Service Call - Toshiba e-STUDIO2330C Service Handbook

6.1.2

Service call

Error code Classification
C040 Paper feeding system
related service call
C130
C140
C150
C160
C180
C1A0
C1B0
C260 Scanning system
related service call
C270
C280
C370 Copy process related
service call
C380
C381
C390
C391
C3A0
C3A1
C3B0
C3B1
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Contents
PFP motor abnormality: The PFP motor is not
rotating normally. (the case that paper can be fed
from any drawer except the PFP)
1st drawer tray abnormality: The tray-up motor is
not rotating or the 1st drawer tray is not moving
normally. (the case that paper can be fed from any
drawer except the 1st drawer)
2nd drawer tray abnormality: The tray-up motor is
not rotating or the 2nd drawer tray is not moving
normally. (the case that paper can be fed from any
drawer except the 2nd drawer)
PFP upper drawer tray abnormality: The PFP upper
drawer tray-up motor is not rotating or the PFP
upper drawer tray is not moving normally. (the case
that paper can be fed from any drawer except the
PFP upper drawer)
PFP lower drawer tray abnormality: The PFP lower
drawer tray-up motor is not rotating or the PFP
lower drawer tray is not moving normally. (the case
that paper can be fed from any drawer except the
PFP lower drawer)
LCF tray-up motor abnormality: The LCF tray-up
motor is not rotating or the LCF tray is not moving
normally. (the case that paper can be fed from any
drawer except the LCF)
LCF end fence motor abnormality: The LCF end
fence motor is not rotating or the LCF end fence is
not moving normally. (the case that paper can be
fed from any drawer except the LCF)
LCF transport motor abnormality: The LCF
transport motor is not rotating normally. (the case
that paper can be fed from any drawer except the
LCF)
Peak detection error: Lighting of the exposure lamp
(white reference) is not detected when power is
turned ON.
(1) Carriage home position sensor not turning OFF
within a specified period of time: The carriage does
not shift from its home position in a specified time.
(2) Downloading firmware with an incorrect model.
Carriage home position sensor not turning ON
within a specified period of time: The carriage does
not reach to its home position in a specified period
of time.
Transfer belt motor abnormality
Auto-toner sensor-K abnormality (upper limit)
Auto-toner sensor-K abnormality (lower limit)
Auto-toner sensor-C abnormality (upper limit)
Auto-toner sensor-C abnormality (lower limit)
Auto-toner sensor-M abnormality (upper limit)
Auto-toner sensor-M abnormality (lower limit)
Auto-toner sensor-Y abnormality (upper limit)
Auto-toner sensor-Y abnormality (lower limit)
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Troubleshooting
P. 6-51
P. 6-52
P. 6-52
P. 6-53
P. 6-53
P. 6-54
P. 6-55
P. 6-56
P. 6-56
P. 6-57
P. 6-57
P. 6-99
P. 6-99
P. 6-99
P. 6-99
P. 6-99
P. 6-99
P. 6-99
P. 6-99
P. 6-99
e-STUDIO2330C/2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
6