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Mitel 5360 User Manual

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M I T E L
5360
J u n g l e N e t w o r k s U s e r G u i d e
Tel No: 0845 835 0521
IP Phone User Guide

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Summary of Contents for Mitel 5360

  • Page 1 M I T E L 5360 J u n g l e N e t w o r k s U s e r G u i d e Tel No: 0845 835 0521 IP Phone User Guide...

  • Page 2: Commonly Used Feature Codes

    Station Speed Dial – Programming (Message) Allows you to view station Switch Keymap messages. System Forward – On/Off Toggles between Alpha Mode System Speed Dial and Numeric Mode. View Button Assignments Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 3: Placing A Page Announcement

    2. Enter the extension number, or press the then hang up. Outgoing button or enter the Outgoing Call access code (8 is the default code), and then dial the telephone number. Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...
  • Page 4 Notice This guide is released by Mitel Networks Corporation and provides information necessary to use the 5360 IP Phone. The guide contents, which reflect current Mitel standards, are subject to revision or change without notice. Some features or applications mentioned may require a future release and are not available in the initial release.

  • Page 5: Safety Notices

    Maintenance and Repair There are no user serviceable parts inside the IP phone. For repairs, return the IP phone to an authorized Mitel provider. Changes or modifications not expressly approved by Mitel may void the user’s right to operate the NOTE equipment.

  • Page 6: Power Requirements

    Contact your system administrator for more information. The IP phone requires any one of the following power supplies: • Mitel 48-volt DC Ethernet power adaptor 100-240 volt AC 50-60Hz (ES), part number 50005301 • An industry-standard IEEE 802.3af Power over Ethernet (PoE) power supply unit •...

  • Page 7: Phone Usage

    The handset supplied with the IP phone is not certified for use with any other phone. Use of the handset with any other phone may have the potential to cause hearing loss in the event of a lighting strike on the outside plant wiring. Page iv ® Mitel 5360 IP Phone User Guide – Issue 1, June 2010...
  • Page 8 Any unauthorized modification of the product voids this Declaration. For a copy of the original signed Declaration of Conformity (in full conformance with EN45014), please contact the Regulatory Approvals Manager at the above address. Page v Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 10: Table Of Contents

    5360 IP Phone Features ........
  • Page 11 Assigning Speed-Dial Numbers to Programmable Buttons ......36 Page viii Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...
  • Page 12 Changing Your Station Password ..........56 Page ix Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...
  • Page 13 Cordless Handset LEDs............74 Page x Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...
  • Page 14 Troubleshooting Tips ............78 Index Page xi Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 16: Getting Started

    Getting Started Welcome The instructions in this guide are for using the Mitel 5360 Internet Protocol (IP) Phone on the Mitel 5000 Communications Platform (CP). The Quick Reference Guide located at the beginning of this guide is an overview of frequently used features.

  • Page 17: 5360 Ip Phone Features

    5 – Ring/Message Indicator (see page 4) 10 – External Speaker (see page This image is an example of how your phone may be programmed. Page 2 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 18: Phone Feature Descriptions

    You can control the size of the text that appears on the display for programmable buttons (see page 18). The 5360 IP Phone includes an embedded screen saver that you can configure for your display. Configuration options include the screen saver timeout, display image, and brightness options (see page 19).

  • Page 19: Ring/Message Indicator

    You have an incoming call. Slowly flashing You have a waiting message or callback message. You are on a call or using a feature. Your IP phone is idle. Page 4 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 20: Feature Buttons

    Dialpad Buttons Use the dialpad buttons to dial phone numbers, enter feature codes, and to enter characters when using features that require text input. Page 5 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 21: Programmable Buttons

    Forwards the call to the specified number. Navigation Page Buttons The 5360 IP Phone has three Navigation Page icons located in the bottom right hand corner of the display to navigate between the IP phone’s three display pages. When a page icon in the bottom right-hand corner of the Display blinks, it means that there is real-time activity on the page where the number or feature is located.

  • Page 22: Phone Signals

    Getting Started Phone Signals The 5360 IP Phone has several audio and visual signals to indicate feature activity. The following are a few helpful tips: • Lit or blinking buttons indicate call or feature activity. • All phone button lamps illuminate at the same time for a few seconds when the IP phone is reset or powered on.

