IBM Infoprint Color 1354 User Reference Manual page 141

You can solve many print quality problems by replacing a supply or maintenance item that has reached the
end of its intended life. Check the operator panel for a message about a printer consumable. See
Determining the status of supplies
be replaced.
Use the following table to find solutions to print quality problems.
Symptom
Repeating defects
Color
misregistration
ABCDE ABCDE
ABCDE
ABCDE
White or colored
line
ABCDE
ABCDE
ABCDE
for information about other ways to identify consumables that need to
Cause
Either the print cartridges are
defective, the image transfer unit
and transfer roller are defective, or
the fuser is defective.
Color has shifted outside of the
appropriate area or has been
superimposed over another color
area.
Either the print cartridges are
defective, the image transfer unit
and transfer roller are defective, or
the fuser is defective.
Solution
Marks occur repeatedly only in one color and
multiple times on a page:
• Replace the cartridge if the defects occur every:
– 47.0 mm (1.85 in.)
– 94.5 mm (3.72 in.)
• Check the first transfer bellcranks and springs or
replace the image transfer unit if the defects occur
every 101.0 mm (3.98 in.)
Marks occur down the page repeatedly in all
colors:
• Replace the transfer roll if the defects occur every
59.7 mm (2.35 in.)
• Replace the fuser if the defects occur every
148.0 mm (5.83 in.)
Marks occur on every third or sixth page in any
color:
Replace the image transfer unit.
Top to Bottom or Left to Right:
1 Re-seat the cartridges by removing them from the
printer and then reinserting them.
2 If you still have the problem, refer to the Color
Alignment section under the Utilities Menu.
1 Replace the color print cartridge causing the line.
2 If you still have the problem, replace the image
transfer unit and transfer roller.
3 If you still have the problem, replace the fuser.
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