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QUANTA Rackgo X Series F03A Technical Manual

Superior serviceability 4 x compute node 2u server
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Rackgo X Series
F03A
Superior Serviceability
4 x Compute Node 2U Server
Technical Guide
Version: 1.0.0

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Summary of Contents for QUANTA Rackgo X Series F03A

  • Page 1 Rackgo X Series F03A Superior Serviceability 4 x Compute Node 2U Server Technical Guide Version: 1.0.0...
  • Page 2 Copyright Copyright © 2013 Quanta Computer Inc. This publication, including all photographs, illus- trations and software, is protected under international copyright laws, with all rights reserved. Neither this technical guide, nor any of the material contained herein, may be reproduced without the express written consent of the manufacturer. All trademarks and logos are copyrights of their respective owners.

  • Page 3: Table Of Contents

    ABLE OF ONTENTS ABLE OF ONTENTS About the System Introduction ............1-1 A Tour of the System .
  • Page 4 ABLE OF ONTENTS Midplane board ............2-12 Removing the Midplane .
  • Page 5 ABLE OF ONTENTS Hard Disk Drive Tray..........2-36 Removing the HDD Tray .
  • Page 6 ABLE OF ONTENTS Boot Screen ........... . . 3-31 Network Device BBS Priorities .
  • Page 7 ABLE OF ONTENTS ESMS Functional Specification Introduction ............4-1 KVM Client Hardware Requirements .
  • Page 8 ABLE OF ONTENTS Connectors and Jumpers Connectors and Jumpers ..........5-1 Mainboard .
  • Page 9 ABLE OF ONTENTS VCCI (Japan)............7-2 BSMI (Taiwan) .
  • Page 10 ONVENTIONS Conventions Several different typographic conventions are used throughout this manual. Refer to the following examples for common usage. Bold type face denotes menu items, buttons and application names. Italic type face denotes references to other sections, and the names of the folders, menus, programs, and files.

  • Page 11: Precautionary Measures

    RECAUTIONARY EASURES Precautionary Measures Read all caution and safety statements in this document before performing any of the instructions. To reduce the risk of bodily injury, electrical shock, fire, and equipment dam- age, read and observe all warnings and precautions in this chapter before installing or maintaining your system.

  • Page 12: Intended Application Uses

    RECAUTIONARY EASURES Table 1: Warning and Cautions (Continued) The enclosure is designed to carry only the weight of the system sled. Do not use this equipment as a workspace. Do not place additional load onto any equipment in this system. Do not move racks by yourself.

  • Page 13: Equipment Handling Practices

    RECAUTIONARY EASURES Equipment Handling Practices Reduce the risk of personal injury or equipment damage: Conform to local occupational health and safety requirements when moving and  lifting equipment. Use mechanical assistance or other suitable assistance when moving and lifting  equipment.

  • Page 14: Rack Mount Warnings

    RECAUTIONARY EASURES Rack Mount Warnings The following installation guidelines are required by safety regulatory for maintaining safety compliance when installing your system into a rack. The equipment rack must be anchored to an unmovable support to prevent it from tip- ping when your system or piece of equipment is extended from it.

  • Page 15: Cooling And Airflow

    RECAUTIONARY EASURES Electrostatic Discharge (ESD) CAUTION! CAN DAMAGE DRIVES BOARDS AND OTHER PARTS E RECOMMEND THAT YOU PERFORM ALL PROCEDURES AT AN WORKSTATION F ONE IS NOT AVAILABLE PROVIDE SOME PROTECTION BY WEARING AN ANTI STATIC WRIST STRAP ATTACHED TO CHASSIS GROUND ANY UNPAINTED METAL SURFACE ON YOUR SERVER WHEN HANDLING PARTS...

  • Page 16: General Information

    RECAUTIONARY EASURES ified in this manual. Use of other products / components will void other safety regulatory approvals of the product and will most likely result in non-compliance with product regu- lations in the region(s) in which the product is sold. System power on/off: To remove power from system, you must remove the system from rack.
  • Page 17 RECAUTIONARY EASURES Assembly Safety Guidelines The system is designed to operate in a typical office environment. Choose a site that is:  Clean and free of airborne particles (other than normal room dust).  Well ventilated and away from sources of heat including direct sunlight. ...

  • Page 18: Structure Of This Guide

    RECAUTIONARY EASURES Structure of this guide Chapter 1: About the System  “This section introduces the system, its different configuration(s) and the main features.” Chapter 2: Installing Hardware  “This section provides guidance information to properly service components in the system.” Chapter 3: BIOS ...

  • Page 19: About The System

    About the System Chapter 1 This section introduces the system, its different configuration(s) and the main features.

  • Page 20: Introduction

    NTRODUCTION BOUT THE YSTEM 1.1 Introduction High Density 2U4N design for maximum performance The Rackgo X F03A is designed for the highest compute density with four nodes in a 2 OU space. Each node can install up to two SATADOMs for the operating system and up to four extra hot-swappable SSD/HDDs for cache or data storage.
  • Page 21 BOUT THE YSTEM NTRODUCTION Table 1: System Specifications (Continued) PECIFICATION ESCRIPTION  SKU 1: (2) PCIe x8 G3 riser slots for low-profile card per node  SKU 2: (1) PCIe x8 G3 riser slots for low-profile card per node PCIe Expansion Slot ...

  • Page 22: A Tour Of The System

    OUR OF THE YSTEM BOUT THE YSTEM 1.2 A Tour of the System System Overview Figure 1-1. System Component Overview Table 2: Component Overview ESCRIPTION Fan module System fan modules (x6). See Fan Module on page 2-6. Sled Four sled assemblies. See Node Front View on page 1-6. Tray release Press to unlock the sled assembly from the chassis.

  • Page 23: System Front View

    BOUT THE YSTEM YSTEM VERVIEW System Front View compute node 1 compute node 3 compute node 2 compute node 4 Figure 1-2. System Front View System Rear View Figure 1-3. System Rear View Table 3: Rear Panel View ESCRIPTION Bus bar connector Bus bar connector assemblies for power input (x3) assembly Air grill...

  • Page 24: Node Overview

    Mainboard socket, memory slots, chipsets, expansion slots and I/O ports to provide the system hardware features Mezzanine board Connects to Quanta's OCP Mezzanine board (optional) connector HDD Tray Tray that supports up to two SAS/SATA hard disk drives Features one or two PCIe slots for the installation of expansion cards...

  • Page 25: Node Front View

    BOUT THE YSTEM YSTEM VERVIEW Node Front View Figure 1-5. Node Front View Table 5: Node Front View ESCRIPTION Each HDD board can support up to 2 SAS/SATA HDDs HDD tray Tray is connected through an internal miniSAS and power cable to Windmill MB SAS/SATA board External mini-SAS Supports up to 6 GB SAS connection (optional)

  • Page 26: Led Definitions

    LED D EFINITIONS BOUT THE YSTEM Table 5: Node Front View (Continued) ESCRIPTION Service NIC Service Network Interface Controller port for management Tray release Press and hold to release the HDD tray. HDD tray LED Upper and lower HDD Tray Dual (Active/Fault) LED LED Definitions Mainboard LEDs Figure 1-6.

