Panasonic WJ-NV200K Installation Manual page 90

Symptom
Cannot access from the web brows-
er.
A pop-up is not displayed on the
browser.
When displaying images on a multi-
screen, images from two cameras or
more are displayed in sequence on a
screen of multiscreen.
90
Cause/solution
• Is the Ethernet cable firmly connected to the 10BASE-T,
100BASE-TX or 1000BASE-T port?
Confirm the cable is firmly connected.
• Is the link indicator (orange) of the network port lit? When it is not
lit, connection to a LAN is not established or a network is not
working correctly.
Confirm that the link indicator of the network port is lit. Refer to
the system administrator if it is not lit.
• Is the valid IP address set?
Refer to a system administrator for further information about the
settings.
• Are you accessing the wrong IP address?
Check the connection as follows:
>ping "IP address of this recorder"
If there is reply from this recorder, the connection is normal. If not,
check the settings of the IP address and the subnet mask.
• Is the same IP address provided to other devices?
Refer to a system administrator for further information about the
settings.
• Are there contradictions between the address and the network
subnet to be accessed?
When the recorder and the client (PC) are on the same subnet, is
the same subnet set for the IP addresses of the recorder and the
PC? Or is "Use Proxy Server" for the settings of the browser
checked? When accessing the recorder in the same subnet,
entering the address of the recorder in the "Don't Use Proxy For
These Addresses" box is recommended.
• It may be possible that a pop-up blocker other than Internet
Explorer is activating. Check the installed software and cancel the
pop-up blocker.
• This phenomenon may occur due to the display adapter and driv-
er combination. When the phenomenon has occurred, update the
driver of the display adapter to the latest version first.
• If updating the driver does not solve the problem, adjust the hard-
ware acceleration as follows. The following are descriptions when
using Windows 7.
1. After closing all web browser windows, right-click on the
desktop and select "Screen resolution" from the displayed
pop-up menu.
2 Click "Advanced settings" on the "Screen resolution" window.
3 Select the [Troubleshoot] tab and click the [Change settings]
button.
4. Disable the DirectDraw acceleration by adjusting the level of
"Hardware acceleration" on "Display Adapter Troubleshooter".
Reference
pages
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