Troubleshooting - Muratec F-320 Operating Instructions Manual

Troubleshooting

Occasionally, your fax machine encounters some trouble transmitting or receiving
documents. When it does, it alerts you with an alarm. You can identify the problem
with messages and printed check messages and error reports, explained in the
LCD
following pages.
Alarm
Your fax machine sounds an alarm tone — a series of short beeps — if either of
these two problems occur:
• Trouble transmitting or receiving
• The machine is out of paper
error messages
LCD
What you see on the
LCD
All Commands In Use
Box In Use
Call For Service
Check Memory Tx
What it means/What to do
Your fax machine has all of its 99 possible
delayed commands (automatic redialing counts
as one) stored in memory and cannot accept
another. Wait until your fax has completed one of
the delayed commands or delete an existing
command by using . /
COMM CANCEL CONFIRM
You tried to erase a F-Code box which contains
at least one document.
Erase the document(s), then try again.
The scanner lamp is dim or inoperable.
Make repeated copies to help evaporate any
internal moisture. If that doesn't resolve the
problem, call your authorized Muratec dealer or
Muratec Customer Support.
You tried to turn the Fax&Copy feature
the memory transmission setting is
the Fax&Copy feature, the memory transmis-
sion setting must be set to .
ON
Set the Memory Tx to , then try again.
ON
What you see on the
Check Paper Size
Open&Close Top Cover
Check Paper Source
Close Scanner Cover
Close Top Cover
Close 1st Side Cover
Close 2nd Side Cover
Close 1st Cassette
Close 2nd Cassette
Communication Error
.
Department Code Full
Document Full
, but
ON
. To use
OFF
What it means/What to do
LCD
The different sized paper which is not same
sized paper you told your machine is loaded.
Set correct sized paper or change the paper size
setting (see pages 1.7–1.9).
The paper source setting is not proper for the
operation you tried to do.
Set the paper source setting properly (see page
4.9). For example, if you want to make a copy, set
"Copy" or "Fax/Copy" for one of the paper sources
in the paper source setting.
The cover indicated on the
not been closed securely. Close it properly.
The paper cassette indicated on the
or has not been closed securely. Close it properly.
A communication error disrupted the reception
or transmission. If you were transmitting, press
to clear the error message and then re-try
STOP
the transmission. If you were receiving a fax, try
to contact the other person and have him/her re-
try the transmission. (The problem may be
entirely with his/her machine, phone line, etc.)
You tried to enter department code more than
100. Your machine can store up to 100 depart-
ment codes.
You tried to enter an document into an F-Code
box, but the machine has reached its capacity
(30 documents). Delete documents stored in
F-Code boxes until the machine will let you pro-
ceed.
Just in case ...
is open or has
LCD
is open
LCD
5.5