  • Page 23: Viewing The Phone Information

    Press X (Close) to exit the About menu, and then press Close to exit the Applications menu. Cleaning Your IP Phone You can wipe and clean the touch screen of your 5360 IP Phone without causing touch- sensitive controls to be activated. To enable Clean Mode when you clean the screen of your phone: Press (Applications).

  • Page 24: Using The 5310 Ip Conference Unit

    Adjusting the Conference Unit Volume The following instructions describe how to adjust the Conference Unit volume. To adjust the Conference Unit volume: Press Volume Up or Volume Down. Page 9 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 25: Muting The Conference Unit

    Conference Unit. If another individual near the unit wishes to speak, you should disable Presentation Mode. Presentation Mode minimizes extraneous noise. To enable/disable Presentation Mode: Toggle Presentation Mode on or off in the Conference Controller application. Page 10 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 26: Using The Line Interface Module (Lim)

    Handsfree and on-hook dialing are not supported on the LIM line. NOTE For information on emergency number dialing using the LIM, see “Placing Emergency Calls using the LIM Line” on page Page 11 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 27: Making And Answering Calls Using The Analog Button

    To end the current analog call when an incoming call arrives: Press the Star button ( ) to cancel. The current analog call ends and you are connected to the new caller. Page 12 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 28: Making And Answering Calls Using The Failover Mode

    Dial the number. To answer a call using the analog line during an IP connection failure: Lift the handset. The call is answered. IP FAIL: ANALOG CALL appears. Page 13 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 30: Personalizing Your Phone

    For a low-angle mount, hinge the two lower hooks into the middle set of notches, and then snap the two upper hooks into the top set of notches. Page 15 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 31: Changing Volume Levels

    Press (Brightness) + or – to find the level you want to use. Press # or Save to save the setting, and then press Close to exit the Applications menu. Page 16 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 32: Changing The Language

    Press Settings, and then press Languages. Press the language that you want to use. Press # or Save to save the setting, and then press Close to exit the Applications menu. Page 17 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 33: Changing The Text Size On The Display

    Press (Applications). Press Settings, and then press Text Size. Press Large Text or Small Text. Press Save, and then press Close to exit the Applications menu. Page 18 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 34: Using The Screen Saver

    By default the screen saver image is disabled. When your IP phone enters screen saver mode, only the IP phone’s backlight dims. The 5360 IP Phone has a backlit display. You can enable the screen saver image and when your IP phone enters screen saver mode, the IP phone’s backlight dims and the embedded nature screen saver images appear on your...

  • Page 35: Specifying Audio Feedback Options

    To calibrate the phone screen for touch accuracy: Press (Applications). Press Settings, and then press Calibrate Display. Touch the center of each + to calibrate the display. Press OK, and then press Close. Page 20 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 36: Using The Dialpad Buttons To Enter Characters

    5. Press (Message) to switch to Numeric Mode. 6. Press 3. 7. Press 1. 8. Press (Speaker), #, or lift the handset to save the entry. Page 21 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...
  • Page 37 Number of Times Dialpad Button is Pressed Button & Á Á É é Í Í Ñ Ó ñ ó Ú Ü ú ü ¡ ¿ ª º Page 22 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 38: Using Programmable Buttons

    The extension is in Do-Not-Disturb (DND). Quickly flashing The extension has a call ringing in. Continuously flashing The extension is causing a “Station Off-Hook” system alarm. Page 23 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 39: Acd Agent – Log In/Out

    ACD Agent – Log In/Out ACD Agent – Log Out ACD Agent – Wrap-up Terminate Activate Door Relay Agent Help – Reject Agent Help – Request Page 24 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 40: Directory

    Hookflash (Recall in Europe) Hunt Group – Remove Hunt Group – Remove/Replace Hunt Group – Replace Display Contrast Control Message – Cancel Left Message Message – Delete Message Page 25 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 41: Program Buttons

    System Forward – Off System Forward – On System Forward – On/Off System Speed Dial Switch Keymap Transfer To Hold Transfer To Ring View Programmable Button Assignments Page 26 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 42: View Button Assignments

    Restores Page settings. See “Paging Other System Users” on page • Resets hunt group calls. See “Hunt Groups” on page To reset your IP phone to the default settings: Dial 394. STATION DEFAULTED appears. Page 27 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 43: Mitel ® 5360 Ip Phone User Guide – Issue 1, June

    To access the 5360 IP Phone Help: Click the Help icon ( ) in the Gadget Sidebar. The Welcome to the 5360 Help System window appears. Press the information that you want to view, and then do any of the following: •...

