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Deskpro 386 - Desktop PC
Compaq Deskpro 386 - Desktop PC Manuals
Manuals and User Guides for Compaq Deskpro 386 - Desktop PC. We have
4
Compaq Deskpro 386 - Desktop PC manuals available for free PDF download: Maintenance And Service Manual, Service & Reference Manual, Network Manual
Compaq Deskpro 386 - Desktop PC Maintenance And Service Manual (276 pages)
Personal Computer
Brand:
Compaq
| Category:
Desktop
| Size: 8 MB
Table of Contents
Table of Contents
11
Chapter 1 OPERATING and PERFORMANCE SPECIFICATIONS
3
Compaq Deskpro 386 Personal Computer
3
Additional Information
10
Table of Contents
11
Figures
17
COMPAQ Color Monitor
25
COMPAQ Enhanced Keyboard
25
COMPAQ Video Graphics Color Monitor
25
COMPAQ Video Graphics Monochrome Monitor
25
Introduction
25
Operating and Performance Specifications
27
Introduction
27
Compaq Deskpro 386 Personal Computer System Unit
28
84-Key Keyboard
29
Compaq Enhanced Keyboard
29
Compaq Dual-Mode Monitor
30
Compaq Color Monitor
31
Compaq Video Graphics Color Monitor
32
Compaq Video Graphics Monochrome Monitor
34
360-Kbyte 5¼-Inch Diskette Drive
36
Megabyte 5¼-Inch Diskette Drive
37
Megabyte 3½-Inch Diskette Drive
38
40-Megabyte Fixed Disk Drive
39
70-Megabyte Fixed Disk Drive
40
130-Megabyte Fixed Disk Drive
41
40-Megabyte Fixed Disk Drive Backup (Tape)
42
135-Megabyte Fixed Disk Drive Backup (Tape)
43
600-Megabyte Fixed Disk Drive Expansion Unit
44
300-Megabyte Fixed Disk Drive for the Expansion Unit
45
Chapter 2 POWER-ON SELF-TEST (POST)/PROBLEM ISOLATION
49
Introduction
49
Power-On Self-Test (Post)
49
Preliminary Steps to Problem Isolation
50
Problem Isolation Flowchart
50
When to Run Setup
57
A-6 Appendix A, Index
57
How to Run Setup
57
Chapter 3 SETUP PROGRAM
59
When to Run Setup
59
How to Run Setup
60
Test Selection Menu
61
Chapter 4 ADVANCED DIAGNOSTICS PROGRAM
65
Preliminary Steps
65
Main Menu
66
Run the Diagnostic Tests
66
Format a Diskette
67
Run the SETUP Program
67
Clear Configuration and Run the SETUP Program
67
Display ROM Versions
67
Advanced Diagnostics Program
68
System Test Menu
68
Test Logging Utilities Menu
68
Test Selection Menu
69
Processor
69
Memory
70
Keyboard
70
Video
70
Parallel Interface
70
Display Characteristics
72
Character Set
72
80 X 25 Display
72
40 X 25 Display
73
320 X 200 Standard Graphics
74
Lightpen
75
Display Memory Pages
75
Gray Scale/Color
76
Noise
76
Enhanced Display Characteristics
77
640 X 200 Color Graphics
77
640 X 350 Color Graphics
78
Monochrome Text
79
640 X 350 Monochrome Graphics
79
640 X 480 Graphics
80
Color Mode
80
Monitor Alignment
81
Diskette Drive
81
Fixed Disk Drive
84
Format Menu
84
Change Interleave
85
Conditional Format
85
Display Current Interleave
85
Surface Analysis
85
Unconditional Format
85
Fixed Disk Drive Backup (Tape)
88
Format Fixed Disk Drive Backup Cartridge (for Diagnostic Use Only)
88
Fixed Disk Drive Backup
89
Fixed Disk Drive Backup Media
89
Enhanced Color Graphics
89
Video Graphics Controller
89
Chapter 5 ERROR MESSAGES and CODES
91
Introduction
91
Power-On Self Test Error Messages
91
Power-On Self-Test Error Messages
91
Advanced Diagnostics Error Codes
91
Advanced Diagnostics Error Codes
96
Memory Error Codes
123
Memory Error Locations on the 32-Bit System Memory Board
125
