Sharp MX-C382SC Operation Manual page 817

Problem
The scanned image is
upside down or on its
side.
The [COLOUR START]
key indicator is not lit.
JPEG was selected for
the file type but the file
was created as a TIFF
file.
The image is too light
or too dark.
(When using PC
Scan.)
Point to check
Are Internet fax addresses included in
the transmission?
Are Internet fax or fax destinations
included?
Did you press the [BLACK & WHITE
START] key to begin scanning?
Is the threshold value suitable?
Are the brightness and contrast settings
suitable?
Send the image to the scan mode destinations in a
separate transmission.
When both scan mode and Internet fax destinations are
included in a broadcast transmission, the original
transmission orientation of Internet fax takes
precedence, and thus the file may not appear in the
correct orientation when viewed on a computer.
If Internet fax or fax destinations are included in the
destinations, only the [BLACK & WHITE START] key
can be used.
Change the colour mode to [Full Colour] and then
press the [COLOUR START] key.
When [JPEG] is selected for the file type and the image
is scanned in Mono 2, the file will be created as a TIFF
file.
Check the "B/W Threshold" setting.
When scanning from the TWAIN driver with [Mono 2
gradation] selected from the [Color Mode] of the
"Professional" window, check the "B/W Threshold"
setting. A large threshold value makes the image darker
and a small threshold value makes the image brighter.
To adjust the "B/W Threshold" automatically, click the
[Auto Threshold] button on the [Image] tab of the
"Professional" window.
When the brightness and contrast settings are not
suitable (for example, the scanned image is too bright),
click the [Auto Brightness / Contrast Adjustment] button
on the [Color] tab of the "Professional" window. You can
also click the [Brightness / Contrast] button to set the
brightness and contrast while viewing the scanned
image.
8-38
TROUBLESHOOTING
Solution
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