  • Page 44: Answering And Placing Calls

    To use Automatic Call Access for incoming external (trunk) calls: With the handset on-hook, dial 360 to turn on (or off). AUTO TRNK ACCESS ON (or OFF) appears. Page 29 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 45: Redirecting Calls

    Answering and Placing Calls Redirecting Calls You can redirect calls to another extension or external number. If you have a 5360 IP Phone, you can use the menu buttons to redirect calls to the following destinations: • SEND TO V-MAIL: Sends the call directly to your voice mailbox. You must have a mailbox to use this destination.

  • Page 46: Placing Calls

    Placing Emergency Calls WARNING Contact your system administrator and your local Mitel provider for important information about dialing emergency services before using your IP phone. When dialing an emergency number (911 U.S. or 999/112 Europe), you do not have to press the Outgoing button or enter the Outgoing Call access code (8 is the default code).

  • Page 47: Placing Internal Calls

    Stay on the line and wait for the extension to become available. Do not hang up. If Camp- on is enabled, you hear Music-on-Hold while you are waiting. Page 32 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 48: Placing External Calls

    You can quickly redial the last external number dialed. You cannot redial extension numbers. To use Redial: With or without the handset lifted, press (Redial). The system automatically selects a line and dials the number. Page 33 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 49: Using Speed Dial

    6. Press # or the ACCEPT menu button to save the bin. STN SPD BIN # <number> UPDATED appears. Page 34 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 50: Dialing Station Speed-Dial Numbers

    ACCEPT menu button to continue. 5. Press (Hold) repeatedly until the number is erased, and then press # or the ACCEPT menu button. STN SPD BIN # <number> UPDATED appears. Page 35 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 51: Assigning Speed-Dial Numbers To Programmable Buttons

    (Down) to scroll through the speed-dial location. • Enter the speed-dial location (000 to 999 or 0000 to 4999), or select the menu button designation from the display. Page 36 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 52: Using The Directory

    Scroll to previous entry Cancel search Activate selection (Hold) Move the cursor to the left, deleting existing characters page 38 for detailed instructions on using the directory. Page 37 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 53: Using Account Codes

    This code is used for all calls made from your IP phone until it is disabled. To disable the code: Dial 391, and then press #. ACCOUNT CODE CLEARED appears. Page 38 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 54: Call Features

    While on a call, press (Mute). MICROPHONE MUTE ON appears. When the microphone is muted, the Mute button lamp is lit. Press (Mute) again to unmute the microphone. Page 39 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 55: Placing Calls On Hold

    Some telephone companies require you to enter a hookflash (a quick hang up and release) for feature access. To enter a hookflash: While off-hook, press (Special), and then dial 330 or press the FLASH menu button. Page 40 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 56: Transferring Calls

    2. Dial the extension or hunt group number or press a DSS/BLF key where the call is ringing or holding. The call is transferred to the IP phone you are using and you are connected to the caller. Page 41 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 57: Viewing Your System Information

    If you are currently connected to an external caller with Caller ID, you can toggle between the caller’s name and number. If the name is unavailable, CANNOT ACCESS FEATURE appears. To show the outside party’s name/number: Press (Special), and then dial 379. Page 42 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 58: Forwarding Calls

    2. Enter the extension number, or press the Outgoing button or the Outside menu button, and then dial the telephone number. On the 5360 IP Phone, you can press the VOICE MAIL menu button to forward calls to the Message Center (voice mailbox).