  • Page 27: Lan Port Leds

    LED D BOUT THE YSTEM EFINITIONS Table 7: Beep Error LED Listing (Continued) Base Memory read/write test On (2sec) On (2sec) Off (3sec) ...(repeat) (0.25sec) (0.25sec) (0.25sec) error Keyboard con- troller BAT test On (2sec) (0.25sec) (0.25sec) (25sec) (0.25sec) error General excep- On (2sec) Off (3sec)

  • Page 28: Fan Led

    LED D EFINITIONS BOUT THE YSTEM Fan LED The system supports six hot-swap fan modules connected through the midplane board. The fan module LEDs are located on each fan module, see the following illustration. fan LED location Figure 1-8. Fan Module LED Table 9: Fan LED Definition TATUS ESCRIPTION...

  • Page 29: Installing Hardware

    Installing Hardware Chapter 2 This section provides guidance information to properly service components in the sys- tem.

  • Page 30: Safety Measures

    AFETY EASURES NSTALLING ARDWARE 2.1 Safety Measures WARNING! Always ask for assistance to move or lift the system. WARNING! Only perform troubleshooting as authorized by the product documentation, or as directed by a service and support team. Repairs not authorized by warranty may void the warranty and damage the system.

  • Page 31: Sled Tray

    NSTALLING ARDWARE 2.2 Sled Tray The server consists of four (4) removable sled trays. Each one has independent mother- board with CPU, memory and PCIe slots. Releasing the Sled Tray CAUTION! NSURE ALL POWER IS DISCONNECTED FROM THE SYSTEM BEFORE PROCEEDING CAUTION! HIS UNIT IS HEAVY O AVOID ANY POTENTIAL INJURY...
  • Page 32 ECURING A NSTALLING ARDWARE 3. Continue to push the tray until it is seated with the chassis, and locks in place. Figure 2-2. Releasing a Sled Tray...

  • Page 33: Air Duct

    NSTALLING ARDWARE 2.3 Air Duct The air duct is a espcially designed to allows air flow to improve ventilation inside the sled tray and prevent system overheat. Removing an Air Duct CAUTION! NSURE ALL POWER IS DISCONNECTED FROM THE SYSTEM BEFORE PROCEEDING CAUTION! O PREVENT SYSTEM OVERHEATING ENSURE THAT THE AIR DUCT IS CLOSED AND PROPERLY SEATED WHEN THE...

  • Page 34: Installing An Air Duct

    NSTALLING AN NSTALLING ARDWARE 4. Slide the air duct and lift it up to remove. Figure 2-4. Removing an Air Duct Installing an Air Duct 1. Align the air duct over the chassis, see the following illustration. 2. Align the air duct with the standoffs on the sled tray. 3.

  • Page 35: Fan Module

    NSTALLING ARDWARE ODULE 2.4 Fan Module The system fan cage includes six (6) fan modules. The modules can be removed and installed. In the following illustration the fan modules are numbered as defined by the location on the midplane board. Figure 2-6.
  • Page 36 EMOVING A ODULE NSTALLING ARDWARE 3. Pull the fan assembly out to remove from the chassis. Figure 2-7. Removing the Fan Assembly 4. Disconnect the fan cable from the fan board. Figure 2-8. Disconnecting the Fan Cable 5. Remove the screws securing the fan board.
  • Page 37 NSTALLING ARDWARE EMOVING A ODULE 6. Remove the fan board from the tray. Figure 2-9. Removing the Screws and the Fan Board 7. Remove the screws securing the fan module to the fan tray. Figure 2-10. Removing the Fan Tray Screws 8.

  • Page 38: Installing A Fan Module

    NSTALLING A ODULE NSTALLING ARDWARE 9. Remove the fan module from the fan tray. fan LED fan LED in fan tray Figure 2-11. Removing a Fan Module Installing a Fan Module CAUTION! OSITION THE FAN MODULE CORRECTLY TO AVOID SEVERE SYSTEM OVERHEATING 1.
  • Page 39 NSTALLING ARDWARE NSTALLING A ODULE 2. Align the fan module in the fan tray and install. fan LED fan LED in fan tray Figure 2-12. Installing the Fan Module in Tray 3. Secure the fan module with the provided screws. Figure 2-13.
  • Page 40 NSTALLING A ODULE NSTALLING ARDWARE 6. Connect the fan cable to the fan board. Figure 2-14. Connecting the Fan Cable 7. Align the fan assembly with the chassis bay. 8. Install the fan assembly and push the fan assembly until it is correctly seated in the chassis.

  • Page 41: Midplane Board

    NSTALLING ARDWARE IDPLANE BOARD 2.5 Midplane board The midplane board serves as a bridge between the power system and the nodes. CAUTION! NSURE ALL POWER IS DISCONNECTED FROM THE SYSTEM BEFORE PROCEEDING Removing the Midplane 1. Power off the sled tray by sliding the sled tray out of the chassis. See Releasing the Sled Tray on page 2-2.
  • Page 42 EMOVING THE IDPLANE NSTALLING ARDWARE 5. Remove the bus bar cabling from the midplane. Figure 2-17. Removing Bar Cabling 6. Move the cabling out of the way to prevent interference with the remaining proce- dure. 7. Remove the securing screws from the midplane and rear assembly. 8.

  • Page 43: Installing The Midplane

    NSTALLING ARDWARE NSTALLING THE IDPLANE Installing the Midplane Make sure the enclosure is on a clean work surface before starting this procedure. 1. Align the midplane board with the standoffs on the rear assembly. 2. Slide the midplane from right to left to lock the midplane on the rear assembly. Figure 2-19.
  • Page 44 NSTALLING THE IDPLANE NSTALLING ARDWARE 4. Replace the bus bar cabling on the midplane. Figure 2-21. Replace BUS cables 5. Replace the rear assembly on the enclosure. 6. Replace the enclosure on the rack. 7. Replace all the sled trays in the chassis. See Securing a Sled Tray on page 2-2. 2-15...

  • Page 45: Dimms

    DIMMS NSTALLING ARDWARE 2.6 DIMMS This section includes the following information: Memory population rules  DIMM installation procedures  Note: Before installing or replacing memory modules, read the following information to become familiar with memory performance guidelines and population rules. The information is pro- vided as guidance for best server performance practices.

  • Page 46: Memory Population Rules

    EMORY OPULATION ULES NSTALLING ARDWARE Memory Population Rules When considering the memory configuration of your server, you should consider the fol- lowing items: DIMMs within the server should all be the same size, speed, and type. It is not recom- ...

  • Page 47: Removing A Memory Module

    NSTALLING ARDWARE EMOVING A EMORY ODULE Removing a Memory Module CAUTION! ANDLE THE MEMORY MODULE BY THE EDGES AT ALL TIMES WARNING! Memory modules remain hot after the system is powered down. Allow sufficient time for the memory modules to cool before handling system components. 1.
  • Page 48 NSTALLING A EMORY ODULE NSTALLING ARDWARE 3. Press down on both corners of the DIMM module until the ejector levers lock in place. Figure 2-24. Installing Memory Module 4. Replace the air duct. See Removing an Air Duct on page 2-5. 5.