Memory Error Locations on the 1- to 2-Megabyte 32-Bit Memory Board
126
Memory Error Locations on the 4- to 8-Megabyte 32-Bit Memory Board
127
Extdisk Messages
128
Spare Parts List, U.s
131
Chapter 6 ILLUSTRATED PARTS CATALOG
133
Introduction
133
Spare Parts List, U.s
134
Spare Parts List, International
141
Parts List
142
System Unit
144
System Unit
146
600-Megabyte Fixed Disk Expansion Unit Parts List
153
Removal and Replacement Procedures
157
Mass Storage Devices
158
Chapter 7 REMOVAL and REPLACEMENT PROCEDURES
159
Introduction
159
Monitor
160
Keyboard
163
Power Fuse
164
Replacement Procedures
166
Preparing the System Unit for the Internal Removal and Replacement Procedures
166
System Unit Cover and Internal Configuration
167
Removing the System Unit Cover
168
Overhead View of the COMPAQ DESKPRO 386 Personal
169
Power Supply
170
Removing the Power Supply Assembly
171
Removing the Power Supply Screws
171
Location of the Power Supply Connector
172
The System Board
172
Battery
173
Location of the Battery
174
Removing the Battery
175
Security Lock
176
Removing the Security Lock (Interior View)
176
Expansion Board(S)
177
Location of the Reinforcement Bracket
177
Location of the Cable Cover
178
Location of the RF Shield
178
Removing the ESDI Fixed Disk Drive
179
Controller Board Signal Cables
179
Removing the Multipurpose Fixed Disk Drive
179
Removing an Expansion Board
180
Removing the Fixed Disk Drive
180
80287 Coprocessor
181
Location of the 80287 Coprocessor Socket on
181
Memory Expansion Board(S)
182
Removing the 32-Bit Memory Expansion Board
183
From the 32-Bit System Memory Board
183
Memory Chip(S)
184
Removing the Memory Chip
185
Location of the Speaker/Board Guide Assembly
188
Removing the Speaker/Board Guide Assembly
188
Lock Switch
189
Location of the Speaker Connector and Security
189
Removing the Security Lock Switch Assembly
190
Removing the Speaker Assembly
190
Configurations of Mass Storage Devices
191
Mass Storage Device(S)
191
Location of the Cables for Mass Storage Devices
192
Removal and Replacement
192
Location of the Screws for Positions a and D
193
Removing a Mass Storage Device from Position a
193
Removing a Mass Storage Device from Position D
193
Power Cable Connections for Drive Positions a and D
194
Disconnecting Cables from Mass Storage Device B or C
195
Power Cable Connections for Drive Positions B and C
195
System Board
197
On the System Board
197
Location of the Power Cable Connectors, Battery Connector, Monitor Power Connector, and Power Supply Connector on the COMPAQ DESKPRO 386 System Board Version 1 (Assy. No. 000401)
198
Connector on the COMPAQ DESKPRO 386 System Board
198
Location of the Security Lock Switch Connector, Keyboard Connector, and Speaker Connector on the COMPAQ DESKPRO 386 System Board Version 1 (Assy. No. 000401)
200
Location of the Security Lock Switch Connector, Keyboard Connector, and Speaker Connector on the COMPAQ DESKPRO 386 System Board Version 2 (Assy. No. 000558)
201
Removing the System Board
202
Intel 387 Coprocessor
203
Lost Key
207
600-Megabyte Fixed Disk Drive
208
Expansion Unit
208
Megabyte Fixed Disk Drive Expansion Unit
208
5- to 2-Megabyte 16-Bit Memory Expansion Board
215
ESDI Fixed Disk Drive Controller Board
215
Fixed Disk Drive Controller Board
215
Chapter 8 JUMPER SETTINGS and SWITCH SETTINGS
217
