Csv Smdr Format - ESI -1000 Administrator's Manual

ESI Communications Servers Administrator's Manual

CSV SMDR format

The comma-separated value (CSV) format is readable from within Microsoft Excel
applications.
Note: The CSV format does not support account codes (see page H.3).
A CSV record is output for each completed call, and represented as follows (word-wrapped):
Format:
"T","MMDDYYYY","HHMMSS","HHMMSS","NNN","XXXXXXXXXX. . .XXX","CCCCCCCCCC. . .CCC","EE","RR","LL"
Example A (with Esi-Link):
"I","07042002","000852","000059","101","2144229700","ESTECH SYS INC. ","01","04","54"
Example B (no Esi-Link):
"O","10312003","221502","020512","190","12125551212",""," "," ","11"
The fields are:
• Call type ("T") — Outbound ("O"), inbound ("I") or transferred ("T").
• Start date ("MMDDYYYY") — Eight characters, zero-filled.
• Start time ("HHMMSS") — Six characters, zero-filled; 24 hour clock.
• Duration ("HHMMSS") — Six characters, zero-filled.
• Extension number ("NNN") — Four characters, space-filled, right-justified.
• Digits dialed/Caller ID ("XXXXXXXX . . . XXX") — Up to 28 characters, null-filled.
• Caller ID name ("CCCCCCCCC . . . CCC") — Up to 24 characters, null-filled.
• Esi-Link home location number ("EE")
• Esi-Link remote location number ("RR")
• Line number ("LL") — Three characters, null-filled, right-justified.
Each field is delimited with double quote marks and separated with a single comma. Null fields are still included as
place holders (see Example B, above). Each record is terminated with a line feed and carriage return character.
1
Used only when Esi-Link is enabled and programmed. Esi-Link SMDR records are generated at only the home location.
1
— Two characters (two-digit suffix).
1
— Two characters, null-filled (two-digit suffix).
H.2
Feature description: SMDR
®
and other spreadsheet