- Page 14 Using the MX800 Series Pinpads The MX800 series can take a credit, debit or EBT card at any point past the login screen of CRE/RPE. To verify that it is able to do so you can either look at the area where the card is swiped or at the screen: ...