Introduction
217
System Boards
218
COMPAQ DESKPRO 386 Personal Computer System Board Version 1 (Assy. No. 000401)
218
Locations for the Processor, Coprocessor, and System
219
COMPAQ DESKPRO 386 System Board Version
220
System Board (Assy. No. 000401) Switch Settings
219
Locations for the Processor, Coprocessor, and System ROM on the System Board (Assy. No. 000558)
221
32-Bit System Memory Board
222
System Board (Assy. No. 000558) Switch Settings
221
Jumper Settings for the 32-Bit System Memory Board
223
5- to 2-Megabyte 16-Bit Memory Expansion Board
224
Memory Configuration for Jumper Settings
225
Memory Expansion Board
225
1- to 2-Megabyte and 4- to 8-Megabyte 32-Bit Memory Expansion Board
226
(Assy. No. 000450) or 4- to 8-Megabyte (Assy. No. 000459)
227
32-Bit Memory Expansion Board
227
Jumper 101 Setting on the 1- to 2-Megabyte
227
Esdi Fixed Disk Drive Controller Board
228
Jumper Settings for the ESDI Fixed Disk Drive
229
Multipurpose Fixed Disk Drive Controller Boards
230
Shunt Jumper and Switch Settings for the Multipurpose Fixed Disk Drive Controller Board (Assy. No. 000336-001 and -021)
231
Switch Settings for the Multipurpose Fixed Disk Drive Controller Board (Assy. No. 000519 and 000815)
233
Fixed Disk Drive Controller Board
234
Jumper Settings for the Fixed Disk Drive Controller Board (Assy. No. WD1002WAH)
235
Host Adapter Board
236
Switch Settings for the Host Adapter Board
237
Compaq Enhanced Color Graphics Board
238
COMPAQ Enhanced Color Graphics Boards
238
Color Graphics Board
239
SW1 Settings for the COMPAQ Enhanced Color Graphics Board as the Only or Primary Video Display Controller Board
240
SW1 Settings for the COMPAQ Enhanced Color Graphics Board as the Secondary Video Display Controller Board
241
SW2 Settings for the COMPAQ Enhanced
242
Setting for a COMPAQ Color or Compatible
243
Enhanced Color Monitor
243
Setting for an RGBI Color Monitor or a
243
Jumper Locations for the Video Display Controller Board (Assy. No. 000031)
244
Jumper Settings for the Video Display Controller Board
244
Controller Board
244
Video Display Controller Board
244
Jumper Locations for the Video Display
245
Jumper Settings for the Video Display Controller Board
246
Compaq Video Graphics Controller Board
247
Jumper Locations on the COMPAQ Video
247
Asynchronous Communications/Parallel Printer Board
248
Asynchronous Communications/Parallel Printer
250
Asynchronous Communications/Parallel
251
600-Megabyte Fixed Disk Drive
252
Expansion Unit
252
Megabyte Fixed Disk Drive Expansion Unit
252
Chapter 9 MASS STORAGE CONFIGURATIONS
257
Theory of Operation
257
System Configuration
258
Maximum Storage
258
Mirroring
260
Duplexing
261
Setting up the External Fixed Disk Drive Expansion Unit
262
FDISK Utility
262
Format Command
263
Novell Netware Configuration
263
Index
269
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Compaq Deskpro 386 - Desktop PC Maintenance And Service Manual (167 pages)
Personal Computer with Plasma Display
Brand:
Compaq
| Category:
Desktop
| Size: 1 MB
Table of Contents
Summary of Text
3
Required Tools and Supplies
3
Additional Reference Information
4
Operating and Performance Specifications
6
System Unit
6
Electrical and Mechanical Specifications
6
Portable Enhanced Keyboard
7
Compaq Dual Mode Plasma Display
7
Megabyte Diskette Drive
8
