Index - Avaya 1120E User Manual

Index

A
About the Avaya 1120E IP Desk-
phone 7
Activity code 26
Agent and MQA login options 20
Agent and Supervisor features 18
Agent features 24
Agent key 34
Agent login 18
Answer ACD calls 24
Answer Agent 33
Answer Emergency 34
B
Basic features 7
C
Call Agent 35
Call party information 39
Contact your supervisor 29
Context-sensitive soft keys 10, 39
Copy key 13
D
Date/time display 39
Default login 22
Directory key 14
Directory Number 40
display areas 16
Display Network Diagnostics Utili-
ties 15
DN 40
E
Emergency 27
Enter key 12
Expand key 12
F
Feature display 40
Fixed key 40
Flexible Feature Code (FFC) 40
Force Call 25
G
Goodbye key 13, 40
H
Handsfree / Speaker key 11
Headset key 12
Hold key 12
I
Indicator status 40
Information display 40
Information line 41
Interflow 35
Interrupted dial tone 41
L
Line (DN) key 10
Login with Agent ID and MQA 20
Index
45