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V16 Featurephone
BT V16 Featurephone Manuals
Manuals and User Guides for BT V16 Featurephone. We have
1
BT V16 Featurephone manual available for free PDF download: Manual
BT V16 Featurephone Manual (126 pages)
Brand:
BT
| Category:
Telephone System
| Size: 0.55 MB
Table of Contents
Table of Contents
1
Introduction to Your Bt Versatility System
9
System Description
9
System Options
10
BT Contact Details
10
Using this Manual
11
Introducing the Featurephones
13
To Adjust How Your Featurephone Is Mounted
14
Using the Featurephone 'Display
15
How to Enter Text When Programming Names or Messages
16
Using the Programmable Keys / Line Keys
17
Using the Hands-Free Key
17
Using the Function Keys
18
Expansion Console Extensions
18
Backlit 'Display
18
Getting Started - Basic Call Features
19
Making and Answering Calls
19
To Make an External Call
19
To Make an Internal Call
19
To Call an Extension Group
19
To Make a Speed Dial Call
20
To Answer a Call
20
Making a Call When Your Phone Is Ringing
20
Reseize
20
Holding and Transferring Calls
20
To Place an External Call on Hold
20
To Transfer a Call to Another Extension
21
To Transfer a Call to an External Number
21
To Make an External Consultation Call
21
Deflecting Calls
21
To Deflect a Call Ringing at Your Extension
21
To Forward a Call Ringing at Your Extension to Voicemail
21
Diverting Calls
22
To Divert All Calls from Your Extension
22
To Divert Your Calls to You While You Are at Another Extension
22
To Divert Calls When Your Extension Is Busy
23
To Cancel a Divert on Busy Diversion
23
To Divert Calls When Your Extension Does Not Answer
23
To Cancel a Divert on no Answer Diversion
24
Group Divert
25
Setting a Group Divert from a Featurephone
25
Cancel Group Divert from Featurephone
25
Group Divert from Standard Phones
25
Holding Conference Calls
25
To Hold an Internal Conference
25
To Hold an External Conference
26
Using Your Featurephone with a Headset
26
To Make an Internal or External Call When Using a Headset
26
To Clear down (End) a Call When Using Headset
26
To Answer a Call When Using a Headset
26
Using a Standard Telephone
27
Feature Access Codes List
27
Making and Answering Calls
27
To Make an External Call
27
To Make an Internal Call
28
To Answer a Call
28
Holding and Transferring Calls
28
To Place a Call on Hold
28
To Transfer a Call
28
To Make an External Consultation Call
28
Programming and Dialling Speed Dial Numbers
29
To Programme a Personal Speed Dial Number
29
To Dial a Personal Speed Dial Number
29
To Dial a System Speed Dial Number
29
Additional Call Features
30
Redial
30
To Redial the Last External Number Dialled
30
Saved Number Redial
30
Call Pick-Up
30
To Pick up a Call Ringing at Another Extension in Your Group
30
External Call Pick-Up
30
To Pick up an External Incoming Call
30
Ring Back
31
To Have a Busy Extension Call You Back When It Becomes Free
31
To Receive an Exchange Line as Soon as One Is Available
31
Camp on Busy
31
Call Waiting from Another Extension
31
To Present a Busy Extension with a Call Waiting Tone
31
To Accept a Waiting Call
31
Call Waiting from External Calls
31
Multiple Call Park
32
To Park and Retrieve a Call
32
Operator Services
32
To Call the Operator
32
To Intrude on a Line-To-Line Call
32
System Speed Dial List
33
To Add or Delete a System Speed Dial Number
33
To Dial a System Speed Dial Number
33
Setting 'Display' Messages
33
To Set a Message to be Displayed to Internal Callers
34
To Cancel a 'Display' Message
34
Displaying Caller Numbers and Routing Calls
34
How a Caller Number Is Displayed at Your Extension
35
To Set up Your System to Display Caller Numbers Received on Analogue Lines (CDS Service)35
35
To Associate a Caller Number with a Name, and Route Its Calls to an Extension
35
Storing and Redialling Caller Numbers (CLI Store)
36
To Examine and Redial Stored Caller Numbers
36
To Programme the CLI Store to Store All Calls or Unanswered Calls Only
37
To Set up Extensions with an Individual CLI Store
37
Paging
37
To Programme an Extension for Use with a Public Address Amplifier
37
To Make an Announcement over a Public Address System
38
To Respond to a Page over the PA System
38
To Make an Announcement over the Speakers of All Featurephones
38
To Make an Announcement over the Speakers of All Featurephones and the PA
38
To Make a Call over the Speaker of Another Featurephone
39
To Answer a Voice Call at Your Extension
39
To Protect Featurephones against Announcements and Voice Calls
39
To Prevent Extensions from Using the Public Address System
39
Manager / Secretary
40
To Set up Manager/Secretary Combinations
40
To Programme a Key to Answer the Manager's Calls
40
To Dedicate an Exchange Line to a Manager's Extension