360 Kbyte Diskette Drive
8
3 1/2 Inch 1.44 Megabyte Diskette Drive
9
40 Megabyte Fixed Disk Drive
9
100 Megabyte Fixed Disk Drive
10
110 Megabyte Fixed Disk Drive
10
Compaq 1200 Baud Internal Modem
11
Compaq 2400 Baud Internal Modem
11
Expansion Unit
12
40 Megabyte Tape Drive Expansion Unit
12
Power Supply
12
300/600 Megabyte Fixed Disk Drive Expansion Unit
13
Power on Self Test (Post)/Problem Isolation
15
Preliminary Steps to Problem Isolation
15
Problem Isolation Flowchart
16
Setup and Inspect
20
Diagnostics Program
21
Error Messages and Codes
22
Power on Self Test Messages
22
Diagnostic Error Codes
23
Central Processing Unit Error Codes (1Xx - XX Range)
24
Memory Error Codes (2Xx - XX Range)
27
Keyboard Error Codes (3Xx - XX Range)
28
Parallel Printer Error Codes (4Xx - XX Range)
29
Video Error Codes (5Xx - XX Range) (for External Video Display)
30
Diskette Drive Error Codes (6Xx - XX Range)
31
Monochrome Video Board Error Codes (8Xx - XX Range)
33
Serial Communications Error Codes (11Xx - XX Range)
33
Modem Communications Error Codes (12Xx - XX Range)
34
Fixed Disk Drive Error Codes (17Xx - XX Range)
38
Tape Drive Error Codes (19Xx - XX Range)
45
COMPAQ Video Graphics Error Codes (24Xx - XX Range)
49
COMPAQ Dual Mode Plasma Display Error Codes (51Xx - XX Range)
50
Memory Error Codes
51
Defective Memory Isolation
52
Memory Locations
52
Compaq Portable 386 Personal Computer System Board Memory Error Map
53
1 To 2 Megabyte Memory Expansion Board Error Map
53
4 Megabyte Memory Expansion Board Error Map
54
Illustrated Parts Catalog
55
Display Enclosure Assembly
55
Portable Enhanced Keyboard Assembly
57
Chassis - Rear Assembly
57
Chassis - Side Assembly
60
Spare Parts for Options
61
Optional 32 Bit Memory/Modem Interface Board View
62
Optional 1 to 2 Megabyte Memory Expansion Board
62
Optional 512 Kbyte Memory Module View
63
Optional 4 Megabyte Memory Expansion Board View
63
Optional 4 Megabyte Memory Extension Board View
64
Optional Compaq 1200 Baud Internal Modem View
64
Optional Compaq 2400 Baud Internal Modem View
65
Optional Second Serial Interface Board (International Only) View
65
Optional Expansion Unit View
66
Optional Tape Drive Expansion Unit View
66
Cable Kit
67
Miscellaneous Hardware Kit
68
Removal and Replacement Procedures
69
Preparation Procedure
69
Keyboard Assembly
69
To Remove the Rear Panel
71
To Replace the Rear Panel
71
Interface Connector Cover
72
Microprocessor Cover
73
Microprocessor Cover Location
74
Removing the Microprocessor Cover
74
System Board Cover
75
Bit Memory/Modem Interface Board
76
Internal Modems
78
Disconnecting the Led/Speaker and Keyboard Cables
79
Internal Modem and Modem Ground Bracket Locations
79
Removing the Modem Ground Bracket Screw
80
Removing the Modem Bezel
80
Second Serial Interface Board (International Only)
81
Removing the Internal Modem
81
Second Serial Interface Board Location
82
Memory Expansion Boards
83
Removing the Second Serial Interface Board
83
To Remove a Memory Expansion Board
84
Compaq Portable 386 Memory Expansion Process
84
Memory Expansion Board Location
85
Memory Upgrade Kit
86
Removing a Memory Expansion Board
86
Memory Module Location on the System Board
87
Removing the Memory Module from the System Board
87
Memory Module Location
88
System ROM
89
System Board
91
Disconnecting System Board Cables