  • Page 49: Intelligent Battery Backup Unit (Optional)

    NSTALLING ARDWARE NTELLIGENT ATTERY ACKUP OPTIONAL 2.7 Intelligent Battery Backup Unit (optional) A single iBBU provides backup functionality for a single module. To provide backup func- tionality for all four modules, each module must have an iBBU installed. Removing an iBBU 1.

  • Page 50: Installing An Ibbu

    NSTALLING AN I NSTALLING ARDWARE 6. Remove screws securing the battery to the bracket. Figure 2-27. Removing the iBBU from the Bracket Installing an iBBU 1. Locate the sled tray and remove it from the chassis. Place it on a clean work surface. See Releasing the Sled Tray on page 2-2.
  • Page 51 NSTALLING ARDWARE NSTALLING AN I 5. Secure with the provided screws Figure 2-29. Installing the iBBU Assembly 6. Connect the iBBU cable to the battery Figure 2-30. Connecting the iBBU Cable 7. Connect the iBBU cable to the expansion card. Note: The iBBU can be connected to either a mezzanine card or an expansion card.

  • Page 52: Processor Heat Sinks

    ROCESSOR INKS NSTALLING ARDWARE 2.8 Processor Heat Sinks The system requires two heat sinks, one over each processor. There are design differences between the heat sinks, however, the procedure for servicing each heat sink is the same. For servicing purposes, a single design is used in the following procedures. Removing a Processor Heat Sink WARNING! The heatsink remains hot after the system has been powered down.

  • Page 53: Installing A Processor Heat Sink

    NSTALLING ARDWARE NSTALLING A ROCESSOR 6. Repeat for the remaining heat sink. Figure 2-32. Removing the Heat Sink Installing a Processor Heat Sink 1. Align the heat sink over the processor plate making sure the arrow marking the air flow is pointing towards the rear of the node. 2.
  • Page 54 NSTALLING A ROCESSOR NSTALLING ARDWARE 4. Repeat for the remaining heat sink. Figure 2-34. Installing the Heat Sink 5. Replace the air duct. See Removing an Air Duct on page 2-5. 6. Lift the sled tray and align it with the chassis bay. 7.

  • Page 55: Processors

    NSTALLING ARDWARE ROCESSORS 2.9 Processors Note: All the instructions and images in this section are for illustration purposes only and may not reflect the actual product. Removing a Processor WARNING! The processor remains hot after the system has been powered down. Allow sufficient time to cool before handling system components.

  • Page 56: Installing A Processor

    NSTALLING A ROCESSOR NSTALLING ARDWARE 3. Lift and remove the processor. Figure 2-37. Removing Processor Installing a Processor 1. Open each of the processor locking levers in the order indicated, and then open the processor cover. 2. Align the gold triangle identifying pin 1 of the processor with the triangular cutout of the processor, and the indents on processor with the tabs on the socket.
  • Page 57 NSTALLING ARDWARE NSTALLING A ROCESSOR 4. Remove the processor dust cover. 5. Locate the pin-1 (A) on processor and the pin-1 (B) corner of the socket. 6. Locate the indents (C) on processor and corresponding tab (D) on socket. 7. Install the processor. Figure 2-39.

  • Page 58: Interposer Board

    NTERPOSER OARD NSTALLING ARDWARE 2.10 Interposer Board The interposer board is a board between the mainboard and the mid-plane board. It passes power and fan signals between these boards. Removing the Interposer Board CAUTION! NSURE ALL POWER IS DISCONNECTED FROM THE SYSTEM BEFORE PROCEEDING 1.
  • Page 59 NSTALLING ARDWARE NSTALLING THE NTERPOSER OARD 1. Align the interposer board with the connector on the mainboard and slide until it is seated correctly. 2. Tighten the captive screw. 3. Lift the sled tray and align it with the chassis bay. 4.

  • Page 60: Mezzanine Board (Optional)

    EZZANINE OARD OPTIONAL NSTALLING ARDWARE 2.11 Mezzanine Board (optional) The mainboard has one slot for a single PCIe x8 mezzanine board. Removing the Mezzanine Board CAUTION! NSURE ALL POWER IS DISCONNECTED FROM THE SYSTEM BEFORE PROCEEDING 1. Power off the sled tray by sliding the sled tray out of the chassis. See Releasing the Sled Tray on page 2-2.

  • Page 61: Installing The Mezzanine Board

    NSTALLING ARDWARE NSTALLING THE EZZANINE OARD 9. Place the mezzanine board in an anti- static bag. Figure 2-44. Removing the Mezzanine Board Installing the Mezzanine Board 1. The mezzanine board requires the attachment of a mezzanine sponge (with mylar). Align the sponge to the mezzanine board along the marked area. 2.
  • Page 62 NSTALLING THE EZZANINE OARD NSTALLING ARDWARE 6. Install in place and secure the bracket with the provided screw. Figure 2-46. Installing the Mezzanine Bracket 7. Lift the sled tray and align it with the chassis bay. 8. Slide the sled tray in the chassis. See Securing a Sled Tray on page 2-2. 2-33...

  • Page 63: Mainboard

    NSTALLING ARDWARE AINBOARD 2.12 Mainboard Removing a Mainboard CAUTION! NSURE ALL POWER IS DISCONNECTED FROM THE SYSTEM BEFORE PROCEEDING 1. Power off the sled tray by sliding the sled tray out of the chassis. See Releasing the Sled Tray on page 2-2. 2.

  • Page 64: Installing A Mainboard

    NSTALLING A AINBOARD NSTALLING ARDWARE Installing a Mainboard CAUTION! NSURE ALL POWER IS DISCONNECTED FROM THE SYSTEM BEFORE PROCEEDING 1. Remove the new mainboard module from its anti-static protective package. 2. Align the rear I/O ports with the chassis openings. 3.

  • Page 65: Hard Disk Drive Tray

    NSTALLING ARDWARE RIVE 2.13 Hard Disk Drive Tray CAUTION! NSURE ALL POWER IS DISCONNECTED FROM THE SYSTEM BEFORE PROCEEDING WARNING! Repairs should be performed by a certified service technician. Damage to the system or com- ponents due to unauthorized servicing is not covered by the warranty agreement. The system supports one of the following types of HDD configurations: SKU1: 1X RAID Card + 1X IBBU+ 2 X 2.5”...

  • Page 66: Installing The Hdd Tray

    HDD T NSTALLING THE NSTALLING ARDWARE 2. Pull the HDD tray handle open. Figure 2-50. Removing HDD Tray 3. Pull the HDD tray assembly out of the system. Installing the HDD Tray 1. Insert the HDD tray assembly into the chassis. Figure 2-51.

