Mitel 5360 User Manual page 5

PROGRAMING FEATURES ON YOUR KEYS ....................................................... 33
Tips on Programming Features ......................................................................................... 33
Features available for programming on programmable keys........................................................ 33
Applications available for programming on programmable keys .................................................. 35
Program Feature Keys Using the Settings Application...................................................... 35
Clear Programming from a Key ......................................................................................... 37
MAKING AND ANSWERING CALLS ..................................................................... 38
Dial from your People Application...................................................................................... 38
Phone Book ....................................................................................................................... 38
Answer a Call..................................................................................................................... 39
End a Call .......................................................................................................................... 39
Redial................................................................................................................................. 39
Redial - Saved Number ..................................................................................................... 40
Handsfree Operation ......................................................................................................... 40
Auto-Answer ...................................................................................................................... 41
Using the Analog line......................................................................................................... 41
CALL HANDLING ................................................................................................... 42
Hold ................................................................................................................................... 42
Mute................................................................................................................................... 42
Transfer ............................................................................................................................. 43
Conference ........................................................................................................................ 43
Conference Split ................................................................................................................ 43
Add Held ............................................................................................................................ 44
Swap.................................................................................................................................. 44
USING OTHER FEATURES.................................................................................... 45
Account Codes .................................................................................................................. 45
ACD ................................................................................................................................... 45
Attendant Call Hold - Remote Retrieve.............................................................................. 46
Callback ............................................................................................................................. 46
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5360 IP Phone - User Guide