Customer Relations; Jayco Travel Club - Jayco 2016 White Hawk Owner's Manual

JAYCO TOWABLE
C R
USTOMER ELATIONS
Jayco has empowered its dealers to make warranty and repair decisions.
If a special circumstance occurs that requires information from Jayco, we have asked your
dealer's service management to make the contact on your behalf. This is why you should
always talk to your dealer's service management first.
Please provide the following information when contacting us for assistance:

Customer name and current location.

Phone number where you can be reached.

17-digit chassis Vehicle Identification Number (VIN) or 9-digit Serial

The current vehicle mileage (motor homes)

Your date of purchase.

If applicable, the component description, serial number and model number.

A detailed description of the concern.

The name of your selling dealer.
o If different from above, the contact information for the RV repair facility you are
contacting Jayco to discuss.
Mailing address
Jayco, Inc.
Customer Service
P.O. Box 460
903 S. Main Street
Middlebury IN 46540
Phone (toll-free)
Phone (local)
Fax (toll-free)
Brochure request
Parts email
Service email
Website
An important note about alterations and warranties
Installations or alterations to the original equipment vehicle as distributed by Jayco are not
covered by the Jayco Limited Warranty. The special body company, assembler, equipment
installer or up fitter is solely responsible for warranties on the body or equipment and any
alterations (or any effect of the alterations) to any of the parts, components, systems or
assemblies installed by Jayco. Jayco is not responsible for the safety or quality of design
features, materials or workmanship of any alterations by such suppliers.
J T C
AYCO RAVEL
All owners of Jayco recreation vehicles are eligible for
membership in the Jayco Travel Club. The club promotes
family camping and the active use of your RV with others who
have similar interests in the RV lifestyle.
One "International Rally" is held each year in various locations around the United States
and Canada. In addition, the club offers a variety of local and regional activities throughout
the year.
By belonging to the Jayco Travel Club, you will find new ways to enjoy your RV and
make friends all across the country.
For more information, please visit www.Jaycorvclub.com or call 1-800-262-5178.
Shipping address
Jayco, Inc.
Customer Service
100 Bontrager Drive
Bldg 42 Door 4220
Middlebury IN 46540
(800) 283-8267
(574) 825-0608
(866) 709-9139
info@Jayco.com
parts@Jayco.com
service@Jayco.com
www.Jayco.com
LUB
SECTION 1 - WARRANTY & SERVICE
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