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Troubleshooting
Occasionally, your fax machine encounters some trouble transmitting or receiving
documents. When it does, it alerts you with an alarm. You can identify the problem
with
messages and printed check messages and error reports, explained in the
LCD
following pages.
Alarm
Your fax machine sounds an alarm tone — a series of short beeps — if either of
these two problems occur:
• Trouble transmitting or receiving
• The machine is out of paper
error messages
LCD
What you see on the
LCD
All Commands In Use
Already Stored
Box In Use
Call For Service
What it means/What to do
Your fax machine has all of its 99 possible
delayed commands (automatic redialing counts
as one) stored in memory and cannot accept
another. Delete an existing command by using
, or wait until your fax has
REVIEW COMMANDS
completed one of the delayed commands.
You tried to enter a blocked number or depart-
ment code which is already entered in the
blocked numbers list for your fax machine.
Enter a different blocked number or department
code.
You tried to erase an F-Code box which has
received at least one document. Print the docu-
ment(s), then try again.
The scanner lamp is dim or inoperable. Make
repeated copies to help evaporate any internal
moisture. If that doesn't solve the problem, call
your authorized Muratec dealer or Muratec
Customer Support.
What you see on the
LCD
Check Cassette Paper
Check Paper Size
Check Rx Paper
Check Tray Paper
Check # Of Pages
Close Scanner Cover
Close Top Cover
Communication Error
Document Full
What it means/What to do
The paper cassette is out of paper. Add paper to
the cassette.
. . . or . . .
The paper cassette is open. Close it.
The paper size setting for the multipurpose tray
(see page 1.8) isn't the same as the paper actu-
ally in the tray. Either change the setting or
change the paper so that they are the same.
Both the multipurpose tray and paper cassette
are out of paper. Add paper to the tray and/or
the cassette.
The multipurpose tray is out of paper. Add
paper to the tray.
You placed fewer pages into the document feeder
than you indicated in your page-numbering set-
ting (see page 2.33). To clear the error message,
press
. Carefully recount the pages in your
STOP
document, then re-try the transmission, being
sure to enter the correct number of pages if you
use the page-numbering function.
The scanner cover is open. Close it.
The printer cover is open. Close it.
A communication error disrupted the reception
or transmission. If you were transmitting, press
to clear the error message and then re-try
STOP
the transmission. If you were receiving a fax, try
to contact the other person and have that person
re-try the transmission.
You tried to store a document into an F-Code
box or batch box, but your box has reached its
capacity. Delete an existing document in the F-
Code box or batch box.
Just in case ...
3.5
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