Auto Att Setup (1080 Only) - AT&T 1070 Installation Manual

AUTO ATT SETUP (1080 only)

Set up the programmable auto attendant to answer outside calls, provide
callers with company directories, and record voice messages for a multi-
phone system.
If a 1080 extension is an active auto attendant and its auto attendant is
answering or directing a call, playing or recording an announcement or
message, the LINE light flashes continuously (two short flashes with a long
one continually). To interrupt the auto attendant, press the flashing LINE
button on this 1080 telephone to talk to the caller on that line, or press any
other LINE button to disconnect this call and make a new call on another
line. See the installation guide, page 48. EVERY 1080=AA lets you make all
1080 phones auto attendants. Use NO 1080=AA to make sure that no 1080
phones are auto attendants. Use PER 1080=AA to assign 1080 sets as auto
attendants individually.
Use AUTO ATT DELAY to specify how long a 1080 auto attendant rings
before it answers a call. Be sure to make this delay different for every auto
attendant, so only one 1080 phone tries to answer a call at a time.
If an auto attendant is active, adjust the delay times for different features to let
the auto attendant system answer outside calls. The answering system answer
delay time (ANSWER DELAY, page 58) of all 1080 telephones in the same
system must be longer than the auto attendant answer delay time (AUTO ATT
DELAY, page 49).
You can set the system to deliver different messages, depending on the
time of day. Program DAY/NIGHT TIMES on one set to control all the auto
attendants in the system.
Use RESET AUTO ATT to erase all of the auto-attendant programming on all
of the phones. All auto-attendant programming is erased.
You may wish to set one or more additional phones to act as auto attendant(s)
when the primary auto attendant is turned off or busy.
An auto attendant is busy when someone at that extension is doing any of the
following:
• programming the phone
• accessing messages
• on an intercom call
• dialing from the directory or call history
• using any of the lines to make or answer a call
• when the DTAD is recording a message at that extension
You can choose a particular extension to always be the primary auto attendant
by setting that extension to have the shortest auto attendant pickup delay and
setting the pickup delays of other auto attendants in the order you choose.
Otherwise, the primary auto attendant may change as the system automatically
assigns incoming calls among active auto attendants.
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