  • Page 67: Installing Hard Disk Drives

    HDD T NSTALLING ARDWARE NSTALLING THE 2. Pull the tray cover to unlock the hard disks. Figure 2-52. Opening the HDD Tray 3. Remove the hard disk drives from the HDD tray. Figure 2-53. Removing the Hard Disk Drives 4. Replace the hard drives as needed. Installing Hard Disk Drives 1.
  • Page 68 HDD T NSTALLING THE NSTALLING ARDWARE 2. Install the HDD in the tray and slide towards the connectors to seat properly. Figure 2-54. Placing Hard disk drives into the HDD tray 3. Lower the tray cover to close and secure the HDDs. Figure 2-55.
  • Page 69 BIOS Chapter 3 This section provides information regarding the BIOS architecture, BIOS update utility, server management, checkpoints, and error handling found in the F03A.

  • Page 70: Bios Setup Utility

    BIOS S BIOS ETUP TILITY 3.1 BIOS Setup Utility The BIOS Setup utility is provided to perform system configuration changes and to display current settings and environment information. The BIOS Setup utility stores configuration settings in system non-volatile storage. Changes affected by BIOS Setup will not take effect until the system is rebooted. The BIOS Setup Utility can be accessed during POST by using the <DEL>...

  • Page 71: Keyboard Commands

    BIOS EYBOARD OMMANDS When Quiet Boot is disabled, there will be a message “press <F2> to enter setup” dis- played on the diagnostics screen. Serious errors will cause the system to enter setup, opening with the error manager screen. Keyboard Commands The bottom right portion of the Setup screen provides a list of commands that are used to navigate through the Setup utility.

  • Page 72: Menu Selection Bar

    BIOS ELECTION Table 2: Keyboard Commands (Continued) PTION ESCRIPTION The minus key on the keypad is used to change the value of the cur- Change Value rent item to the previous value. This key scrolls through the values in the associated pick list without displaying the full list. The plus key on the keypad is used to change the value of the current menu item to the next value.

  • Page 73: Server Platform Setup Utility Screens

    BIOS ERVER LATFORM ETUP TILITY CREENS Server Platform Setup Utility Screens The sections below describe the screens available for the configuration of a server plat- form. In these sections, tables are used to describe the contents of each screen. These tables follow the following guidelines: The text and values in the Setup Item, Options, and Help columns in the tables are ...

  • Page 74: Advanced Screen

    BIOS DVANCED CREEN Table 3: Main Screen Description ETUP PTIONS OMMENTS Information only. Displays the BIOS Vendor BIOS Vendor. Information only. Displays the Core Version AMI BIOS Core version. Information only. Displays the Compliancy BIOS compliancy. Information only. Displays the Project Version Project version.
  • Page 75 BIOS DVANCED CREEN To access this screen from Main screen, press the right arrow until Advanced screen is cho- sen. Figure 3-2. Advanced Screen Table 4: Advanced Screen Description ETUP PTIONS OMMENTS [Disabled] Show Hidden Show Hidden Options for Options debug purpose only.

  • Page 76: Pci Subsystem Settings

    BIOS DVANCED CREEN PCI Subsystem Settings The PCI Screen provides fields to configure PCI add-in cards, the onboard NIC controllers, and video options. To access this screen from the Main screen, select Advanced | PCI. Figure 3-3. PCI Subsystem Settings Table 5: PCI Subsystem Settings Description ETUP PTIONS...

  • Page 77: Whea Configuration

    BIOS DVANCED CREEN Table 6: PCI Express Settings Description ETUP PTIONS OMMENTS [Auto] [128 Bytes] [256 Bytes] Set Maximum Payload of PCI Maximum Payload [512 Bytes] Express Device or allow System BIOS to select the value. [1024 Bytes] [4028 Bytes] [4096 Bytes] Set the ASPM Level: AUTO - [Disabled]...
  • Page 78 BIOS DVANCED CREEN To access this screen from the Main screen, select Advanced | Processor. Figure 3-6. CPU Configuration Table 8: CPU Configuration Description ETUP PTIONS OMMENTS Socket 0 CPU Socket specific CPU Informa- Information tion. Socket 1 CPU Socket specific CPU Informa- Information tion.
  • Page 79 BIOS DVANCED CREEN Table 8: CPU Configuration Description (Continued) ETUP PTIONS OMMENTS XD can prevent certain classes of malicious buffer overflow attacks when combined with a [Disabled] Execute Disable supporting OS (Windows [Enabled] Server 2003 SP1, Windows XP SP2, SuSE Linux 9.2, RedHat Enterprise 3 Update 3.) .
  • Page 80 BIOS DVANCED CREEN Table 9: Socket X CPU Information Description ETUP PTIONS OMMENTS Information only. Displays CPU CPU Signature Signature. Information only. Displays Microcode Patch Microcode Patch. Information only. Displays CPU Max CPU Speed Max Speed. Information only. Displays CPU Min CPU Speed Min Speed.

  • Page 81: Cpu Power Management Configuration

    BIOS DVANCED CREEN CPU Power Management Configuration Figure 3-8. CPU Power Management Configuration Table 10: CPU Power Management Configuration Description ETUP PTIONS OMMENTS [Disable] Enable the power management Power Technology [Energy Efficient] features. [Custom] [Disabled] Enable/Disable Intel Speed- Only appears when Power EIST Step.

  • Page 82: Runtime Error Logging

    BIOS DVANCED CREEN Table 10: CPU Power Management Configuration Description (Continued) ETUP PTIONS OMMENTS Recommended Information only. Displays the short duration Recommended short duration power limit power. Short duration Short duration power limit in power limit Watts. Runtime Error Logging Figure 3-9.

  • Page 83: Sata Configuration

    BIOS DVANCED CREEN Table 11: Runtime Error Logging Description (Continued) ETUP PTIONS OMMENTS [Disabled] Enable/Disable IIO Error Log- IIO Error Logging ging [Enabled] [Disabled] MEMHOT Error Enable/Disable MEMHOT Error Ligging Logging. [Enabled] [Disabled] PROCHOT Error Enable/Disable PROCHOT Error Logging Logging. [Enabled] [10 Seconds] [10 Minutes]...

  • Page 84: Sas Configuration

    BIOS DVANCED CREEN Table 12: SATA Configuration Description (Continued) ETUP PTIONS OMMENTS Information only. Displays the SATA Port1 device on Port1. Information only. Displays the SATA Port2 device on Port2. Information only. Displays the SATA Port3 device on Port3. Information only. Displays the SATA Port4 device on Port4.

  • Page 85: Usb Configuration

    BIOS DVANCED CREEN USB Configuration The USB Configuration screen provides fields to configure the USB controller options. To access this screen from the Main screen, select Advanced | USB Configuration. Figure 3-12. USB Configuration Table 14: USB Configuration Description ETUP PTIONS OMMENTS Information only.
  • Page 86 BIOS DVANCED CREEN To access this screen from the Main screen, select Advanced | Super IO Configuration. Figure 3-13. Super IO Configuration Table 15: Super IO Configuration Description ETUP PTIONS OMMENTS Information only. Display Super Super IO Chip IO Chip. Serial Port 0 Con- Set Parameters of Serial Port 0 figuration...

