Yealink SIP-T20P Quick Start Manual page 6

If there is more than one call on hold, press
Call Transfer
You can transfer a call in the following ways:
Blind Transfer
1. Press during a call. The call is placed on hold.
2. Enter the number you want to transfer to.
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3. Press
Semi-Attended Transfer
1. Press during a call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press
3. Press when you hear the ring-back tone.
Attended Transfer
1. Press during a call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press
3. Press when the second party answers.
Call Forward
To enable call forward:
1. Press when the phone is idle, and then select Features->Call Forward.
2. Select the desired forward type:
Always Forward ---- Incoming calls are forwarded unconditionally.
Busy Forward---- Incoming calls are forwarded if the phone is busy.
No Answer Forward ---- Incoming calls are forwarded if not answered after a period time.
3. Enter the number you want to forward to. For No Answer Forward, press
to wait before forwarding from the After Ring Time field.
4. Press to accept the change.
Call Conference
1. Press during an active call. The call is placed on hold.
2. Enter the number of the second party, and then press
3. Press again when the second party answers. All parties are now joined in the conference.
4. Press the Cancel soft key to disconnect all parties.
Speed Dial
To configure a speed dial key:
1. Press when the phone is idle, and then select Features->DSS Keys.
2. Select the desired line key, and then press
3. Select Speed Dial from the Type field, select the desired line from the Account ID field, and enter the number in the
Value field.
4. Press to accept the change.
To use the speed dial key:
Press the speed dial key to dial out the preset number.
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or to select the desired call, and then press
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or to select the desired ring time
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