41
To Programme a Key to Page the Secretary's Extension Directly
41
To Programme a Key to Call the Secretary's Extension Directly
41
To Divert Calls to a Secretary
41
Least Cost Routing
42
To Set up Codes to Allow Calls to be Routed on Specific Lines or Networks
42
Least Cost Routing Activated Automatically at Set Times
42
To Route a Call Using the Least Cost Routing Feature
43
Sending a Forward Recall While on a Call
43
To Send a Forward Recall Signal to an Exchange or a PABX
43
Account Codes
44
To Set up the Account Code Operation
44
Entering Account Codes - Optional Mode
44
Entering Account Codes - Forced Mode
45
PABX Mode
46
Line Appearances on Featurephone Keys
46
Making External Calls When in PABX Mode
46
Incoming Calls in PABX Mode of Operation
46
Call Answered
46
Call Placed on Hold
46
Extension Set-Up Options
47
Customising Your Featurephone
47
To Turn on Automatic Answer Mode
47
To Program a Feature Onto a Programmable Key on Your Extension
47
To Turn on Headset Mode
47
To Set a Ringing Tone on Your Featurephone
47
To Set the Display Contrast on Your Featurephone
48
To Enter System Programming
48
Background Music
49
Do Not Disturb
49
To Set Do Not Disturb on Your Extension
49
To Cancel Do Not Disturb on Your Extension
49
Extension Lock
49
To Lock Your Extension
49
To Unlock Your Extension
49
To Make a Call from a Locked Extension
50
To Change Your Extension Lock Password
50
To Examine Extension Lock Passwords
50
Call Waiting Tone Protection
51
To Programme an Extension to Receive Call Waiting Tones
51
To Protect an Individual Call from Call Waiting Tones
51
Reminder Call
51
To Set Your Extension to Give You a Reminder Call at a Given Time
51
To Review and Cancel a Reminder Call
51
Extension Reset
52
To Reset Your Featurephone
52
Incoming Call Handling on the Bt Versatility
53
General
53
Incoming Calls to Individual Extensions
53
Incoming Calls to a Ring Group
53
Incoming Calls to a Hunt Group
54
Group Programming
54
Logging in and out of Hunt Groups
55
Associating Lines with Groups or Extensions for Incoming Ringing
55
Fax Line / Extension
56
Restricting Outgoing Calls
56
To Restrict an Extension from Accessing a Particular Exchange Line
56
To Programme Exchange Lines to be Used for Incoming Calls Only
56
Outgoing Groups
56
To Programme Lines into Groups for Access Using the Codes 9, 760 - 769
56
Outgoing Line Priority
57
To Set an Outgoing Line Priority
57
Day Service / Night Service
58
To Set the Automatic Start and End Times for Night Service
58
To Manually Turn on Night Service
58
To Have Night Service Remain on over Weekends
58
Setting the Time and Date
59
To Set the Time and Date on the System
59
On Hold Options
59
To Supply Music, Tone or Silence to Callers on Hold
59
Hot Line
60
To Have an Extension Dial a Number Automatically, When the Handset Is Lifted
60
Assigning Extension Names
61
To Assign a Name to an Extension
61
Class of Service
62
To Set up Class of Service Access Tables
62
To Restrict Extension Outgoing Calls During the Day
63
To Restrict Extension Outgoing Calls During the Night
63
To Allow Extensions Use System Speed Dials Overriding Call Restrictions
63
Power Failure Options
64
To Provide Battery Backup
64
Battery Alarm
64
To Make Outgoing Calls Following a Power Failure
64
Connecting the Battery
64
Using Voicemail and Other Voice Services
65
Courtesy Service
65
To Have Callers Automatically Receive a Courtesy Greeting
65
To Change the Ringing Time before Calls Receive the Courtesy Greeting
66
To Have Callers Receive a Customised Courtesy Greeting
66
To Record a Customised Courtesy Greeting
66
Voicemail
66
Voicemail Common Parameters
66
Voice Mail Capacity
67
Mail Box Full Indication
67
Voice Mail Capacity % Used
67
To Turn on Your Voice Mailbox
68
To Access Your Voice Mailbox
68
To Retrieve Messages Left in Your Voice Mailbox
68
Forward a Message from a Featurephone Extension
69
To Automatically Call the Sender of a Message
69
To Record Your Own Voice Mailbox Greeting
69
To Replay the Voice Mailbox Greeting
70
Transferring Calls to Voice Boxes
70
To Retrieve Your Voice Mailbox Messages Remotely
70
Dialling # When Listening to a Standard Mailbox Greeting
70
Dialing # When Listening to a Message-Only Voice Mailbox
70
To Monitor/Pick-Up Callers as They Speak to Your Voice Mailbox
72
To Change Your Voicemail Password
72
To Record a Call (8 Port Voicemail Module Only)
72
Group Mail Boxes
73
To Check All Voicemail Passwords
73
To Operate Voicemail from a Standard Telephone
73
System Voicemail Box
74
To Turn the System Voicemail Box on and off
74
To Programme Lines to be Answered by the System Voicemail Box
74
To Change the Greeting on the System Voicemail Box
75
To Set the Time a Call will Ring before the System Voicemail Box Answers