92
Removing System Board Screws
93
Disconnecting the RGBI Cable Assembly
93
Plasma Display Controller Board
94
Mass Storage Device Assembly
96
Removing the Drive Bezel
96
Disconnecting the Drive Cables
97
Mass Storage Device Subassembly Location
97
Removing the Mass Storage Device Subassembly Screw
98
Fixed Disk Drive
99
Removing the Mass Storage Device Subassembly
99
Diskette Drive
101
To Remove the Diskette Drive Assembly
102
To Remove the Power Supply
104
Disconnecting the Plasma Display Power Connector
104
Mass Storage Device Enclosure
107
Led/Speaker Cable, Keyboard Cable, and LED Assembly
109
Plasma Display
115
Plasma Display Filter
121
Brightness Control Assembly
121
Display Enclosure
122
Display Power Cable Assembly and Display Data Cable Assembly
127
Handle and Spreader Plate
131
Battery
133
To Remove the Battery
134
To Remove the Expansion Unit
135
To Remove the 300/600 Megabyte Fixed Disk Drive Expansion Unit
138
To Replace the Expansion Unit
138
Fixed Disk Drive Removal
139
To Remove the Power Supply from the Fixed Disk Drive Expansion Unit
142
External Interface Adapter Board
144
Jumper and Switch Settings
147
System Board Overview
147
System Board Jumper Settings
148
Jumpers E1, E2, and E7 - Select Parallel Port Options
148
Jumpers E3, E4, E8, and E9 - Select Serial Communications
149
Jumpers E5 and E6 - Select Drive Options
150
Jumpers E13 and E14 - Select Amount of 32 Bit Memory to be Used as
150
Jumpers E15, E16, and E17 - Select Total 32 Bit Memory Installed
150
Jumper E19 - Enables/Disables Fail Safe Timer
150
Compaq Enhanced Color Graphics Board Jumper and Switch Settings
151
Jumper E20 - Selects 20 Mhz 80387 Coprocessor Installation
151
Jumper E21 - Selects System Speed at Power on
151
Jumper E23 - Selects Plasma Display Mode at Power on
151
Compaq Enhanced Color Graphics Board View
152
Configuration Switch Bank SW1
153
COMPAQ Enhanced Color Graphics Board as the Primary/Only Display Controller Board Switch Settings
153
COMPAQ Enhanced Color Graphics Board as the Secondary Display Controller Board Switch Settings
154
Configuration Switch Bank SW2
155
Configuration Switch Bank SW3
155
Serial/Parallel Interface Board Switch Settings
156
Jumper P1 - Selects Monitor Type
156
Jumper JP3 - Selects RGB or COMPAQ Dual Mode Monitor
156
Video Graphics Controller Board
157
ESDI External Fixed Disk Drive Controller Board
159
Mass Storage Configurations
160
System Configuration
160
Maximum Storage
160
Mirroring
161
Duplexing
162
Setting up the Fixed Disk Drive Expansion Unit
163
The EXTDISK.SYS Device Driver
163
The FDISK Utility
163
The FORMAT Command
164
Novell Netware Configuration Information
164
To Prepare the 1:1 Interleave Buffered ESDI External Fixed Disk Drive Controller Board
165
ABEND: Not Enough Memory for Disk FAT Tables (Message)
166
Compaq Deskpro 386 - Desktop PC Service & Reference Manual (77 pages)
Deskpro Personal Computers Service Reference Guide
Brand:
Compaq
| Category:
Desktop
| Size: 0 MB
Table of Contents
Table of Contents
5
About this Guide
8
Symbols and Conventions
8
Technician Notes
8
Additional Documentation
9
Chapter 1 Installing the Operating System
10
Microsoft Windows 95 or 98
10
Microsoft Windows NT Workstation 4.0
10
Installing Windows NT Workstation 4.0 over a Network
10