  • Page 87: H/W Monitor

    BIOS DVANCED CREEN Table 16: Serial Port X Configuration Description ETUP PTIONS OMMENTS [Disabled] Enable or Disable Serial Port Serial Port (COM). [Enabled] Information only. Display Device Settings Device Settings. H/W Monitor Figure 3-15. H/W Monitor Onboard Device Configuration Figure 3-16. Onboard Device Configuration 3-18...

  • Page 88: Serial Port Console Redirection

    BIOS DVANCED CREEN Table 17: Onboard Device Configuration Description ETUP PTIONS OMMENTS [Disabled] [Enabled With PXE] Onboard LAN NIC Enable or Disable Onboard LAN [Enabled Without NIC 1. PXE] [iSCSI Remote Boot] Port 1 MAC Information only. Display Port 1 Address MAC Address.

  • Page 89: Console Redirection

    BIOS DVANCED CREEN Console Redirection Figure 3-18. Console Redirection Table 19: Console Redirection Description ETUP PTIONS OMMENTS Emulation: ANSI: Extended ASCII char set. VT100: ASCII [VT100] char set. VT100+: Extends [VT100+] Terminal Type VT100 to support color, etc. VT- [VT-UTF8] UTF8: Uses UTF8 encoding to [ANSI] map Unicode chars onto 1 or...

  • Page 90: Chipset Screen

    BIOS HIPSET CREEN Table 19: Console Redirection Description (Continued) ETUP PTIONS OMMENTS Stop bits indicate the end of a serial data packet. (A start bit indicates the beginning). The Stop Bits standard setting is 1. Commu- nication with slow devices may require more than 1 stop bit.

  • Page 91: North Bridge

    BIOS HIPSET CREEN North Bridge Figure 3-20. North Bridge Table 21: North Bridge Description ETUP PTIONS OMMENTS Intel(R) VT for Intel(R) VT for Directed I/O Con- Directed I/O Con- figuration. figuration Information only. Displays the Total Memory Total Memory. Current Memory Information only.
  • Page 92 BIOS HIPSET CREEN Table 21: North Bridge Description (Continued) ETUP PTIONS OMMENTS [Disabled] Enable/Disable Data Scram- This Option would be removed Data Scrambling bling. after PVT Stage. [Enabled] Display DIMM presence and DIMM Information Size information. Intel(R) VT for Directed I/O Configuration Figure 3-21.

  • Page 93: Dimm Information

    BIOS HIPSET CREEN DIMM Information Figure 3-22. DIMM Information Table 23: DIMM Information Description ETUP PTIONS OMMENTS Information only. Displays the DIMM x Memory present or not pres- ent on Node x Ch x Dimm x. South Bridge Figure 3-23. South Bridge 3-24...
  • Page 94 BIOS HIPSET CREEN Table 24: South Bridge Description ETUP PTIONS OMMENTS [Disabled] Enable/Disable Patsburg SCU SCU devices devices. [Enabled] Enabled/Disabled onboard SAS [Disabled] Onboard SAS option rom if Launch Storage Oprom [Enabled] OpROM is enabled. Enabled/Disabled onboard [Disabled] Onboard SATA SATA RAID option rom if RAID Oprom Launch Storage OpROM is...

  • Page 95: Me Configuration

    BIOS HIPSET CREEN ME Configuration Figure 3-25. ME Configuration Table 26: ME Configuration Description ETUP PTIONS OMMENTS ME Subsystem ME Subsystem Parameters. Press <Enter> to Enable/Dis- DCMI Support able DCMI. Press <Enter> to change the FRB Settings FRB configuration. Viow FRU informa- Press <Enter>...
  • Page 96 BIOS HIPSET CREEN Table 27: ME Subsystem Description ETUP PTIONS OMMENTS [Disabled] ME Subsystem ME Subsystem Help. [Enabled] [No] [Yes, On next Choose options for ME Auto- ME Auto-Revover reset] Recover workaround. [Yes, On every reset] [No] [Yes, On next HECI Auto- Choose options for HECI-1 reset]...
  • Page 97 BIOS HIPSET CREEN DCMI Support Figure 3-27. DCMI Support Table 28: DCMI Support Description ETUP PTIONS OMMENTS [Enabled] Enable or Disable DCMI Server DCMI Support Mgmt Support. [Disabled] [Power always Off ] [Restore power Power Restore state] Policy [Power always on] [No Change] Current Power Information only.
  • Page 98 BIOS HIPSET CREEN FRB Settings Figure 3-28. FRB Settings Table 29: FRB Settings Description ETUP PTIONS OMMENTS [Enabled] Enable or Disable FRB2 timer FRB-2 Timer (POST timer). [Disabled] [3 minutes] Enter value betweenn 3 to 6 [4 minutes] FRB-2 Timer time- min for FRB2 Timer Expiration [5 minutes] value.

  • Page 99: View Fru Information

    BIOS HIPSET CREEN View FRU Information Figure 3-29. View FRU Information Table 30: View FRU Information Description ETUP PTIONS OMMENTS System Manufac- Information only. Display Sys- turer tem Manufacturer. System Product Information only. Display Sys- Name tem Product Name. Information only. Display Sys- System Version tem Version.

  • Page 100: Boot Screen

    BIOS CREEN Boot Screen The Boot Options screen displays any bootable media encountered during POST, and allows the user to configure desired boot device. To access this screen from the Main screen, select Boot Options. Figure 3-30. Boot Screen Table 31: Boot Screen Description ETUP PTIONS OMMENTS...
  • Page 101 BIOS CREEN Table 31: Boot Screen Description (Continued) ETUP PTIONS OMMENTS [<Device String 1>] [<Device String 3rd Boot Sets the system boot order. 2>] … [Disabled] [<Device String 1>] [<Device String 4th Boot Sets the system boot order. 2>] … [Disabled] [<Device String 1>]...

  • Page 102: Network Device Bbs Priorities

    BIOS CREEN Table 31: Boot Screen Description (Continued) ETUP PTIONS OMMENTS Specifies the Boot Device Prior- USB KEY Drive BBS ity sequence from available Priorities USB KEY Drives. Specifies the Boot Device Prior- NETWORK Device ity sequence from available BBS Priorities NETWORK Drives.

  • Page 103: Csm Parameters

    BIOS CREEN CSM parameters Figure 3-32. CSM parameters Table 33: CSM parameters Description ETUP PTIONS OMMENTS [Do not launch] [UEFI only] Launch PXE Controls the execution of UEFI [Legacy only] OpROM policy and Legacy PXE OpROM. [Legacy first] [UEFI first] [Do not launch] [UEFI only] Launch Storage...

  • Page 104: Security Screen

    BIOS ECURITY CREEN Security Screen Figure 3-33. Security Screen Table 34: Security Screen Description ETUP PTIONS OMMENTS Administrator Set Administrator Password. Password User Password Set User Password. Press <Enter> to enter Secure Secure Boot Menu Boot Menu. Secure Boot Menu Figure 3-34.
  • Page 105 BIOS ECURITY CREEN Table 35: Secure Boot Menu Description ETUP PTIONS OMMENTS Information only. Displays the Platform Mode Platform Mode. Secure Boot. Information only. Displays the Secure Boot Secure Boot state. Secure Boot flow control. [Disabled] Secure Boot Con- Secure Boot is possible only if trol [Enabled] system runs in User Mode.

