Toshiba e-STUDIO2330C Service Handbook page 285

Error code Classification
CA10 Laser optical unit
related service call
CA20
CB00 Finisher related
service call
CB01
CB10
CB11
CB12
CB30
CB31
CB40
CB50
CB51
CB60
CB70 Finisher related
service call
CB80
CB81
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Contents
Polygonal motor abnormality: The polygonal motor
is not rotating normally.
H-Sync detection error: H-Sync signal detection PC
board cannot detect laser beams.
Finisher not connected: Communication error has
occurred between the equipment and finisher. [MJ-
1101]
Finisher communication error: Communication error
has occurred between the equipment and finisher.
[MJ-1101]
Entrance motor abnormality: The entrance motor is
not rotating normally. [MJ-1101]
Buffer tray guide motor abnormality: The buffer tray
guide motor is not rotating or the buffer tray guide is
not moving normally. [MJ-1101]
Buffer roller drive motor abnormality: The buffer
roller drive motor is not rotating or the buffer roller is
not moving normally. [MJ-1101]
Tray 1/Tray 2 shift motor abnormality: Tray 1/Tray 2
shift motor is not rotating or delivery tray is not
moving normally. [MJ-1030]
Movable tray shift motor abnormality: The movable
tray shift motor is not rotating or the movable tray is
not moving normally. [MJ-1101]
Movable tray paper-full detection error: The
actuator of the movable tray paper-full detection
sensor does not move smoothly. [MJ-1101]
Rear aligning plate motor abnormality: Rear
aligning plate motor is not rotating or aligning plate
is not moving normally. [MJ-1030]
Front alignment motor abnormality: The front
alignment motor is not rotating or the front
alignment plate is not moving normally. [MJ-1101]
Staple motor abnormality: Staple motor is not
rotating or stapler is not moving normally. [MJ-1030]
Staple unit abnormality: Staple unit is not moving
normally. [MJ-1031]
Stapler home position error: The stapler home
position sensor does not work. [MJ-1101]
Stapler shift home position error: The stapler is not
at the home position. [MJ-1101]
Stapler shift motor abnormality: Stapler shift motor
is not rotating or staple unit is not moving normally.
[MJ-1030/1101]
Paper loading amount detection sensor abnormality
[MJ-1030]
Backup RAM data abnormality:
1. Abnormality of checksum value on finisher
controller PC board is detected when the power
is turned ON. [MJ-1030/1031/1101]
2. Abnormality of checksum value on punch
controller PC board is detected when the power
is turned ON. [MJ-1030 (when MJ-6004 is
installed)]
Flash ROM abnormality: Abnormality of checksum
value on finisher controller PC board is detected
when the power is turned ON. [MJ-1101]
6 - 9
Troubleshooting
P. 6-66
P. 6-67
P. 6-69
P. 6-69
P. 6-69
P. 6-70
P. 6-70
P. 6-70
P. 6-71
P. 6-71
P. 6-72
P. 6-73
P. 6-73
P. 6-73
P. 6-74
P. 6-74
e-STUDIO2330C/2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
6