Function 54: Group Mailboxes And The Broadcast Mailbox - ESI -1000 Administrator's Manual

ESI Communications Servers Administrator's Manual
Each programming step is defined as follows:
1. Mailbox number — Enter a guest mailbox number.
2. Name — The mailbox name is used for the display, reports, and as a programming aid. The name length
can be no longer than 10 characters (see "Entering alphanumeric characters," page A.6).
Default: The mailbox number.
3. Type — Select a mailbox type: Guest or Info.
Default: Guest.
4. External forward (guest mailbox only) — A guest mailbox can be set to allow off-premises "reach-me."
Default: No.
5. Line group (guest mailbox only) — Used for off-premises "reach-me."
Default: 9.
6. and 7. Call forward (info mailbox only) — An info mailbox can be set to call forward after the personal greeting
has played to an extension, department, a mailbox or a branch ID for day mode and differently for night mode.
Default: ID9999 (automatic disconnect).
8. Mobile Messaging (guest mailbox only) — A guest mailbox can be set so that, whenever it receives a new
voice mail message, the mailbox's user will receive an e-mailed notification (at a location set in user programming).
Default: No.

Function 54: Group mailboxes and the broadcast mailbox

Broadcast mailbox
The broadcast mailbox
system's station users who have recorded a personal greeting. The broadcast mailbox's user list cannot be
edited. Guest mailboxes are not included in the broadcast group.
Group mailboxes
Group mailboxes can be used for quickly leaving the same message simultaneously in mailboxes belonging
to extensions and guests. Anyone who knows the password can leave messages for all users listed as members
of that group and who have recorded a personal greeting. (If no member has a personal greeting recorded,
the group mailbox won't save any messages.) The Administrator or group mailbox "owner(s)" may set or
change the list of group mailbox members. To record a greeting, press PROGRAM
number; then press # to confirm, and follow the prompts. The default password is the mailbox number. The
maximum recording length is controlled by Function 51; the default is 10 minutes. For system-by-system
number of group mailboxes and users per group mailbox, see "System capacities," page B.1.
Important: A group mailbox is turned "on" (able to record and playback messages) only when its "owner" has
recorded a greeting for it, such as "This is the group mailbox for East Coast Regional Sales." Similarly,
deleting the group mailbox greeting will turn "off" the group mailbox; any outstanding messages will
remain in its members' mailboxes until erased by each member.
Notes: Programming 0 (zero) as the password lets anyone leave group messages or program the group mailbox.
If a user saves a group message, it will be saved as a new message.
Broadcast and group mailboxes can have a maximum of 32 messages per mailbox. Only extensions and
guest mailboxes can be members of a group.
When a message is deleted from the group mailbox, this deletes all copies from its member mailboxes.
Conversely, when the last user to delete his/her copy of the message does so, this deletes the message
from the group mailbox.
(Continued)
1
Mailbox numbering depends on the selected dial plan; see page A.6.
1
is a special group mailbox which can be used to leave messages for all of the
E.2
Function 5: Voice mail programming
and the mailbox