  • Page 106: Key Management

    BIOS ECURITY CREEN Table 36: Image Execution Policy Description (Continued) ETUP PTIONS OMMENTS [Always Execute] [Always Deny] Image Execution Policy on [Allow Execute] Option ROM Security Violation. Image load [Defer Execute] device path. [Deny Execute] [Query User] [Always Execute] [Always Deny] Image Execution Policy on [Allow Execute] Removable Media...
  • Page 107 BIOS ECURITY CREEN Table 37: Key Management Description (Continued) ETUP PTIONS OMMENTS Force System to User Mode – Install All Factory install all Factory Default default keys keys(PK,KEK,db,dbx). Change takes effect after reboot. Store content of each Secure Boot Variable(data formatted Save All Secure as EFI_SIGNATURE_LIST) to a Boot Variables...

  • Page 108: Exit Screen

    BIOS ECURITY CREEN Table 37: Key Management Description (Continued) ETUP PTIONS OMMENTS Store content of each Secure Boot Variable(data formatted Save All Secure as EFI_SIGNATURE_LIST) to a Boot Variables file with matching name on selected file system’s root folder. Force System to Setup Mode - Option only shows up when Delete All Secure clear all Secure Boot Variables...
  • Page 109 BIOS ECURITY CREEN Restore User Default Values is selected, the system is restored to the default values that the user saved earlier, instead of being restored to the factory defaults. Figure 3-37. Exit Screen Table 38: Exit Screen Description ETUP PTIONS OMMENTS Discard Changes...

  • Page 110: Loading Bios Defaults

    BIOS D BIOS OADING EFAULTS Loading BIOS Defaults Different mechanisms exist for resetting the system configuration to the default val- ues. When a request to reset the system configuration is detected, the BIOS loads the default system configuration values during the next POST. The request to reset the system to the defaults can be sent in the following ways: Pressing <F9>...

  • Page 111: Bios Update Utility

    BIOS BIOS U PDATE TILITY 3.2 BIOS Update Utility The flash ROM contains system initialization routines, the BIOS Setup Utility, and runtime support routines. The exact layout is subject to change, as determined by BIOS. The flash ROM also contains initialization code in compressed form for onboard peripherals, like SCSI, NIC and video controllers.

  • Page 112: Bios Setting Utility

    BIOS U BIOS PDATE TILITY Microcode updates  ME Firmware  BIOS Setting Utility Use AMISCE to import/export BIOS setting in Linux: 1. Export BIOS setting and generate script file: /o /s NVRAM.txt 2. Import BIOS setting with script file: /i /s NVRAM.txt BIOS Recovery If BIOS update procedure is interrupted then system will stop at 0xF2 POST code when...

  • Page 113: Bios Revision

    BIOS BIOS U PDATE TILITY Select Proceed with flash update to start the recovery BIOS process. The recovery pro- cess starts and the following menu displays. Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc. Main Advanced Chipset Server Mgmt Boot Security Save &...
  • Page 114 BIOS U BIOS PDATE TILITY Table 39: Terminology (Continued) Term Description Baseboard Management Controller. Boot strap processor. The processor selected at boot time to be the primary processor in a multi-processor system. CATERR Catastrophic Error Signal. Correctable Error (memory ECC error). CMOS Complementary Metal-oxide-semiconductor.
  • Page 115 BIOS BIOS U PDATE TILITY Table 39: Terminology (Continued) Term Description Interrupt Request. Keyboard, Video, and Mouse – an attachment that mimics those devices, and connects them to a remote I/O user. Local Area Network. Light Emitting Diode. Load Reduced DIMM memory modules have buffer registers for both address and data LRDIMM between the SDRAM modules and the system's memory controller.

  • Page 116: Clear Cmos

    CMOS BIOS LEAR Table 39: Terminology (Continued) Term Description Registered DIMM (also called buffered) memory modules have an address buffer register RDIMM between the SDRAM modules and the system's memory controller. Read-Only Memory. Real Time Clock. Serial Attached SCSI, a high speed serial data version of SCSI. SATA Serial ATA, a high speed serial data version of the disk ATA interface.

  • Page 117: Clear Password

    BIOS LEAR ASSWORD Clear Password 1. Power down the system. 2. Move password clear jumper from pins 1-2 to pins 2-3. 3. Power on the system. 4. Make sure password is cleared. 5. Power down the system. 6. Move password clear jumper from pins 2-3 back to pins 1-2. 7.

  • Page 118: Server Management

    BIOS ERVER ANAGEMENT 3.3 Server Management The BIOS supports many standard-based server management features and several propri- etary features. The Intelligent Platform Management Interface (IPMI) is an industry stan- dard and defines standardized, abstracted interfaces to platform management hardware. The BIOS implements many proprietary features that are allowed by the IPMI specification, but these features are outside the scope of the IPMI specification.

  • Page 119: Reset

    BIOS ONSOLE EDIRECTION Table 40: Keystroke Mappings (Continued) ANSI E SCAPE EQUENCE INDOWS LATFORM ESIGN <ESC>8 <ESC>9 <ESC>0 <ESC>! <ESC>@ Home <ESC>[<Shift>h <ESC>h <ESC>[<Shift>k <ESC>k <ESC>+ <ESC>- Page Up <ESC>? Page Down <ESC>/ Reset <ESC>R<ESC>r<ESC>R Standalone <Esc> Key for Headless Operation The Microsoft Headless Design Guidelines describes a specific implementation for the <Esc>...

  • Page 120: Interface To Server Management (Optional)

    BIOS S BIOS ETWORK UPPORT Interface to Server Management (Optional) If the BIOS determines that console redirection is enabled, it will read the current baud rate and pass this value to the appropriate management controller via the Intelligent Plat- form Management Bus (IPMB). Network BIOS Support PXE Boot The BIOS supports the EFI PXE implementation.

  • Page 121: Standard Checkpoint

    BIOS HECKPOINTS b. Error code (POST Error/ MRC Fatal/Warning Code One reset switch (To trigger system reset)  Standard Checkpoint The Standard checkpoints are the largest set of checkpoints during the BIOS pre-boot pro- cess. The following tables describe the type of checkpoints that may occur during the POST portion of the BIOS: Table 41: Checkpoint Range Description TATUS...
  • Page 122 BIOS HECKPOINTS PEI Phase Table 43: PEI Phase TATUS ESCRIPTION Progress Codes 0x10 PEI Core is started 0x11 Pre-memory CPU initialization is started 0x12 Pre-memory CPU initialization (CPU module specific) 0x13 Pre-memory CPU initialization (CPU module specific) 0x14 Pre-memory CPU initialization (CPU module specific) 0x15 Pre-memory North Bridge initialization is started 0x16...

