IBM Infoprint Color 1354 User Reference Manual page 144

Symptom
Ghost Images
Clipped images
(Some of the print is cut
off on the sides, top, or
bottom of the paper.)
Incorrect margins
Skewed print
(Print is inappropriately
slanted.)
Blank pages
Solid color pages
The paper curls
badly once it prints
and exits to a bin.
Cause
Toner level is low in the print
cartridges.
Guides in the selected tray are set
for a different size paper than
what is loaded in the tray.
• Guides in the selected tray are
set for a different size paper
than what is loaded in the tray.
• Auto size sensing is set to off,
but you loaded a different size
paper in a tray. For example,
you inserted A4 size paper into
the selected tray but did not set
the Paper Size to A4.
Guides in the selected tray are not
in the correct position for the
paper size loaded in the tray.
• An incorrect media type is
loaded in the tray being printed
from or the Paper Type setting
does not match the type of
media loaded in the tray.
• The print cartridges are
defective or empty.
• The transfer roller is defective.
• The image transfer unit is
defective.
• The print cartridges are
defective.
• Your printer requires servicing.
The Texture setting is wrong for
the type of paper or specialty
media you are using.
Solution
• Make sure the Paper Type setting is correct for
the paper or specialty media you are using.
• Replace the print cartridges.
Move the guides in the tray to the proper positions
for the size loaded.
• Move the guides in the tray to the proper positions
for the size loaded.
• Set the Paper Size to A4.
Move the guides in the tray to the proper positions
for the size loaded.
• Load the correct type media for your print job or
make sure the Paper Type setting is correct for
the paper or specialty media you are using.
• Replace the print cartridges.
• Replace the transfer roller.
• Replace the image transfer unit.
• Replace the print cartridges.
• Call for service.
Change Paper Texture from Rough to Normal or
Smooth.
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