Installing or Upgrading Device Drivers
11
Creating an Emergency Repair Diskette
11
Using the Emergency Repair Diskette
11
Registering the Computer
12
Compaq Software
12
Chapter 2 Setup Utilities and Diagnostic Features
13
Computer Setup Utilities
13
Using Computer Setup Utilities
14
Computer Setup Menu
15
Computer Diagnostics
18
Create a Diagnostics Diskette
18
DOS-Based
18
Windows-Based
18
Computer Checkup (TEST)
18
View System Information (INSPECT)
18
Using Computer Checkup (TEST) or View System Information (INSPECT)
19
Enhanced Compaq Insight Personal Edition (Windows)
20
Using Compaq Insight Personal Edition
20
Running Diagnostic Tests
21
Protecting Your Software
21
Ordering Backup Diskettes
21
Compaq Restore CD
22
Unique Universal Identification (UUID)
22
Chapter 3 Intelligent Manageability
23
Initial Configuration and Deployment
23
Remote System Installation
23
Asset Tracking and Security
24
Password Security
25
Establishing a Setup Password Using Computer Setup
25
Establishing a Power-On Password Using Computer Setup
26
Entering a Power-On Password
26
Changing a Power-On or Setup Password
26
Deleting a Power-On Password
27
National Keyboard Delimiter Characters
27
Clearing Passwords
27
Smart Cover Sensor
28
Setting the Smart Cover Sensor Protection Level
28
Smart Cover Lock
28
Locking the Smart Cover Lock
28
Unlocking the Smart Cover Lock
29
Using the Smart Cover Failsafe Key
29
Cable Lock Provision
29
Fault Notification and Recovery
29
Processor Fault Prediction and Prefailure Warranty
29
SMART Hard Drive Fault Prediction
30
Drive Protection System
30
Ultra ATA Integrity Monitoring
30
ECC Fault Prediction and Prefailure Warranty
30
Surge-Tolerant Power Supply
30
Thermal Sensor
30
Software Updating and Management
31
Remote ROM Flash
31
Using Remote ROM Flash
31
Failsafe Boot Block ROM
32
Remote Security Management
34
Remote Wakeup and Remote Shutdown
34
Replicating Original Setup
35
Dual-State Power Button
35
Power Management
35
Enhanced Support Software CD and World Wide Web Site
36
Compaq Integrated Software
36
Building Blocks and Partners
37
Desktop Management Interface (DMI)
37
Compaq Insight Manager and the Insight Management Agents
37
Compaq Management Solutions Partners Program
37
Appendix A
38
Connector Pin Assignments
38
Ethernet Aui
39
Parallel Interface
39
Headphone Connector
40
Microphone Connector
40
Serial Interface
40
External Infrared Transceiver
41
Agp Connector
44
Ultra Scsi
45
Appendix B
48
General Requirements
48
Power Cord Set Requirements
48
Appendix C Hard Drives
50
Appendix D
52
POST Error Messages
52
Appendix E
61
Diagnostic Indicator Lights
61
Preliminary Checklist
62
Solving Minor Problems
63
Diskette Drive
64
Hardware Installation
68
Resolving Audio Hardware Conflicts
73
Troubleshooting Using Compaq Intelligent Manageability Features
73
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Compaq Deskpro 386 - Desktop PC Network Manual (9 pages)
Using Network Communications Compaq Deskpro Family of Personal Computers
Brand:
Compaq
| Category:
Desktop
| Size: 0 MB
Table of Contents
Using Network Communications
3
Table of Contents
4
NIC-Based Alerts
6
Remote Wakeup Support
6
Interpreting the Network Status Lights
7
Disabling the Autosensing Capabilities
8
Installing Network Drivers
8
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