  • Page 123: Dxe Phase

    BIOS HECKPOINTS Table 43: PEI Phase (Continued) TATUS ESCRIPTION 0x3F – 0x4E OEM post memory initialization codes 0x4F DXE IPL is started S3 Resume Progress Codes 0xE0 S3 Resume is stared (S3 Resume PPI is called by the DXE IPL) 0xE1 S3 Boot Script execution 0xE2...
  • Page 124 BIOS HECKPOINTS Table 44: DXE Phase (Continued) TATUS ESCRIPTION 0x70 South Bridge DXE initialization is started 0x71 South Bridge DXE SMM initialization is started 0x72 South Bridge devices initialization 0x73 South Bridge DXE Initialization (South Bridge module specific) 0x74 South Bridge DXE Initialization (South Bridge module specific) 0x75 South Bridge DXE Initialization (South Bridge module specific) 0x76...

  • Page 125: Acpi/Asl Checkpoints

    BIOS HECKPOINTS Table 44: DXE Phase (Continued) TATUS ESCRIPTION 0xA9 Start of Setup 0xAA Reserved for ASL (see ASL Status Codes section below) 0xAB Setup Input Wait 0xAC Reserved for ASL (see ASL Status Codes section below) 0xAD Ready To Boot event 0xAE Legacy Boot event 0xAF...

  • Page 126: Oem-Reserved Checkpoint Ranges

    BIOS HECKPOINTS OEM-Reserved Checkpoint Ranges Table 46: OEM Reserved Checkpoint Ranges TATUS ESCRIPTION 0x05 OEM SEC initialization before microcode loading 0x0A OEM SEC initialization after microcode loading 0x1D – 0x2A OEM pre-memory initialization codes 0x3F – 0x4E OEM PEI post memory initialization codes 0x80 –...

  • Page 127: Esms Functional Specification

    ESMS Functional Specification Chapter 4 This section provides information on the server managment software, its key features and the management engine.

  • Page 128: Introduction

    ESMS F NTRODUCTION UNCTIONAL PECIFICATION 4.1 Introduction AST2300 ESMS is a system management user interface which is based on BMC kernel func- tion and AST2300 chip. The AST2300 is a 3-in-1 SoC (System on Chip) that includes a VGA controller, BMC and KVM over IP functions. Additionally, AST2300 firmware supports KVM over IP.
  • Page 129 ESMS F UNCTIONAL PECIFICATION AUNCH OVER 2. Press enter to open RKVM through web user interface (UI). See sample screen shot below. Figure 4-1. Launch KVM over IP 3. Upon launching, it will download jnlp file and call Java Web Start program to parse the file.

  • Page 130: Remote Host Login And Connection

    ESMS F EMOTE OGIN AND ONNECTION UNCTIONAL PECIFICATION Remote Host Login and Connection When using KVM over IP function, Java Remote KVM application provides a system login mechanism to ensure user access rights for remote host connection. The definitions are as follows: Table 1: Login Field Definitions IELD...

  • Page 131: Set Network Configuration

    ESMS F UNCTIONAL PECIFICATION EMOTE OGIN AND ONNECTION 5. The system will automatically exit after three (3) failed login attempts. Figure 4-4. Login Fail Warning Dialog Figure 4-5. Fail to connect with remote host 6. After successful login, the host information will appear at the left frame. It will dis- play the Host name, MAC address and Firmware version.

  • Page 132: Remote Kvm Console

    KVM C ESMS F EMOTE ONSOLE UNCTIONAL PECIFICATION 4. Click Submit button to save changes. Figure 4-7. Network Configuration window Remote KVM Console AST2300 encrypts and compresses video output then sends it to remote PC console. The Java Remote KVM receives and display server's video screen. AST2300 can acquire video source either from PCI bus in VGA mode or from external source in Video mode.

  • Page 133: Video Control

    ESMS F KVM C UNCTIONAL PECIFICATION EMOTE ONSOLE Table 3: ESCRIPTION Displays the following menu items for quick selection: 1. Synchronizing the cursor position between server side and client side. 2. Show or hide the local cursor. 3. Change the mode [Scaling/Scrolling] of video / image display at the Tool Bar remote screen.

  • Page 134: Hot Keys

    KVM C ESMS F EMOTE ONSOLE UNCTIONAL PECIFICATION Figure 4-8. Video Quality Option Hot Keys Since several operating systems or other application programs have preset hot-keys (e.g. Ctrl-Alt-Del) prior to the release of Java Remote KVM, these hot-keys will not work for man- aged server.

  • Page 135: Usb Keyboard And Mouse Emulation

    ESMS F KVM C UNCTIONAL PECIFICATION EMOTE ONSOLE Java Remote KVM provides a "Hot-Key" item on menu bar wherein the user can select the hot key to execute in AST2300 and manage the server directly instead of using actual key press.

  • Page 136: Keyboard Led And Status Synchronization

    ESMS F YSTEM AINTENANCE UNCTIONAL PECIFICATION The managed server's BIOS or OS can detect USB keyboard and mouse attached, then load the drivers that service them. The figure below shows the device manager of managed server. Figure 4-10. Managed server detects USB keyboard and mouse and load drivers At the remote console side, Java Remote KVM can get keyboard input and mouse move- ment or clicks by the user then send them to AST2300.

  • Page 137: Firmware Upgrade Status

    ESMS F UNCTIONAL PECIFICATION ECURITY Saving the configuration will restore the network after the firmware is upgraded. Figure 4-11. Firmware Upgrade page User can reset BMC when system hangs. Firmware Upgrade Status The table lists the status of upgrading BMC firmware. 4.4 Security Since AST2300 provides remote control for server product, the security of network access and data transmission is very important.

  • Page 138: Encryption

    ESMS F NCRYPTION UNCTIONAL PECIFICATION Encryption AES for commands of KVM Keyboard & Mouse over IP AES stands for Advanced Encryption Standard. AST2300 and its Java Remote KVM pro- gram use AES cipher algorithm to encrypt and decrypt the control commands of KVM transmission.

  • Page 139: Menu Item Definition Of Java Remote Kvm

    ESMS F UNCTIONAL PECIFICATION TEM DEFINITION OF EMOTE Menu Item definition of Java Remote KVM Tools > System Maintenance:  Opens "Firmware Management" Help > About  Displays the following Java Remote KVM information: Copy Right  Java Remote KVM release version ...
  • Page 140 IPMI LAN C ESMS F OMMANDS UNCTIONAL PECIFICATION Table 7: ARAMETER ARAMETER Mode 1 : BMC will not deal with the VLAN ID field. Mode 2 & 3 : The range of VLAN ID is from 1 to 4094. Note: ...

  • Page 141: Connectors And Jumpers

    Connectors and Jumpers Chapter 5 This section provides guidance information for the position and configuration of con- nectors and jumpers.

  • Page 142: Mainboard

    ONNECTORS AND UMPERS ONNECTORS AND UMPERS 5.1 Connectors and Jumpers Mainboard Connectors See the following figure and table for information on mainboard connectors. 12 13 14 15 10 11 Mainboard Connectors Table 1: Mainboard Connectors OCATION ESCRIPTION Processor (CPU1) CPU1 DIMM connector (B0, B1, B2, B3, B4, B6, B7) Processor (CPU0) CPU0 DIMM connector (A0, A1, A2, A3, A4, A6, A7) Power connector...