  • Page 59: Using Dynamic Extension Express

    For example, a holding call NOTE will recall the extension where it was placed on hold when the hold timer expires. Page 44 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...
  • Page 60 To cancel the Dynamic Extension Express – Handoff feature: While the handoff is in-progress, press (Special), and then dial 388. HANDOFF CANCELLED appears on the display for your main extension. Page 45 ® Mitel 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 61: Placing Conference Calls

    NUMBER appears. This removes you from the conference but leaves the other parties connected. To return to the conference: Press the flashing Call Key button. CONFERENCE WAS HOLDING appears, and you are reconnected to the conference. Page 46 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 62: Ending A Conference And Placing All Parties On Hold

    (Hold). CONFERENCE PARTIES ON HOLD appears. To toggle between the held callers: Press (Hold) twice for internal parties or the applicable Call Key button for external parties. Page 47 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 63: Using Record-A-Call

    The other party does not hear the confirmation tone. Dial 312 again to turn Group Listen off. This feature may or may not be enabled for your system. Page 48 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 64: Using Call Logging

    Press 0 or the DELETE menu button to delete the displayed entry, or press the DEL ALL menu button to delete all entries in the current call log. This feature may or may not be enabled for your system. Page 49 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 65: Using Secondary Extension Buttons

    If a Secondary Extension button is flashing (the primary extension has an incoming call), you can press # before pressing the flashing Secondary Extension button to call the primary extension and not answer the incoming call. Page 50 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 66: Using Configuration Assistant

    You need a Configuration Assistant extension number to use this feature. Contact NOTE your system administrator for more information. Changing Your Station Password Before using Configuration Assistant, Mitel recommends that you change your default Station password to something more secure. To change your Station password: 1. Dial 392. ENTER PASSWORD appears.

  • Page 67: Changing The Dynamic Extension Express Settings

    Enable (only if DND is disabled) Disable (only if DND is enabled) Hang up, or press the Star button (*) to return to the main menu. Page 52 ® Mitel 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 68: Changing The Manual Call Forwarding Settings

    Forward calls to an external phone number [you do not have to enter the Outgoing feature code (8)] • Disable (only if Call Forwarding is enabled) Hang up, or press the Star button (*) to return to the main menu. Page 53 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 69: Using Remote Programming

    Call Features Using Remote Programming If the Configuration Assistant feature is enabled for your system, Mitel recommends that you use Configuration Assistant instead of the Remote Programming feature described in this section. Configuration Assistant offers an enhanced, voice guided configuration portal that provides easy-to-use, remote access to the Call Forwarding, Dynamic Extension Express, and DND features.

  • Page 70: Changing The Dnd Settings

    6. Enter either an extension number or 8 followed by a phone number. To turn off Call Forwarding using Remote Programming: Dial 355, and then hang up. Page 55 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 71: Changing Your Station Password

    4. Enter your password followed by #. 5. Dial 392. 6. Enter the new password followed by #. 7. Enter the new password again followed by #. Page 56 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 72: Messages

    For example, refer to the NOTE Enterprise Messaging, Basic Voice Mail, and Embedded Voice Mail Card User Guide, part number 835.3205, or the Mitel NuPoint Unified Messaging User Guide on the Mitel Web site (http://edocs.mitel.com).

  • Page 73: Viewing And Responding To Messages

    To delete waiting inter-station messages: 1. Press (Message) or the VIEW MESSAGE menu button. MSG <message information> appears. 2. Press or the DELETE menu button to delete the displayed message. Page 58 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 74: Using Do-Not-Disturb (Dnd)

    (Speaker) or the ACCEPT menu button. To turn off DND: Press the DND button, or press the DND menu button, and then press DND OFF. DO- NOT-DISTURB OFF appears. Page 59 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 75: Using Reminder Messages

    To cancel all Reminder message requests: With the handset on-hook, dial 306. REMINDER MSGS CANCELED appears. To clear a received Reminder message: With the handset on-hook, press Page 60 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 76: Paging Other System Users

    (you cannot select individual zones). To enable or disable paging for your IP phone: Dial 325 to enable paging. PAGE RECEIVE ON appears. Dial 325 again to disable paging. Page 61 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 78: Hunt Groups

    3. Enter your Agent ID (if applicable), or press # if you do not have an agent ID. The display shows the log in status for one or all hunt groups. Page 63 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 79: Logging Out Of Acd Hunt Groups