75
To Retrieve Messages Left on the System Voicemail Box
75
To Retrieve System Voicemail Box Messages Remotely
76
Auto-Attendant
76
Single Digit Dial through of Auto Attendant
77
Dialling # When Listening to the Auto Attendant Greeting
77
Dialling more than One Digit
77
Dialling an Invalid Number
77
Dialling Incomplete Numbers
77
Dialling When in the Recording Phase
77
To Programme the Lines to be Answered by the Auto-Attendant
78
To Customise the Auto-Attendant Message
78
To Record a Directory Message
78
Directory Services
79
Simple Directory Service
79
Dial-By-Name Service (8 Port Voicemail Module Only)
79
Dial-By-Name Programming
80
Unified Messaging
81
Click-To-Dial
81
Programming Additional System Options
82
Using a Door Intercom
82
To Set up a Door Intercom on Your System
82
To Set up Which Extensions the Door Intercom will Ring
82
Answering a Door Intercom Call
83
To Open a Door Using the Doorstrike
83
To Programme Which Extensions Can Operate the Doorstrike
83
Call Logging
84
To Enable/Disable Call Logging
84
To Prevent Calls from Individual Extensions Being Logged
85
To Set the Call Logging Interface Speed for Connecting a Printer or PC
85
External Diversion Options
86
Operation with a Parent PABX
86
To Programme PABX Access Digits
87
Miscellaneous System Configuration Options
87
To Change the Programming Extension
87
To Change the System Programming Password
88
To Configure Unequipped Line Interfaces
88
To Configure Disconnected Extensions
88
To Examine System Passwords
89
To Configure Line Key Lights
89
Press the Hands-Free Key to Finish Programming
89
Port Swapping
89
To Change Ringing from Auto Detect to 25Hz or 50 Hz
90
Inverting Ringing Cadences
90
Keypad Feedback
90
Send Specific MSN/DDI
90
Enabling Specific MSN/DDI
91
Flexible Numbering
92
To Configure Analogue Lines
94
To Programme Loop Calling on Analogue System Lines
94
Programming Guarded Clear
95
Programming CDS Detection
95
Programming Disable Dialtone Detect
95
To Set System Timers
96
To Reset Your System
98
Setting up and Using Isdn
99
Multiple Subscriber Numbering (MSN) / Direct Dialling in (DDI)
99
To Programme DDI Numbers with Names and Have Them Ring Extensions
99
To Programme MSN Numbers with Names and Have Them Ring Extensions
100
Multiple Call Handling
101
Calling Line Identity (CLI) Services
101
To Prevent Your Number Being Sent on an Individual Call
101
To Prevent Numbers Being Sent on All Extension Calls
101
To Prevent Numbers Being Sent on a Per Access Basis
101
To Prevent Numbers Being Sent When Answering a Call on All Extensions
102
To Programme Extensions to Have a Minimum 3.1Khz Bandwidth
102
Tele-Secretary
102
To Allow an Extension to See Who an Incoming Call Is for
104
Network Deflect
104
Using ISDN to the Desktop
104
Configuring ISDN on Your System
105
To Access ISDN Configuration Options
105
To Configure ISDN Accesses as Point-To-Point or Point-To-Multipoint
105
To Configure ISDN Accesses as T or S Interfaces
105
To Configure an ISDN Access to Work with a PABX
105
Accept on Busy
105
To Configure ISDN Accesses with a Directory MSN
106
To Programme Msns to Ignore
106
Setting up and Using Pri ( Isdn 30 )
107
PRI Channel Programming
107
Line Programming Changes When a PRI Module Is Equipped
107
Equipped Lines
107
Equipped Lines Programming When PRI Is Enabled
107
Incoming Ringing / Auto Attendant / Courtesy Service
107
Outgoing Restriction
108
Switch Equipped with a PRI Access
108
Incoming Calls Only When PRI Is Programmed
108
Outgoing Groups
109
Outgoing Groups When PRI Is Programmed
109
LCR Codes
109
Selecting Lines When PRI Is Programmed
109
System Voice Mailbox Programming
109
System Voice Mailbox Programming When a PRI Is Programmed
109
Setting up and Using Bt Broadband Voice
111
Equipped Lines
111
Equipped Lines Programming When a Broadband Module Is Installed
111
Configuring the BTV to Make Calls through the BT Broadband Voice Service
111
Making a Voip Call by Selecting an IP Trunk
111
Making a Voip Call by Selecting an Outgoing Group
111
Changing Outgoing Groups Programming for Voip Trunks
112
LCR Codes
112
Redialling Calls on IP Trunks over Standard Exchange Lines
112
Dialing Emergency Numbers on Systems Equipped with IP Trunks
113
Incoming Ringing / Auto Attendant / Courtesy Service
113
Analogue/Basic Rate Line Backup
113
Presentation of Lines on the Featurephones
113
Programmed Featurephone Keys in Key System Mode
113
Line Presentation in the Featurephone Display
113
Programming Reference
114
Individual Extension Programming Options
114
Accessing System Programming Options
116
System Settings Options
117
Extensions Settings Options
120
Lines Settings Options
122
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