  • Page 143: Jumpers

    ONNECTORS AND UMPERS AINBOARD Table 1: Mainboard Connectors (Continued) OCATION ESCRIPTION Reset button Power button AHCI SATA 2, 3, 4, 5 connectors SCU0 SAS 0, 1, 2, 3 connector SCU1 SAS 4, 5, 6, 7 connector Internal USB connector HDD power connectors for AHCI SATA and SCU SAS (12, 13, 14) BIOS Socket Mezzanine Connector Upgrade ROM connector...

  • Page 144: Midplane

    IDPLANE ONNECTORS AND UMPERS Table 2: Mainboard Jumpers (Continued) OCATION UMPER OSITIONS UNCTION EFAULT ETTING BIOS Recovery Jumper Normal Operation Recover BIOS Manufacturing_DET Jumper Manufacturing_DET Open ME Firmware Update Jumper Normal Operation ME in Force Update Mode SLT#_CFG Normal 1x8 Slot 0 config as 2x4 Normal 1x8 Slot 1 config as 2x4...

  • Page 145: Interposer Board

    ONNECTORS AND UMPERS NTERPOSER OARD Table 3: Midplane Connectors OCATION ESCRIPTION Node 0 Node 1 Node 2 Node 3 System Fan 1_2 System Fan 1_1 System Fan 1_0 System Fan 0_2 System Fan 0_1 System Fan 0_0 Interposer Board Figure 5-3. Interposer Connectors Table 4: Interposer Connectors OCATION ESCRIPTION...

  • Page 146: Fan Board

    OARD ONNECTORS AND UMPERS Fan Board Figure 5-4. Fan Board Connectors (Front View) Table 5: Fan Board Connectors OCATION ESCRIPTION Fan connector Midplane connector PCIe Riser Figure 5-5. PCIe Riser Connectors Table 6: PCIe Riser Connectors OCATION ESCRIPTION PCIe slot PCIe golden finger...

  • Page 147: Troubleshooting

    Troubleshooting Chapter 6 This section provides a guidance for the troubleshooting of system errors and hard- ware failure notification.

  • Page 148: Bios Checkpoints

    ROUBLESHOOTING ROUBLESHOOTING 6.1 Troubleshooting This section provides information for the monitoring and identification of system faults. BIOS checkpoints Verify the BIOS spec. Section 12.3 as Standard checkpoint. Compare the output value of the debug card to checkpoint index table. Table 1: BIOS Checkpoints TATUS ANGE ESCRIPTION...

  • Page 149: Hardware Failure

    ROUBLESHOOTING ARDWARE AILURE Table 2: Memory Reference Code Checkpoints (Continued) DIMM HANNEL RROR 0xA6 0xA7 0xB0 0xB1 0xB2 0xB3 0xB4 0xB5 0xB6 0xB7 Hardware Failure HDD SMART failure Replace HDD HDD not ready, or server does not see hard disk drive Swap the cable from the good HDD slot to the failing HDD verify the server detects HDD, if it can detect HDD then the cable is bad or else replace the HDD HDD SATA failure...

  • Page 150: Motherboard Fails Single Bit Ecc Errors

    ARDWARE AILURE ROUBLESHOOTING Motherboard fails single bit ECC Errors Normally, the M/B will not automatic to report user the single bit error, check the SEL log to see if any ECC had happened. SEL example below: SEL Record ID : 0002 Record Type : 02 Timestamp : 11/19/2011 18:12:30 Generator ID : 0033...

  • Page 151: Motherboard Fails Multiple Bit Error Or Rebooting

    ROUBLESHOOTING ARDWARE AILURE Motherboard fails multiple bit error or rebooting Normally, this kind of issue will cause the system hang or no boot. Plug in the debug card to see if it shows AX or BX, that means the DIMM is bad. (Except AE). Motherboard fails 1G Ethernet port Return motherboard tray to ODM.

  • Page 152: Hardware Failure Troubleshooting Matrix

    ARDWARE AILURE ROUBLESHOOTING ATRIX ROUBLESHOOTING Hardware Failure Troubleshooting Matrix Table 4: Hardware Failure Troubleshooting Matrix AILURE YMPTOM RROR UGGESTIONS EMARK 1. Verify Rack power 2. Plug the debug card to check if system can boot No boot up into PXE server or you can see the server boots up 3.
  • Page 153 CPU first Over temp. spec N/A 3. if the issue still same,mark the M/B "CPU temp over spec". Contact Quanta and or Facebook for further instruction Make sure use one CPU on No boot CPU0 location can boot up or not.

  • Page 154: Sol

    ROUBLESHOOTING Table 4: Hardware Failure Troubleshooting Matrix (Continued) AILURE YMPTOM RROR UGGESTIONS EMARK 1. Plug the debug card to check if the system can boot into PXE server. PXE related 2. Check the ME sel event log. 3. NTF and retest if there is no abnormal event log.
  • Page 155 ROUBLESHOOTING 4. It is recommended that the BIOS always forward serial data to KT serial and expose the KT device to OS. This enables the SOL functionality during boot. The SPS Firmware Startup Guide provides details on configuring SOL. SPS Firmware supports a large internal buffer within SOL that smoothes the LAN and serial communication performance issues.
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  • Page 157: Regulatory And Compliance Information

    Regulatory and Compliance Information Chapter 7 This section provides regulatory and compliance information applicable to this system.

  • Page 158: Electromagnetic Compatibility Notices

    EGULATORY AND OMPLIANCE NFORMATION LECTROMAGNETIC OMPATIBILITY OTICES 7.1 Electromagnetic Compatibility Notices FCC Verification Statement (USA) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 159: Europe (Ce Declaration Of Conformity)

    VCCI (J APAN EGULATORY AND OMPLIANCE NFORMATION Europe (CE Declaration of Conformity) This product has been tested in accordance too, and complies with the Low Voltage Direc- tive (73/23/EEC) and EMC Directive (89/336/EEC). The product has been marked with the CE Mark to illustrate its compliance.

  • Page 160: Restriction Of Hazardous Substances (Rohs) Compliance

    Restriction of Hazardous Substances (RoHS) Compliance ® Quanta Computer Inc. has a system in place to restrict the use of banned substances in accordance with the European Directive 2002/95/EC. Compliance is based on declaration that materials banned in the RoHS Directive are either (1) below all applicable threshold limits or (2) an approved / pending RoHS exemption applies.

  • Page 161: Product Regulatory Compliance Markings

    RODUCT EGULATORY OMPLIANCE ARKINGS EGULATORY AND OMPLIANCE NFORMATION 7.2 Product Regulatory Compliance Mark- ings This product is marked with the following product certification markings: Table 1: Product Regulatory Compliance Markings EGULATORY OMPLIANCE EGION ARKING UL Recognized Marks USA / Canada CE Mark Europe This device complies with Part 15 of the FCC Rules.
  • Page 162 EGULATORY AND OMPLIANCE NFORMATION RODUCT EGULATORY OMPLIANCE ARKINGS Table 1: Product Regulatory Compliance Markings (Continued) EGULATORY OMPLIANCE EGION ARKING Other than Recycling Package Mark China EAC Marking Russia...

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