4. Check the far end of the auxiliary tray (inside the printer), and remove
any jammed paper.
5. If paper was fed from the 500-sheet tray, pull the 500-sheet tray out until
it stops, then gently lift it up and remove it from the printer.
6. If there is wrinkled paper in the tray, remove it.
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InfoPrint 20: User's Guide -- CD Version