    Until this timer expires, you will not receive another hunt group call; however, you can stop the wrap-up timer to allow calls to your extension. To stop the wrap-up timer: With the handset on-hook, dial 329. The display shows ACD WRAP-UP TERMINATED. Page 64 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 80: Other Hunt Group Features

    Dial 324 to divert calls. The display shows the feature state DIVERT HUNT GROUP CALLS. Dial 324 again to program your IP phone to accept calls. Page 65 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 81: Hunt Group Supervisor Features

    To steal a hunt group call: Dial 387 or press the STEAL menu button. CALL STOLEN FROM EXT <number> appears. Page 66 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 82: Using Barge-In

    If on hook, press the Speaker button or enter the specific feature code of the feature you want to terminate. Page 67 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 84: Cordless Devices

    You can use the cordless handset and cordless headset to move around within your office or adjacent offices. The cordless headset and handset are optional accessories, ordered separately. For more information, contact your system administrator or local Mitel provider. Both cordless devices connect to your IP phone through the cordless module, which attaches to the back of the IP phone.

  • Page 85: Cordless Module

    • Cordless handset only • Cordless headset only • Cordless handset and cordless headset • Corded handset and cordless headset • Corded headset and cordless handset Page 70 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 86: Pairing The Cordless Module And Devices

    Blinking Pairing mode is active or a firmware upgrade is in progress. No audio is active. Solid for two seconds Pairing is successful. Page 71 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 87: Using A Cordless Device As A Remote Control

    Until the battery is recharged (or until it becomes fully discharged), the warning is repeated at each new call. To continue with a call while charging the cordless device, switch to speakerphone and then cradle the cordless device. Page 72 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 88: Cordless Handset

    Mute allows you to turn the microphone off during a call. 4 – Volume Up and Down button Up and Down buttons provide volume control for the ringer and handset/headset. Page 73 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 89: Answering Calls

    It is normal for the handset LED to cycle between blinking and solid as battery NOTE charge is maintained. Page 74 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 90: Cordless Headset

    Do one of the following: • Replace the cordless headset in the cradle. • If the headset is already out of the cradle, press the hookswitch button on the headset. Page 75 ® Mitel 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 91: Cordless Headset Leds

    To view cordless module information: Press (Applications), and then press Cordless Devices. Press Cordless Module Info. Device information appears on the screen. Press Close to exit. Page 76 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 92: Troubleshooting

    Contact your system administrator with questions that are not covered in this user guide. If you need further assistance, you can find provider information on the Mitel Web site (www.mitel.com). All sales, service, and support are coordinated at the local level. Error Messages The following error messages may appear when using your IP phone.

  • Page 93: Troubleshooting Tips

    Before assigning the speed-dial number to a Dial number to the button I want. programmable button, you must store the number with either a Station Speed-Dial bin. Page 78 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...
  • Page 94 • You entered the handoff feature code at the exact time the other party on the call disconnected. • The call was terminated for some reason. Page 79 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...

  • Page 96: Index

    Manual 43 Conference Controller Application, accessing/exiting 9 System 43 Conference Party, adding 46 using 43 Conference Unit On and Off, turning 9 Call Logging, using 49 Page 81 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...
  • Page 97 Dialpad Buttons to Enter Characters, using 21 Group Listen, using 48 Directory, using 37 Display 3 Display and Softkeys 3 Display Contrast and Brightness, adjusting 16 Page 82 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...
  • Page 98 Internal Calls, placing 32 Numbers Inter-Station Messages, deleting 58 redialing 33 IP Phone to the Default Settings, resetting 27 redialing external 33 IP Phone, cleaning 8 Page 83 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...
  • Page 99 58 using 23 deleting 58 viewing button assignments 27 leaving 57 replying to 58 viewing 58 Station Monitor, using 66 Station Password, changing 51, 56 Page 84 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...
  • Page 100 Voice Mail User Guides 57 Voice Messages deleting 58 leaving 57 listening to 58 Volume Levels 16 Volume Levels, changing 16 Welcome 1 Wrap-Up Timer, stopping 64 Page 85 Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010...
  • Page 103 Part No. 550.8124 Issue 1, June 2010 A661/9235A...

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